Zeigler Chrysler Dodge Jeep Ram of Downers Grove

They were quick and efficient with my visit. I also received a discount with my oil change. They are the best I would recommend them to everyone received a discount with my oil change. They are the best I would recommend them to everyone More

Pete made sure I was informed of the desired service. I was out in a timely manner. Pete also provides me with necessary information needed for the other recommended services to my car. was out in a timely manner. Pete also provides me with necessary information needed for the other recommended services to my car. More

Great service by Ron. He was very knowledgeable and a good listener. Very efficient process and enjoyable. He is a pro and I would definitely consider coming back. good listener. Very efficient process and enjoyable. He is a pro and I would definitely consider coming back. More

On time, customer focused, great communications Service desk was spot on with service needed, expected time and charges. My go to place for my Jeep. desk was spot on with service needed, expected time and charges. My go to place for my Jeep. More

Very professional and courteous. Assisted me in a kind and timely matter. Very greatful won’t hesitate to use your service again. Thank you very much and timely matter. Very greatful won’t hesitate to use your service again. Thank you very much More

Paid for synthetic oil change and was shown on receipt that all fluids were topped off. I’m getting my car back, I saw the windshield washer fluid light was still on and wasn’t filled up, even though rece that all fluids were topped off. I’m getting my car back, I saw the windshield washer fluid light was still on and wasn’t filled up, even though receipt said it was Ok. Asked the mopar quick lane tech why it wasn’t filled up, and he said “sorry, our bucket is out. I asked politely for him to go to parts/service and ask them for some. In the end, they filled it up, but I am upset that It was shown as Ok on receipt. What else could they be lying about? After calling the dealership to give them chance to help, I was forwarded to 4 different people and then hung up on accidentally. Horrible experience and question coming back ever again for Mopar quick lube. More

I was very unhappy with the service. Took my car back for the second time. For the same problem. I took it there for 9 months ago. They still didn't fix the problem. After me sitting there for 4 hours. Servi the second time. For the same problem. I took it there for 9 months ago. They still didn't fix the problem. After me sitting there for 4 hours. Service department don't seem too be any good.. More

The service is the best People is so helpful I recommend everyone enjoy this dealer and the service department I’m very very happy for several years. thanks Zeigler recommend everyone enjoy this dealer and the service department I’m very very happy for several years. thanks Zeigler More

Very SLOW “express” oil change service. The tech’s need to spend less time chit chatting and texting and pay closer attention to customer service care. to spend less time chit chatting and texting and pay closer attention to customer service care. More

If we could have chosen more negative stars we would have. Worst experience. Nice at first once they have the sale they try to screw you. Our sales guy was Kareem or Ken as he calls himself the sales ma have. Worst experience. Nice at first once they have the sale they try to screw you. Our sales guy was Kareem or Ken as he calls himself the sales manager Mike needs management skills. Go somewhere else. This place is not respectful More