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Yellowstone Motors

Powell, WY

4.6
778 Reviews
Call Dealership (307) 754-5400
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1105 W Coulter Ave

Powell, WY

82435

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778 Reviews of Yellowstone Motors

July 28, 2023

Took over three weeks to shower, my vehicle with all kinds of parts I probably didn’t need I was not satisfied More

by DOGFLY!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Barnes
Report | Print
Jul 28, 2023 -

Yellowstone Motors responded

Mr/Ms Dogfly!, We always want to send customers away completely satisfied, so we're sorry we fell short here. When it's convenient, will you call our Service Manager, Robbi Steinbach, and let him know what happened?

July 28, 2023

Royal and Yellowstone motors really took time to help me buy a 2023 Silverado, it's a beautiful vehicle and very pleased with it. I would also like to thanks the sale manager Fred Fink, both Royal and Fred More

by tonnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royal Bradford, Monica Ramirez
Report | Print
Jul 31, 2023 -

Yellowstone Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Silverado, and don't hesitate to reach out if you need anything else.

July 24, 2023

Everyone was very and patient. It was great service. They helped me pick out the perfect car. More

by korbin.harvison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Parker, Monica Ramirez
Report | Print
Jul 25, 2023 -

Yellowstone Motors responded

Reviews like this make our day! Thanks so much and enjoy your new-to-you car!

July 23, 2023

Everyone especially Kenny was very kind and helpful with the process of getting my truck. More

by Todd Hull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelyn Nordeen, Jerry Barnes, Kenny Parker, Monica Ramirez, Kristen Bancroft
Report | Print
Jul 24, 2023 -

Yellowstone Motors responded

Thank you so much, Todd, for choosing Yellowstone Motors! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 21, 2023

No communication between staff or manufacturers. , No confidence in actual work done or in truth of what they state needs done. When vehicle was picked up, they had to look for it, no record of where More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Report | Print
Jul 22, 2023 -

Yellowstone Motors responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

July 20, 2023

Great staff. Need to include tire rotation and car wash with service. Other dealerships do. More

by llfjbrown50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes, Kristen Bancroft
Report | Print
Jul 22, 2023 -

Yellowstone Motors responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 20, 2023

Wud like to do business with them. When I get a cuple days off..going to drive there with my trade in and see what happens. More

by shirleynbye aka sunny
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Scott, Royal Bradford, Kenny Parker, Adam Kessinger
Report | Print
Jul 21, 2023 -

shirleynbye aka sunny responded

I meant what i said. Hoping to keep in touch with Yellowstone Motors on vehicle's id be able to feel comfortable and satisfied with you guys. Appreciate you keeping me posted too.

Jul 24, 2023 -

Yellowstone Motors responded

Thank you, Sunny! We hope to see you soon.

July 19, 2023

It was fast and easy, I was out the door within two hours Everyone was a great help. More

by korbin.harvison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Ramirez , Kenny Parker
Report | Print
Jul 19, 2023 -

Yellowstone Motors responded

Hi, Korbin! Thanks for sharing about your timely experience with Yellowstone Motors. We appreciate your business and hope to see you again soon!

July 19, 2023

I searched all over for the Toyota that I wanted. When I found the one I wanted at Yellowstone Motors, Royal was quick to respond to my email and had me driving it the next day. Great to work with! More

by Jess Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royal Bradford, Monica Ramirez
Report | Print
Jul 20, 2023 -

Yellowstone Motors responded

Thank you for taking the time to share your feedback with us, Jess! We work hard to make sure our guests have an exceptional experience. We will share your comments with Royal, and we look forward to working with you again.

July 12, 2023

Are used to dread the fact of having to go and buy a new car because of all the haggling and back-and-forth. From the moment I walked into the dealership really low stress and a chill environment. I rea More

by Ginalutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royal Bradford
Report | Print
Jul 13, 2023 -

Yellowstone Motors responded

Here at Yellowstone Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Royal, and it was a pleasure having you at the dealership. We appreciate your review!

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