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York Dodge Chrysler Jeep
Prescott, AZ
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796 Reviews of York Dodge Chrysler Jeep
Best service and overall experience Highly recommend this dealership. Definitely feel welcomed, like a small town friendly business, helpful, honest, no run-around, no hidden costs, leav Highly recommend this dealership. Definitely feel welcomed, like a small town friendly business, helpful, honest, no run-around, no hidden costs, leave with what you want! More
Outstanding dealership I have always had excellent service at York. Jake always takes great care of me and my vehicles. I would recommend Jake and York to everyone. I have always had excellent service at York. Jake always takes great care of me and my vehicles. I would recommend Jake and York to everyone. More
Yes, five stars but Awesome service. However, if a Wrangler owner needs a loaner they should be given a Wrangler even if it is a used one. That would be going Above and Awesome service. However, if a Wrangler owner needs a loaner they should be given a Wrangler even if it is a used one. That would be going Above and beyond for the customer which most dealerships fail to do. They also low balled us on our credit score. We would have qualified for a Rubicon but it seemed they overlooked what our bank indicated and a few other credit agencies and picked the low ones forcing us to settle on a Sport and lease option. We are happy with the Sport but my Army Retirement (26 years, four combat deployments) dream was for a Rubicon. In this case it would have been best to error with the high results, which I actually had on hand for proof. Above and beyond would have been to work in the customers favor. Other than that, they have been great and a joy to work with overall. More
Wonderful staff Absolutely wonderful staff, caring, compassionate and overall just so caring. The atmosphere is positive and upbeat. Dude starts across the board. Th Absolutely wonderful staff, caring, compassionate and overall just so caring. The atmosphere is positive and upbeat. Dude starts across the board. Thanks again you guys! Jake is wonderful! More
We had an excellent experience with York, We have many dealings with York Dodge service department especially Sean Hippe. Our experience with Jeff Simpson I would rate him along with Sean as t We have many dealings with York Dodge service department especially Sean Hippe. Our experience with Jeff Simpson I would rate him along with Sean as two outstanding York employees. I would rate them both at the top with a Ten each along with Jarrad Dragon, who did a great job in explaining everything, if 0 to 10 is Yorks Scale, York Dodge shutle service is also very excellent in picking us up and droping us off when needed. More
Bait and switch Called the sales department to get a price for a new truck , since it was a 207 mile round trip for me to get to them, I didn’t want any surprises. Th Called the sales department to get a price for a new truck , since it was a 207 mile round trip for me to get to them, I didn’t want any surprises. The salesman called me back after checking with his boss to confirm the price before tax, title, etc... Get there and the price is thousands more. The price was way over their internet advertised price. I’ve see other reviews on here with same bait and switch stories, must be standard practice here. Wasted my entire day. More
Ultimate experience!!!! The way a deal should go down! Josh’s team put together a great deal for me and we’re more than fair with my trade. Jeff Simpson is the man!!! He is one of the most professional s Josh’s team put together a great deal for me and we’re more than fair with my trade. Jeff Simpson is the man!!! He is one of the most professional salesman I have come across in a long time. He made the experience more than just a sale. Dan in finance explained everything thoroughly and wasn’t pushy with the service contract. Very pleasant experience and I love my new limited ram!!! Thanks guys. You have my future business and referrals. More
2nd Vehicle purchased here I was pleasantly surprised at how easy the buying process was at York, I just bought my 2nd vehicle here. The staff is always friendly and I’ve never I was pleasantly surprised at how easy the buying process was at York, I just bought my 2nd vehicle here. The staff is always friendly and I’ve never had any issues with the Service Department. More
Bad customer service. Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it the first time. Second time , second week Jake's assistant went out to check vehicle. Told me "just drive it for a little while and it will go off". 3rd time made an appt. with Jake for the next day and he said he can have me in the next day at 11:00 and it shouldn't take more than an hour. 3 hours later no one has come to me and said a thing so I inquired for the status of the jeep. York gave me a rental car with hopes that the jeep would be ready the next day. Didn't hear from any one until I called 3 days later. I was informed that it was ready. Observing all those Tec people looking at computer screen a. Do ya think some could have kept track of a vehicle and,inform the owner of its status More
Worst service department EVER! Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh he was wrong nothing is wrong with your vehicle! My truck has been in for a total of a month and I haven’t even had it 10 months yet!! Funny how all my problems start after they change my oil. They even said “maybe we put dirty oil in by mistake” WAIT WHAT!!!! Never ever use them! They will screw you out of so much money. More