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York Dodge Chrysler Jeep

Prescott, AZ

4.8
796 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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796 Reviews of York Dodge Chrysler Jeep

October 21, 2018

Best service and overall experience Highly recommend this dealership. Definitely feel welcomed, like a small town friendly business, helpful, honest, no run-around, no hidden costs, leav More

by AimW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Dept., Customer Service
Oct 22, 2018 -

York Dodge Chrysler Jeep responded

We're pleased to have earned your recommendation! Our team is always happy to help you with your vehicle needs. Thank you for the five-star review. Don't hesitate to reach out to us if we can assist you with anything else.

October 16, 2018

Outstanding dealership I have always had excellent service at York. Jake always takes great care of me and my vehicles. I would recommend Jake and York to everyone. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 17, 2018 -

York Dodge Chrysler Jeep responded

Kelly, thank you for the five-star review! We appreciate hearing that Jake has always gone out of his way to ensure your full satisfaction. We hope to serve you again soon!

October 13, 2018

Yes, five stars but Awesome service. However, if a Wrangler owner needs a loaner they should be given a Wrangler even if it is a used one. That would be going Above and More

by Cavchaplain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana, Customer Service
Oct 14, 2018 -

York Dodge Chrysler Jeep responded

Thank you for sharing your feedback. We will make sure to pass on your remarks to our management team. If there is anything else we can help you with in the future, please do not hesitate to reach out to us.

September 28, 2018

Wonderful staff Absolutely wonderful staff, caring, compassionate and overall just so caring. The atmosphere is positive and upbeat. Dude starts across the board. Th More

by Krevilla92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Sep 29, 2018 -

York Dodge Chrysler Jeep responded

Hello, Thank you for such a lovely review. We appreciate your 5-star rating and truly value you as a customer. Please do not hesitate in letting us know if we can be of further assistance to you.

September 05, 2018

We had an excellent experience with York, We have many dealings with York Dodge service department especially Sean Hippe. Our experience with Jeff Simpson I would rate him along with Sean as t More

by Rob47ap71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson, Sales Dept., Sean Hippe, Service Dept., Jarrad Dragon, Finance, Customer Service
Sep 06, 2018 -

York Dodge Chrysler Jeep responded

Thank you for the five-star rating! We're happy to hear our team, including Jeff and Jarrad, were able to meet your expectations. We appreciate you taking the time to leave this review and will be sure to pass along the kind words.

September 04, 2018

Bait and switch Called the sales department to get a price for a new truck , since it was a 207 mile round trip for me to get to them, I didn’t want any surprises. Th More

by Gary
Customer Service
Recommend Dealer
No
Employees Worked With
New car sales
Sep 04, 2018 -

York Dodge Chrysler Jeep responded

Hi Gary, Thank you for your feedback. I understand your frustration, and I would like to reach out to you to discuss your concerns regarding the service that you received. Please contact me whenever you have a moment to discuss your experience. I look forward to speaking with you. Best, John Bissot York Dodge Chrysler Jeep Ram johnb@yorkdodge.com

August 17, 2018

Ultimate experience!!!! The way a deal should go down! Josh’s team put together a great deal for me and we’re more than fair with my trade. Jeff Simpson is the man!!! He is one of the most professional s More

by Terrible experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Aug 18, 2018 -

York Dodge Chrysler Jeep responded

Thank you for sharing your five-star review! We are so glad you had an excellent buying experience and that Jeff and the team took good care of your needs. We appreciate your time and business and hope you visit us soon again!

August 17, 2018

2nd Vehicle purchased here I was pleasantly surprised at how easy the buying process was at York, I just bought my 2nd vehicle here. The staff is always friendly and I’ve never More

by MQuinn517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Mike, Toby and Jimmy, Customer Service
Aug 18, 2018 -

York Dodge Chrysler Jeep responded

Thanks for the great review! We will be sure to thank our team for providing you with easy and friendly service. Let us know if there is anything else we can help you with. We look forward to your next visit!

August 08, 2018

Bad customer service. Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it More

by York Jeep
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake and his assistant, Customer Service
Aug 09, 2018 -

York Dodge Chrysler Jeep responded

Hello, I am disappointed to learn that you are not satisfied with the customer service that you received. I would like to get in touch with you and discuss your concerns about your service experience. Will you send me an email? Please include your preferred contact information, and I will respond as soon as possible. Best regards, Katie Revilla York Dodge Chrysler Jeep Ram Concerned Resolution Specialist katier@yorkdodge.com

June 18, 2018

Worst service department EVER! Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh More

by Sgibson0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake, Tyler, Tobg
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