Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Frank was great. He accommodated me very well and answered all my questions. Overall the dealership is very customer service oriented. Peter was very nice too!!!!!!!! answered all my questions. Overall the dealership is very customer service oriented. Peter was very nice too!!!!!!!! More

I always go to Ziegler Downers Grove to have my car worked on, their quick they're honest and they're always friendly. Keep up the good work guys! worked on, their quick they're honest and they're always friendly. Keep up the good work guys! More

These people are very rude especially Josh and Pete I will never use this dealer again. They threaten me with the police after I informed them I was in contact with COVID they said it was not there probl will never use this dealer again. They threaten me with the police after I informed them I was in contact with COVID they said it was not there problem refused to pick up their vehicle and charged me because I was in quarantine and could not drop it off. More

Darren Donofrio had everything ready which made the transaction seamless and very pleasant. I refer all family and friends to Darren and will continue to do business with him. transaction seamless and very pleasant. I refer all family and friends to Darren and will continue to do business with him. More

Great experience..we dealt with Ken in buying Ford Edge..everithing went smooth and the car is awesome..the coustumer service was outstanding..we are very happy with our purchase..stronglly recomend t Edge..everithing went smooth and the car is awesome..the coustumer service was outstanding..we are very happy with our purchase..stronglly recomend this dealership.. More

Awful Sales Person My daughter and I visited this dealership in May. Don Hall was our salesperson. I explained that we had just started the process of looking for a pr My daughter and I visited this dealership in May. Don Hall was our salesperson. I explained that we had just started the process of looking for a pre-owned vehicle for our daughter. She expressed an interest in a Jeep Wrangler, but had not driven one. I immediately got the impression that Don was not interested in working with us when he immediately told us they had no "certified pre-owned" vehicles. He then explained how expensive Jeep Wranglers were. He looked on his computer to see if there were any used Wranglers on the lot. Then pulled one around that he explained was "trashed" and that would have to be cleaned up; we'd also have to make another appointment before driving it or anything else. There were pieces missing off the grill. After seeing it, I'm wondering what was the point of letting us see it? Were we actually going to come back to see it even if it was cleaned up? At no point did Don ask us if we would consider looking at any other Jeep vehicles, or show any interest in working with us. Very disappointing considering that loyal Zeigler customers had referred us. We ended up going to St. Charles Chrysler/Jeep later that day. We were treated with the utmost courtesy and professionalism. We ended up buying a 2019 Certified Jeep Grand Cherokee Limited from them. More

Our Salesmen Ken was outstanding to work with. Will always use him in the future and refer our friends and family to him. A+ rating. always use him in the future and refer our friends and family to him. A+ rating. More

Peter Bryant was so helpful! Definitely recommend that you ask for him. He made the process go by so fast & gave us a great pricing! you ask for him. He made the process go by so fast & gave us a great pricing! More

Don was really a great help with finding the right car for me! I will definitely be recommending him to my family and friends! I would definitely buy from here again ! for me! I will definitely be recommending him to my family and friends! I would definitely buy from here again ! More

I would like to Thank salesman Allen and finance manager for helping with the purchase of our 2019 Chevy Wonderful team in Downer Grove Ziegler for helping with the purchase of our 2019 Chevy Wonderful team in Downer Grove Ziegler More