York Dodge Chrysler Jeep
Prescott, AZ
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778 Reviews of York Dodge Chrysler Jeep
Bad customer service. Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it the first time. Second time , second week Jake's assistant went out to check vehicle. Told me "just drive it for a little while and it will go off". 3rd time made an appt. with Jake for the next day and he said he can have me in the next day at 11:00 and it shouldn't take more than an hour. 3 hours later no one has come to me and said a thing so I inquired for the status of the jeep. York gave me a rental car with hopes that the jeep would be ready the next day. Didn't hear from any one until I called 3 days later. I was informed that it was ready. Observing all those Tec people looking at computer screen a. Do ya think some could have kept track of a vehicle and,inform the owner of its status More
Worst service department EVER! Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh he was wrong nothing is wrong with your vehicle! My truck has been in for a total of a month and I haven’t even had it 10 months yet!! Funny how all my problems start after they change my oil. They even said “maybe we put dirty oil in by mistake” WAIT WHAT!!!! Never ever use them! They will screw you out of so much money. More
I am very satisfied! I recently saw a car on Auto Trader, it was at a local dealer, York Chrysler Dodge Jeep. We went to look at it and we met Jeff, a salesman. We were I recently saw a car on Auto Trader, it was at a local dealer, York Chrysler Dodge Jeep. We went to look at it and we met Jeff, a salesman. We were told it was not on the lot yet, but he showed us the car before it was detailed. We were impressed and we told Jeff we would return the next day. We came back the next day, we were given a fair price for our trade-in and we purchased the car. It had to be detailed and we came back in several days. The car looked great, we were impressed. Jeff told us the tires did not enough tread so we were told to return in a week and they put a new set of tires on. Overall, we were very satisfied. Jeff is a no pressure salesman, he was genuinely friendly and helpful, Mike, the Sales Manager gave us a fair deal and we bought a Cadillac CTS. The whole process was a pleasure. Thank you, York! More
service Job was done as expected, but was higher than estimated. I was told the job would be about $450 parts and labor, but came out to $533. It would have b Job was done as expected, but was higher than estimated. I was told the job would be about $450 parts and labor, but came out to $533. It would have been nice to be informed of this. More
Check engine came first thing in the morning Diana is one of the best service writers and she will get the best customer service for the customer. She took good care of me. Give her a raise! Diana is one of the best service writers and she will get the best customer service for the customer. She took good care of me. Give her a raise! More
Friendly I was given a good deal, for the vehicle that I wanted. Would have been nice for a little more on the trade though. I searched all around for CPO vehi I was given a good deal, for the vehicle that I wanted. Would have been nice for a little more on the trade though. I searched all around for CPO vehicles and new 2017s. I found several vehicles that fit my parameters, several in the valley. I came down to service, the valley dealers were like a factory trying get you to buy what they wanted, not spending much time with the customer. Tommy Moe showed me the vehicle a week and a half ago, I told him I was not ready to by at that time that I was just shopping around, but he still spent a good half our with me showing me the CPO truck. He is why i came back to York to purchase the truck. Also this is the 7th vehicle I have purchased from York, I have always have had good relations with the company. More
Easy and fast Got a great deal.looking forward to many years of tailgating and geeking up the car with my Arizona Cardinals gear while watching them go to the super Got a great deal.looking forward to many years of tailgating and geeking up the car with my Arizona Cardinals gear while watching them go to the super bowl. More
Diane is great. I wouldn't think of permitting anyone but Diane to oversee the servicing and repair of my Dodge vehicles. She is knowledgeable and trustworthy. She I wouldn't think of permitting anyone but Diane to oversee the servicing and repair of my Dodge vehicles. She is knowledgeable and trustworthy. She tries hard and really cares. I think of her as a friend. More
Austin Shepherd was Great Yorks staff along with their great Sales Person Austin worked out a deal that we were very comfortable with and felt very fair. We are planning to re Yorks staff along with their great Sales Person Austin worked out a deal that we were very comfortable with and felt very fair. We are planning to re-visit York soon with a family member to find the perfect vehicle for her. Austin is already on it looking for vehicles she may be interested in when she comes to Prescott soon. More
Finally...A pleasant experience at a car dealership First time ever that we have had a no hassle, pleasant experience at a car dealership. We are old and we have purchased a LOT of cars over the years!! First time ever that we have had a no hassle, pleasant experience at a car dealership. We are old and we have purchased a LOT of cars over the years!!! Both the sales rep and the finance rep were wonderful, informative , patient and accommodating. It’s about time!! Thank you so much!!!! More