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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
803 Reviews

803 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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May 09, 2025

No problems ,and they were very fast ? Oh, okay ?? All right, then Yep More

by JJSAATHOFF316
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
May 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We're glad to hear about your positive experience with Zeigler Chrysler Dodge Jeep RAM.

May 08, 2025

Carlos and Jeff did a great job getting my jeep back up and running properly! More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that our team was able to assist with your Jeep. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 08, 2025

6hrs for repair,part defective waited too long for replacement parts. This doesn't or shouldn't happen at the nearest service center. More

by PERKAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate the feedback. We would like to discuss your overall service experience with you further. Please contact me at your earliest convenience. Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 08, 2025

Emily is the best! Professional knowledgeable attentive. Always makes sure I am satisfied w service and goes out of her way to be sure that happens! Emily is outstandin More

by Scalalcpc
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
May 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate the kind words about our team. We're glad that you've had such a satisfying experience with Zeigler Chrysler Dodge Jeep RAM.

May 08, 2025

Moe was very cordial, helpful with explanations and prompt with having my vehicle serviced as originally stated! Actually sooner. Thank you for the vehicle wash. Thank you Moe, it was a pleasure dea More

by MIMIWEINTRAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to hear that our team was able to assist you effectively. It's great knowing your vehicle service—including the wash—went smoothly. We hope everything is running well for you.

May 08, 2025

Poor communication with service writer. You had my jeep for a week and left with the same problem. More

by edgrassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent experience with our Service Department about the quality of communication that you have encountered and the recurring matter of your vehicle. Can you please contact me directly at a time that is best for you? I look forward to hearing from you. Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 07, 2025

Great job helping me out when I needed a new camshaft. It’s unfortunate that after low miles it went out but Carlos hooked me up as soon as he was able to which I appreciated. Thanks for getting the truck More

by MATT.BARAN304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're pleased our team could assist with your camshaft and get your truck back on the road. Take care, and let us know if there's anything else we can do for you at Zeigler Chrysler Dodge Jeep RAM.

May 07, 2025

Carlos has been taking care of me every time I come in for my oil changes and he has been great. The receptionist could be a little bit more friendlier. More

by YESICA_SCHVINDT
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
May 27, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad our team has been helpful with your oil changes, and we appreciate your input on the overall experience. Take care!

May 07, 2025

Brought my compass (that I mistakenly bought at another dealer)with a transmission problem and a user of oil problem. Noe and Marco went above and beyond making sure that the vehicle was repaired correctly More

by M_sim
Recommend Dealer
Yes
Employees Worked With
Noe/Marco
May 07, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear our team was helpful with your Compass issues at Zeigler Chrysler Dodge Jeep RAM. Thank you for your kind words and trust in us. If you have any questions, we're here to assist.

May 06, 2025

Jeep needed to be repaired and Emily took care of the situation. Would totally recommend Zeigler Jeep for repairs! More

by ronniebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team could assist with your Jeep repairs. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM, and we appreciate your recommendation.

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