Yark Toyota
Maumee, OH
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958 Reviews of Yark Toyota
Excellent Salesman was friendly, knowledgeable and easy to work with. I would definitely recommend your dealership and this salesman to anyone i know that is lo Salesman was friendly, knowledgeable and easy to work with. I would definitely recommend your dealership and this salesman to anyone i know that is looking for a car. More
Friendly n excellent service Friendly atmosphere Have a good experience while looking for vehicle This is the second one we brought from the same dealer. Happy with the servic Friendly atmosphere Have a good experience while looking for vehicle This is the second one we brought from the same dealer. Happy with the service with the old vacuole also More
Team did a great Job The team worked well. Little to no pressure and met every expectation. We have been very happy with Toyota products since switching in 2012 and the Ya The team worked well. Little to no pressure and met every expectation. We have been very happy with Toyota products since switching in 2012 and the Yark team has been servicing our vehicles since we moved to the area 7 years ago. More
My first service for my New Rav 4 They were running a little behind that day. A day or two later I noticed the air valve caps were missing on the passenger side of my vehicle. Rather They were running a little behind that day. A day or two later I noticed the air valve caps were missing on the passenger side of my vehicle. Rather than make the 40 mile trip back to dealer to get them replaced I purchases some at a near by big box store. More
20000 mile service The guys and girl were very helpful and friendly. Also I was happy with the price and speed of service. I would definitely recommend yark toyota to fa The guys and girl were very helpful and friendly. Also I was happy with the price and speed of service. I would definitely recommend yark toyota to family and friends. More
Not Happy Sales - Fitz Crawford made the buying experience great! Thumbs up; I love my car. Service - Very competent mechanics and very courteous; I would reco Sales - Fitz Crawford made the buying experience great! Thumbs up; I love my car. Service - Very competent mechanics and very courteous; I would recommend them to others. Unfortunately, they did not know what was covered under my service plans. The first problem was a tire repair. They had no record of the 3rd party Ethos plan that was sold to me as “Toyota T&W/Select2”...not Toyota. It took almost 3 hours for the visit due to the phone calls. Another visit, I brought the vehicle in for its 1st oil change, 3000 miles. The mechanic told me that it only needed an oil change once a year and not to waste one my 9 free changes. Of course, this somewhat wasted my time, given it was an appointment and they could have checked against the purchase date. I was happy not to have wasted an oil change. The last visit I had an oil change and tire inspection. The service was great. However, I asked if my tire plan was transferable if I purchased new tires from another location. They had no knowledge of the tire plan. They also expected me to pay for the oil change! I started that I had 9 free and they looked confused. I requested that they work with the Finance group to get this information updated in their system. Finance Group - Not happy. The initial experience was rushed. I think that the representative was going on vacation and was in a hurry to leave. Also, they forgot to send my title in so I could not register/license my vehicle on time. Sales came thru and took care of the problem. Following my last service appointment, I called Finance to ask them to contact the Service department to help update my coverage details. We also discussed the Toyota Care Plus plan. He started that the plan only covered up to 3 years of Oil changes, contrary to the earlier Service explanation. The contract plan cost $977. My vehicle’s scheduled Oil change is once a year. $325 per Oil change! Finance needs to communicate to Service and their customers. I will not be buying a car from Yark again...I feel cheated. More
Amazing customer service and very easy to buy I came into the dealerships knowing the cars I wanted to view and test drive and I did exactly that. No sales pitch that tried to bribe me into other I came into the dealerships knowing the cars I wanted to view and test drive and I did exactly that. No sales pitch that tried to bribe me into other vehicles and no pushy salesmen. I was able to go through the whole process of viewing and buying a car with the same salesman on the floor and he made it easier than ever, as this was my first time buying a car. Although I was buying certified pre-owned, all the cars on the lot looked brand new and were in pristine condition. I was very disappointed when I went to tour other dealerships but this one exceeded my expectations. I would definitely recommened this dealership when looking to purchase. Everyone was helpful and the process was quick and easy! More
Fun and easy I will be a returning customer. Clean and well organized 👍👍 I am a man of few words and I don’t know what else to say I will be a returning customer. Clean and well organized 👍👍 I am a man of few words and I don’t know what else to say More
Well Done! Very well done. Felt welcome the minute we entered the showroom. Knowledgeable associate regarding products and price. I would recommend Yark for any Very well done. Felt welcome the minute we entered the showroom. Knowledgeable associate regarding products and price. I would recommend Yark for anyone looking for an enjoyable buying experience. More
Awesome Hassle Free Experience This was by far the easiest car purchase I have ever had. John Velez went above and beyond to cater to our needs and delivered the exact car that my w This was by far the easiest car purchase I have ever had. John Velez went above and beyond to cater to our needs and delivered the exact car that my wife and I wanted. You do not have to feel like you’re up against it when you are talking with John as he understands that the buyer not only wants a great car but they want a great price too. Overall the experience from sales down to financing was easy and painless. We’re so excited about the purchase and will tell our loved ones to shop at Yark going forward. More