Yuba City Honda

Technician that checked me in was new but an experienced technician was nearby and effortlessly helped out getting me the proper service and price for that service. technician was nearby and effortlessly helped out getting me the proper service and price for that service. More

Reiner, really had my back at the time of my appointment. The service was extremely exceptional and the customer service was second to none! The service was extremely exceptional and the customer service was second to none! More

I have purchased several new vehicles over the years, but this was the best experience of all. There was no high pressure sales applied, and I was treated with respect throughout the entire process. Brian Sa this was the best experience of all. There was no high pressure sales applied, and I was treated with respect throughout the entire process. Brian Salcedo and the other associates were helpful and friendly at all times, making this by far my most enjoyable car buying experience. More

My experience was wonderful, all the services requested were completed with attention to detail. I had a few additional service check questions that were addressed quickly and to my satisfaction. I ce were completed with attention to detail. I had a few additional service check questions that were addressed quickly and to my satisfaction. I certainly appreciate Alan Flores for all his diligence and customer service every time I can come in for service. More

Angel made our car purchasing process very easy. The professionalism and knowledge of everyone involved was a great help to us. We will be referring all our friends to Yuba City. Honda in their futu The professionalism and knowledge of everyone involved was a great help to us. We will be referring all our friends to Yuba City. Honda in their future needs. More

My experience was great. Dennis Terpelle Made buying a car easy and he was really nice and helpful Dennis Terpelle Made buying a car easy and he was really nice and helpful More

Service department was very knowledgeable, friendly and accommodating. I’ve always appreciated your honesty and helpfulness with auto needs. accommodating. I’ve always appreciated your honesty and helpfulness with auto needs. More

I took my car in after the splash guard came loose underneath my engine. This was a splash guard that was replaced by this dealer 2 years ago. I simply asked for it to be re-attached or replaced. Whe underneath my engine. This was a splash guard that was replaced by this dealer 2 years ago. I simply asked for it to be re-attached or replaced. When I dropped it off I was not given an estimated time. The service rep was not friendly and seemed annoyed. When I picked up my car the next day, the same service rep stated that the splash guard was the wrong size and didn’t fit properly and the clips used to attach it weren’t the right ones, and there were no screws. I told him I ordered the replacement part through this Honda dealer and the service dept replaced it so I found it odd that it was the wrong size and the clips were not correct. His response was “have you not had your oil changed in two years?” “I see a sticker from an oil change place on there, but it was not here”. “I wasn’t there and didn’t see it but whoever changed your oil probably took it off and grabbed another one that was just laying around that was the wrong size.” This is a large piece that I don’t believe would be mistaken for any other guard and the place I got my oil changed allows me to observe the whole process. It would be unlikely that would have happened. Regardless, he indicated they “replaced the clips and put in new screws”. How is this possible when it supposedly didn’t fit and why didn’t they recommend replacing it if it was the incorrect size? If this is the incorrect size, why would they risk it coming off again and not replace it? I was not asked if I wanted it replaced and felt as if this was my fault for not using the Honda Service Dept for an oil change. More

Great service as alway. Work was done correctly and in a timely manner. I will be back for the next service when needed. Work was done correctly and in a timely manner. I will be back for the next service when needed. More

Friendly Clean atmosphere to wait Knowledgeable check in service representives Did not push me past my budget :)) Service completed in a timely manner in service representives Did not push me past my budget :)) Service completed in a timely manner More