Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Yellowstone Motors

Powell, WY

4.6
778 Reviews
Call Dealership (307) 754-5400
View Awards

1105 W Coulter Ave

Powell, WY

82435

Directions

By Type

778 Reviews of Yellowstone Motors

November 15, 2022

Went in for new tires: low tire light still on a week later and tire gauge display in car no longer working, but it was working before arrived there. (Low tire light came on due to temps outdoors droppi More

by You kept bugging me for a “blah” review
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Not sure, car was brought in by my retired parents
Report | Print
Nov 15, 2022 -

Yellowstone Motors responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 13, 2022

Everyone is super friendly with great customer service. I wasn't really happy with the low ball offer on our trade and then seeing it being sold for twice the amount. The rate on our loan wasn't great eith More

by Peppermorrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelyne Nordeen, Kenny Parker
Report | Print
Nov 14, 2022 -

Yellowstone Motors responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 14, 2022 -

Peppermorrison responded

Its all good, everything is already signed and finalized at this point and we could've backed out. We were under the impression there was sincerity and that we were in good hands. We also thought we were given the best trade amount and rate available at the time. During the whole trade transaction we were told our vehicle had some issues and there was no wiggle room on getting more for it. But I see its being sold for way more than what we were given, so obviously it was in great shape as we knew all along. As for the financing, the rates probably aren't great anywhere but the customers should be given the choice in what options are available, especially if the interest is going to equal how much you'd pay for a brand new vehicle at the end of the loan term. If the vehicle was brand new, I'd be okay paying more overall but not on a used. Plus for having great credit it didnt seem to matter because our interest rate is similar to someone with poor credit. I understand used vehicles have a higher interest rate but not usually as high as what we ended up with. Thanks anyways!

November 12, 2022

Ordering part was affected by supply chain. Programming completed in under one hour. Friendly staff. More

by danlinrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaNae Feller, Kenny Parker
Report | Print
Nov 13, 2022 -

Yellowstone Motors responded

Dan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2022

This service department is incredible. They are very friendly,very efficient and saved me money. Thanks again for all your help and kindnesses More

by cutter.sandy307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Barnes, Jerry Barnes, James Crossno
Report | Print
Nov 09, 2022 -

Yellowstone Motors responded

Thank you, Sandy, for taking the time to leave us this five-star review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2022

Good. Pleasant service. I took vehicle inn with a very slow leak in a tire purchased from them Rather than repairing it, they replaced the tire. More

by tbib66uw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Report | Print
Nov 01, 2022 -

Yellowstone Motors responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Yellowstone Motors.

November 01, 2022

Friendly, helpful, and very accommodating. I live out of state and made my purchase through telephone. Response and availability was great. More

by brookque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan de Moraes, Thomas Scott
Report | Print
Nov 01, 2022 -

Yellowstone Motors responded

Thanks for sharing about your experience with Yellowstone Motors. We appreciate your business and hope to see you again soon!

October 31, 2022

My experience overall has been very good. When my car had a problem after the last oil change, I was taken care of quickly. More

by Joyfuljoy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes, James Crossno
Report | Print
Oct 31, 2022 -

Yellowstone Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2022

My Tundra was the first vehicle I bought there. Loved the way I was treated. When I by another vehicle it will definitely be from there. Service department in every way. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Report | Print
Oct 31, 2022 -

Yellowstone Motors responded

Dave, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Yellowstone Motors!

October 30, 2022

Kenny was so wonderful he knows his stuff and actually cares about his customers and is definitely the kind of person who should be the face of your company, today he made a forever customer. More

by Jackiewescott10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fink, Austin Alexander, Kenny Parker
Report | Print
Oct 30, 2022 -

Yellowstone Motors responded

Congratulations on your new vehicle and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kenny here at Yellowstone Motors.

October 29, 2022

Friendly, courteous and professional staff. Great service , always take my Highlander there to be serviced More

by hmhc2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Report | Print
Oct 30, 2022 -

Yellowstone Motors responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
...
22
23
24
...
78