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York Dodge Chrysler Jeep

Prescott, AZ

4.8
785 Reviews
Call Dealership (928) 277-8741
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500 Prescott Lakes Pkwy

Prescott, AZ

86301

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785 Reviews of York Dodge Chrysler Jeep

January 23, 2024

I’ve never had a bad experience at York service. My service writer is top notch guy and keeps good watch on my vehicle and the service. You need to keep this fellow on the staff, give him a raise bu More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Thank you for your positive feedback. We value our York Dodge Chrysler Jeep Ram service writers for the care and expertise they provide, and we're glad to hear yours is doing such an exceptional job. Rest assured that your words will be noted within the team.

January 16, 2024

I like York, there service department is really good and quick, I've delt with other dealer ships and York Dodge is one of the best! More

by Sir-Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't remember a name
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Jan 16, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback about York Dodge Chrysler Jeep Ram's service department. Thank you for recognizing our efficiency and ranking us among the best dealerships you've dealt with.

January 16, 2024

Great customer service. Work completed when promised. Listened to and addressed my concerns. Great job. More

by ralphrobertson420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive remarks about our customer service and timely work at York Dodge Chrysler Jeep Ram. Your satisfaction is important to us and we're pleased you felt heard regarding your concerns.

January 11, 2024

Emily was great. Tire rotation got messed up. Had to return to have corrected. Warranty work went fine More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Hello Bill, Thank you for sharing your feedback with us. We are glad to know you are satisfied with the warranty repairs you received, and would like the opportunity to speak to you about a tire rotation performed by our Service Team. Please email us your contact information. Sincerely, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

January 09, 2024

No high pressure, well informed staff, good location, busy but friendly. Explain everything well enough. More

by lindainprescott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate the positive review. It's good to hear that you had a satisfactory experience with our well-informed staff at York Dodge Chrysler Jeep Ram and found our location convenient. Thank you for noting their effectiveness in communication as well.

January 06, 2024

This dealership has been very good so far. But I haven’t had any serious issues yet. I did have a front end alignment and it seems that the vehicle is still pulling to the right. More

by barbiwex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Hello, Thank you for your review. We appreciate you taking the time to share your feedback with us at York Dodge Chrysler Jeep Ram. If you would like to discuss your vehicle or alignment in more detail, please feel free to contact us directly. Best regards, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

January 02, 2024

Had the auto I wanted. Half day process...done deal! Great sales rep. Delivered the next day. More

by prescottcorey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're pleased to hear your car buying process at York Dodge Chrysler Jeep Ram was efficient and smooth. Thanks for choosing us, we appreciate your positive words about our sales representatives.

December 29, 2023

Staff was great Reception area was nice and improved Time was what they had said it would be done More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Apr 12, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback regarding our staff and reception area at York Dodge Chrysler Jeep Ram. We're glad that the timing met your expectations. Thank you for choosing us!

December 29, 2023

Steve H. Is an excellent service writer, well mannered listens to you and explains very well. More

by smithj4965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 12, 2024 -

York Dodge Chrysler Jeep responded

It's great to hear your positive feedback about our service writer from York Dodge Chrysler Jeep Ram. We pride ourselves in clear communication and attentive listening.

December 24, 2023

Troy was very courteous and was in and out quickly for my oil change. Very efficient! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Dec 25, 2023 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback on the swift and polite service provided during your oil change at York Dodge Chrysler Jeep Ram. Drive safely!

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