Yark Ford

Awesome customer service Told them what I wanted , and they made sure it happened. Although I was approached by other dealerships, made it worth my time, a great deal. Told them what I wanted , and they made sure it happened. Although I was approached by other dealerships, made it worth my time, a great deal. More

Just stay away They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staf They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staff. Profile people by their appearance. More

Friendly and helpful The salesmen were very helpful and informed. Jeff Mathes did a wonderful job helping me find the car I was looking for and giving me the confidence to The salesmen were very helpful and informed. Jeff Mathes did a wonderful job helping me find the car I was looking for and giving me the confidence to buy my first car. The atmosphere was very open and the salesmen all got along and were joking with each other. I would definitely recommend Kistler Ford for your next car and Jeff if you are looking for someone to help you find exactly what you’re looking for! More

Wonderful experience Deon and all the employees i passed by or interacted with at Kistler were fun, passionate and inviting. They made my experience enjoyable educational Deon and all the employees i passed by or interacted with at Kistler were fun, passionate and inviting. They made my experience enjoyable educational and successful. Deon and his team helped me find a safe affordable and beautiful car for me! More

EXPERIENCE WITH STEVEN ECKSTEIN ON LEASING A NEW FORD ESCAPE ORIGINALLY I HAD LEASING QUESTIONS. STEVEN ECKSTEIN HELPED ME WITH MY QUESTIONS. HE ANSWERED MY FEW QUESTIONS, WHICH LEAD TO MORE QUESTIONS, FOLLOWED ORIGINALLY I HAD LEASING QUESTIONS. STEVEN ECKSTEIN HELPED ME WITH MY QUESTIONS. HE ANSWERED MY FEW QUESTIONS, WHICH LEAD TO MORE QUESTIONS, FOLLOWED BY ANSWERS THAT MADE ME VERY EXCITED, RELAXED, AND RELIEVED. STEVEN NOT ONLY WORKED UP A VERY ACCEPTABLE AND EXCITEABLE DEAL, HE ALSO TOOK CARE OF MY LEASE END TURN IN. THEN HE TOOK TIME TO EXPLAIN THE FUNCTIONS OF MY NEW FORD ESCAPE, SYNCED MY PHONE, ACTIVATED FORD PASS, CONTACTED MY INSURANCE COMPANY AND THE DMV. EXPLAINED THAT IF I EVER HAVE ANY PROBLEMS OR NEED TO MAKE AN APPOINTMENT, HE IS MY LINK TO KISTLER FORD. HE IS MAKING LIFE PRETTY EASY FOR ME. I WILL BE RECOMMENDING BOTH STEVEN ECKSTEIN AND KISTLER FORD TO MY FRIENDS AND NEIGHBORS.THANKS GUYS! THOMAS NOHL ;-} More

Efficient! The salesman Deon Valentine and staff were very Courteous, friendly, fast and efficient! I felt very special! My husband and my 3 daughters all driv The salesman Deon Valentine and staff were very Courteous, friendly, fast and efficient! I felt very special! My husband and my 3 daughters all drive Fords! My car was not a Ford ! As of today I am proud to say I have joined the Ford family! More

Warm an friendly. The only problem was they didn’t fill my gas tank.I enjoyed the test drive of the many cars I tried out.The location of the dealership is perfect.You The only problem was they didn’t fill my gas tank.I enjoyed the test drive of the many cars I tried out.The location of the dealership is perfect.You get both city traffic an highway test to give you the complete driving experience of your choice. More

Worth the drive from Fort Wayne Nick was easy to work with and very knowledgeable about the Ford fusion energi. Their price was great and service very friendly. Tj was the finance ma Nick was easy to work with and very knowledgeable about the Ford fusion energi. Their price was great and service very friendly. Tj was the finance manager we worked with. He was also very friendly and helpful. We financed through our credit union and Tj respected that and was not pushy to finance through them. We appreciated that very much. We also ordered all weather mats from the dealership and the gentleman that helped us ( I cannot recall his name) was very friendly and shipped the mats to our house. We drove from Fort Wayne to get this vehicle and would recommend this dealership to anyone. Definitely worth the drive. More

Great experience Was not looking forward to buying a new vehicle but Nick made it pretty painless. Thanks Nick for all your help. Love my Ford Edge ! Was not looking forward to buying a new vehicle but Nick made it pretty painless. Thanks Nick for all your help. Love my Ford Edge ! More

Sold my vehicle to someone else I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. But the truck is gone. Someone else came in and bought it.” How do you sell a vehicle that’s currently in the process of being financed to another person??? Shady move!!! Do not trust Kistler Ford! More