Zeigler Chrysler Dodge Jeep Ram of Downers Grove

This place was asking $32,478 for a used 2017 Ram 1500 Tradesmen (base model). I left a $500 deposit to hold the vehicle, when asked to get a receipt I was told I would receive one via email. This never h Tradesmen (base model). I left a $500 deposit to hold the vehicle, when asked to get a receipt I was told I would receive one via email. This never happened, even after calling my “sales person” Damara on two separate occasions . I finally went to look at the truck this past Saturday and when I walked into the store some guy named “Derian” advised me that “Damara” was sick and he would be selling me the vehicle instead. As soon as I saw with “Damien” I was advised the vehicle was getting detailed and would take 1 hour to get to the dealership. Which just sounded like straight B.S , knowing I received a call that same morning that the vehicle was ready and clean for me to purchase. “Derian” insisted on checking my credit before I even looked at the vehicle which was super unprofessional. He said the vehicle would have a $4,000 adjusted market value fee, which was I was never told when speaking to Damara on the phone prior to my appointment. This $4,000 added fee made the 4 year old vehicle was now $36,000 plus tax and other B.S fees. I wasted my time and now this place is going to have a tough war with my bank after not wanting to refund my $500 holding deposit which they claimed was a “down payment”. DO NOT WASTE YOUR TIME HERE, they will try to rip you off. I could easily spend those $36,000 on a BRAND NEW truck. And no Desi Zamora I will not email you. They also put I was from Rockford IL which is a fat lie. More

The only dodge dealer I go to. I love the service department! But they rotated my tires today and didn't put air in my tires. My pressure light still on and none of my tires was at 35! But I still lo department! But they rotated my tires today and didn't put air in my tires. My pressure light still on and none of my tires was at 35! But I still love them! More

Went in to get a car under my business name and got my husband a truck under our name. The dealer worked with us and we got what we wanted husband a truck under our name. The dealer worked with us and we got what we wanted More

This dealership got me in for a battery replacement last minute on a Tuesday night after my car stalled on the way home. The quick lane guys were fast and pleasant about staying late to swap my battery and minute on a Tuesday night after my car stalled on the way home. The quick lane guys were fast and pleasant about staying late to swap my battery and clear the codes. I’ve been coming here for several years and am always pleased with the service. More

Ben was very peronable and made our buying experience comfortable and easy. He made sure it was about taking care of our buying needs, not just another sale. comfortable and easy. He made sure it was about taking care of our buying needs, not just another sale. More

Had an excellent experience in the express lane for an oil change and tire rotation. Michael was very professional and very efficient in everything that was needed and explained everything that was requir oil change and tire rotation. Michael was very professional and very efficient in everything that was needed and explained everything that was required. Very happy overall and will recommend to anyone. More

Did a nice jobFound the car I wantedA little pricey Did a nice job Found the car I wanted A little pricey however. Market dictates some of the price Did a nice job Found the car I wanted A little pricey however. Market dictates some of the price More

Service was performed with out a long wait. Friendly techs and staff. Great waiting area. techs and staff. Great waiting area. More

Staff was very attentive. They tried their best to get us exactly what we wanted. exactly what we wanted. More

Work was done quickly. Adviser went through the multi-point inspection sheet. No upsell was attempted. Somewhat refreshing. multi-point inspection sheet. No upsell was attempted. Somewhat refreshing. More