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Yark Ford

Toledo, OH

4.7
1,102 Reviews
Call Dealership (419) 531-9911
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5555 Central Avenue

Toledo, OH

43615

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1,102 Reviews of Yark Ford

February 03, 2023

Very clean and did not wait to see a sales person. Would go back again. More

by Uc98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler, Nolan Culver
Report | Print
Feb 09, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 31, 2023

Aaron was very helpful. He put me in a vehicle that I felt comfortable in and was not to big. Very happy with Aaron and Yark Ford. Thank you! More

by sbrundage
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
Report | Print
Feb 09, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with Aaron with us! We appreciate your business and look forward to serving you again in the future!

January 20, 2023

Yark went above and beyond to help me order my new Mach-E. Helpful and knowledgable they made the process fun and easy! More

by JEN.MCDONALD06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler, Paige Dennie
Report | Print
Jan 20, 2023 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 03, 2023

I came in for an oil change and to have my headlights checked. They were not working. Service told me they checked them and they were fine even though they were not.coming on at all. Not only did they More

by namuehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Compton
Report | Print
Jan 06, 2023 -

Yark Ford responded

We apologize for your experience and that it has led you to leave us a negative review. We have forwarded your concerns for more information and found that we did an entire light check on your vehicle and all lights were operational at the time of your service. Customer satisfaction is our top priority, please feel free to contact us to speak more about your experience.

Jan 07, 2023 -

namuehling responded

All lights were not operational. Both headlight lamps were burned out. What you are suggesting is that the bulbs burned out, magically worked when your service department checked them, and then quit again when I had a different service department look at them. This is a nonsense response that shows that you want to completely avoid responsibility for ignoring a safety concern both at the original service when I was lied to about the lights being checked, and when I tried to again schedule service after realizing I had been lied to and was driving without headlights. You ignored a safety concern. My reliance on your honesty was dangerous. In addition, you never reached out at all when I brought this up. I contacted the dealership multiple times via messaging and was never contacted by service. This post is all I have received. Terrible service with dangerous results and no follow-up. Customer satisfaction is obviously not your top concern or you would have followed-up.

December 15, 2022

Yark Ford and Aaron were able to put up with my frustration on waiting for my F150 King Ranch. We had to wait almost eight months. More

by HOWARD_485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Rogers, Aaron Byler
Report | Print
Dec 23, 2022 -

Yark Ford responded

Thank you for your review! We appreciate your business and hope that you are enjoying your new vehicle!

October 28, 2022

Simple and fast process with a very lnowledgeable salesman! Great experience! Would do business here again More

by Mburk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler, Paige Dennie
Report | Print
Nov 25, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 13, 2022

Always an amazing experience and very easy to work with. Definitely feel that they strive to make sure the customer gets exactly what they want! More

by ryandjohnston2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
Report | Print
Oct 14, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2022

Everyone there were Very nice and helpful. Would purchase there again in a heartbeat !! Very professional !! More

by Rob.musselman55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler, Paige Dennie, Tony Kunisch
Report | Print
Oct 07, 2022 -

Yark Ford responded

That's great to hear! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 08, 2022

Aaron was always available to help and answer any questions. The Yark team was efficient and professional. More

by Gmarch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
Report | Print
Sep 23, 2022 -

Yark Ford responded

Thank you for taking the time to share your experience with us! We appreciate your business and look forward to serving you again in the future!

September 06, 2022

Aaron was very helpful & knowledgeable and made the transaction very easy.. Love the car! Would definitely go back & work with them. More

by Lgross
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
Report | Print
Sep 07, 2022 -

Yark Ford responded

Thank you for your review and for sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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