Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Yuba City Honda
Yuba City, CA
344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
344 Reviews of Yuba City Honda
November 24, 2024
I took my car in after the splash guard came loose underneath my engine. This was a splash guard that was replaced by this dealer 2 years ago. I simply asked for it to be re-attached or replaced. Whe underneath my engine. This was a splash guard that was replaced by this dealer 2 years ago. I simply asked for it to be re-attached or replaced. When I dropped it off I was not given an estimated time. The service rep was not friendly and seemed annoyed. When I picked up my car the next day, the same service rep stated that the splash guard was the wrong size and didn’t fit properly and the clips used to attach it weren’t the right ones, and there were no screws. I told him I ordered the replacement part through this Honda dealer and the service dept replaced it so I found it odd that it was the wrong size and the clips were not correct. His response was “have you not had your oil changed in two years?” “I see a sticker from an oil change place on there, but it was not here”. “I wasn’t there and didn’t see it but whoever changed your oil probably took it off and grabbed another one that was just laying around that was the wrong size.” This is a large piece that I don’t believe would be mistaken for any other guard and the place I got my oil changed allows me to observe the whole process. It would be unlikely that would have happened. Regardless, he indicated they “replaced the clips and put in new screws”. How is this possible when it supposedly didn’t fit and why didn’t they recommend replacing it if it was the incorrect size? If this is the incorrect size, why would they risk it coming off again and not replace it? I was not asked if I wanted it replaced and felt as if this was my fault for not using the Honda Service Dept for an oil change. More
by deankward
Employees Worked With
M. Jimenez, Jorge Aguilar
October 19, 2024
Friendly Clean atmosphere to wait Knowledgeable check in service representives Did not push me past my budget :)) Service completed in a timely manner in service representives Did not push me past my budget :)) Service completed in a timely manner More
by Joy
Employees Worked With
i'm sorry i don't have the names
August 28, 2024
I have been purchasing my Honda's from Yuba City Honda for 25 years now. I have always had a good experience from purchase through the life of the car. Their parts and service department rocks too ,as the for 25 years now. I have always had a good experience from purchase through the life of the car. Their parts and service department rocks too ,as they are always courteous, quick and, professional. More
by scottferguson807
Employees Worked With
Woody Elwood, Dan Navroth, Reiner
August 24, 2024
Got me in on time for my scheduled oil change, always have had quality service. Only issue I had there were no prices of the service offered, and the prices went up since last oil change and tire rotatio have had quality service. Only issue I had there were no prices of the service offered, and the prices went up since last oil change and tire rotation. More
by Richard Eggert
Employees Worked With
A. Flores
August 22, 2024
I went in for a transmission fluid change that went well but also a recall on fuel pump. I had to come back because it wasn’t done correctly then had to come back next day because once again was done correc but also a recall on fuel pump. I had to come back because it wasn’t done correctly then had to come back next day because once again was done correctly so the fuel gauge was working. I’m likely not to go back for service and we were thinking of buying another Honda not sure if wanting to anymore. More
by Curtis
Employees Worked With
Not sure
June 26, 2024
I bought my CRV at Yuba City Honda. I have them service my car because they are very knowledgable, trustworthy, and courteous! Fast, very thorough, professional service. I have them service my car because they are very knowledgable, trustworthy, and courteous! Fast, very thorough, professional service. More
by Vickey
Employees Worked With
M. Jimenez
