Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Great experience! How refreshing to work with a salesperson who listens to you, is professional and accommodating! Transaction was complete in one day with no wasted ti How refreshing to work with a salesperson who listens to you, is professional and accommodating! Transaction was complete in one day with no wasted time. More

Oil change I came in for quick service and the oil change and inspection was done in under 10 minutes. They were very friendly, courteous, prompt, and professio I came in for quick service and the oil change and inspection was done in under 10 minutes. They were very friendly, courteous, prompt, and professional. More

Horrible experience They get you to come in by telling you you need no money down that they go by your income not your credit all of it is lies I would not recommend this They get you to come in by telling you you need no money down that they go by your income not your credit all of it is lies I would not recommend this dealer to anyone More

Amazing customer service experience I was hesitant to take my car in for a warranty repair and I cannot explain how pleasantly surprised I was by Zeigler. Stephanie was such an amazing s I was hesitant to take my car in for a warranty repair and I cannot explain how pleasantly surprised I was by Zeigler. Stephanie was such an amazing service technician. She kept me up to date every step of the way and went above and beyond to help get my rims fixed which was done through an outside body shop. In 10 years of owing cars, I have never had such excellent customer service at a dealership's repair/maintenance center and the service was so quick. They identified and fixed the problem in a few hours. My car feels like brand new. Thank you so much Stephanie. More

Repair First time at this dealership and I will return. I was taken care of with great customer service from the time I called to the time I picked up my veh First time at this dealership and I will return. I was taken care of with great customer service from the time I called to the time I picked up my vehicle. Paul did an excellent job. Keep up the good work. More

Cherokee Purchase Was Great Having purchased a number of vehicles from other dealerships I was expecting the typical terrible car buying customer experience. What a pleasant surp Having purchased a number of vehicles from other dealerships I was expecting the typical terrible car buying customer experience. What a pleasant surprise it was to purchase my Cherokee from Zeigler. Frank James Ware is terrific Sr. Sales Consultant. The deal was fair, the service was good but most importantly I walked out with the deal I expected when I walked in. A very straight forward experience. Thank you. More

Service Department The quick service Lane is the best. I really appreciate their prompt service and attentiveness I look forward to working with this dealership now and The quick service Lane is the best. I really appreciate their prompt service and attentiveness I look forward to working with this dealership now and in the future More

Felt completely cheated. Rami was our sales person and he lied from the minute we walked in the door. Seats, mileage, floor mats lied about them all. Told us seats were leat Rami was our sales person and he lied from the minute we walked in the door. Seats, mileage, floor mats lied about them all. Told us seats were leather... no leatherette... said car had 4000 miles.... no 7000 actually.... said he could get the stains out of the seats... then said he couldn’t.... he said he. Would get floor mats then couldn’t. Called manager to follow up and he was rude and completely unhelpful. Do Not Ever bug a vehicle from this scam dealership. No integrity whatsoever ever. More

Unprofessional con artist Unauthorized work done and charged for it. Service Manager Pete does not stand behind his work. Car was serviced and broke 2 days later and refused to Unauthorized work done and charged for it. Service Manager Pete does not stand behind his work. Car was serviced and broke 2 days later and refused to cover it. Service writers are not knowledgeable. Your typical rip off car dealership. I rather walk than buy a car or have it serviced by these xxxxxxxx. Had to start a case file with them. Also bought my wife’s car at Ziegler Infinity and a completely different experience. Unfortunately I will never buy another car from Ziegler. They loss a good customer by having crooks run their service dept! More

I had an issue that other dealerships could not correct. Service was outstanding I delt with Eric in service and his professionalism as well as his kindness, and knowledge made the difference in my visit. Service was outstanding I delt with Eric in service and his professionalism as well as his kindness, and knowledge made the difference in my visit. More