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York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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778 Reviews of York Dodge Chrysler Jeep

August 08, 2018

Bad customer service. Took them a month of me going there once a week that finally got my Jeep engine light to be turned off. This was after a diagnostic test was run on it More

by York Jeep
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake and his assistant, Customer Service
Aug 09, 2018 -

York Dodge Chrysler Jeep responded

Hello, I am disappointed to learn that you are not satisfied with the customer service that you received. I would like to get in touch with you and discuss your concerns about your service experience. Will you send me an email? Please include your preferred contact information, and I will respond as soon as possible. Best regards, Katie Revilla York Dodge Chrysler Jeep Ram Concerned Resolution Specialist katier@yorkdodge.com

June 18, 2018

Worst service department EVER! Toby and Jake in service are a JOKE! They have the assistant calling when doing warranty work, he will say there was a code then Toby and Jake say oh More

by Sgibson0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake, Tyler, Tobg
April 21, 2018

I am very satisfied! I recently saw a car on Auto Trader, it was at a local dealer, York Chrysler Dodge Jeep. We went to look at it and we met Jeff, a salesman. We were More

by Bobbybob 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, and Mike
December 20, 2017

service Job was done as expected, but was higher than estimated. I was told the job would be about $450 parts and labor, but came out to $533. It would have b More

by maunapaikikala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not get name.
December 19, 2017

Check engine came first thing in the morning Diana is one of the best service writers and she will get the best customer service for the customer. She took good care of me. Give her a raise! More

by Hector17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
December 18, 2017

Friendly I was given a good deal, for the vehicle that I wanted. Would have been nice for a little more on the trade though. I searched all around for CPO vehi More

by maunapaikikala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Moe
December 17, 2017

Easy and fast Got a great deal.looking forward to many years of tailgating and geeking up the car with my Arizona Cardinals gear while watching them go to the super More

by Cardsfan61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
December 17, 2017

Diane is great. I wouldn't think of permitting anyone but Diane to oversee the servicing and repair of my Dodge vehicles. She is knowledgeable and trustworthy. She More

by Jerry L Brill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane
December 13, 2017

Austin Shepherd was Great Yorks staff along with their great Sales Person Austin worked out a deal that we were very comfortable with and felt very fair. We are planning to re More

by Joy Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Shepherd and Finance staff
December 12, 2017

Finally...A pleasant experience at a car dealership First time ever that we have had a no hassle, pleasant experience at a car dealership. We are old and we have purchased a LOT of cars over the years!! More

by Proud truck owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy And Jared
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