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Yark Ford
Toledo, OH
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,102 Reviews of Yark Ford
November 04, 2019
Awesome Aaron is awesome he has always taken good. Are of use when we come to Kistler . He is one reason why we do keep coming back . Kistler is our go to bec Aaron is awesome he has always taken good. Are of use when we come to Kistler . He is one reason why we do keep coming back . Kistler is our go to because of Aaron More
by Diane
Employees Worked With
Aaron Byler
October 29, 2019
Kistler is AWESOME Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fus Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fusion. More
by Donna Hoody
Employees Worked With
Bobby Jorgensen, Bill Zuccarell, Nick Montalbano, JR Strawbridge, Craig Filby, John Dunnigan, Josh Dekoeyer, Jeff Thompson
October 15, 2019
Buying my truck was great! Everything after not so much Let me start by saying I purchased my 2012 Ford Explorer from steven and he is GREAT! But after the purchase of my truck kistler has been nothing but Let me start by saying I purchased my 2012 Ford Explorer from steven and he is GREAT! But after the purchase of my truck kistler has been nothing but disappointing as a whole. I was rear ended and took my truck to the body shop for the repairs. They qouted me 2-3 days for what needed replaced. I also had 2 recalls that needed taken care of. The two front desk ladies in the office are very nice BUT dont seem to communicate well with the service department. I was told my two recalls would be fixed WHILE the car was there to get the accident repairs, it didnt happen. I also called service the day i dropped the truck off to make sure it would get done (spoke to Dee). 6 days later I had to call and check on my truck myself. No one ever called to tell me the truck would be taking longer or why it was taking longer. Then to top that part off the recalls were not done and the bumper was not fixed completely (partially the insurance adjustors fault) but none the less zero communication until i asked to speak to the manager of the body shop and talked to josh. Josh said that he would send it for a supplemental check for the rest of the repairs and that he would call me. Fast foward weeks later i have to call and check on the status of the situation multiple times. Josh never comes to the phone. I just get put on hold while the office women (ann & renae i think) get the information for me. When i finally got a service appointment for the recalls which by the way i had to wait and entire week to get in because they were “booked” even tho it was supposed to be done prior. I had to drive back and forth to kistler a total of 4 times so far. 2 more times once i get the rest of the repairs taken care of so 6 times total and they never even offered me anything to make this situation right. Bill in service who i spoke with for the recalls was the only person that did okay during this whole process. I rated his survey low to get kistlers/fords attention which worked BUT MJ only called me to see what was going on because they want me to change my survey rating. Again did not offer me a gas card or anything for my troubles/wasted gas/wasted time. Overall i will not be back to kistler even with how much i enjoyed dealing with steven during the buy process. It seems that the none of the employees communicate to one another, the other departments or to me as the customer. Very dissatisfied. Hope i wont have any problems next tuesday when i take the truck back for the rest of the repairs.. More
by Klovaface
Employees Worked With
Bill Zuccarell, Josh Dekoeyer, Steven Eckstein
October 13, 2019
Great dealership to work with no high pressure good selecti Steven was very helpful was looking for a fusion talked to Steven about options ended up getting the Escape couldn’t be more pleased my fusion was a g Steven was very helpful was looking for a fusion talked to Steven about options ended up getting the Escape couldn’t be more pleased my fusion was a great car my escape is great will return to Kistler for my next purchase More
by jparker9333
Employees Worked With
Kailey Herzig, Steven Eckstein
October 13, 2019
Great experience Nick Montalbano at Kistler Ford made buying a used car easy and stress free. I never felt pressured but at the same time felt supported through the p Nick Montalbano at Kistler Ford made buying a used car easy and stress free. I never felt pressured but at the same time felt supported through the process. Minor issues were taken care of and the Jeep was delivered in immaculate condition. More
by Sandy
Employees Worked With
Nick Montalbano, Jeff Thompson
October 04, 2019
Steven was great to work with! Steven took the time to listen to me and understand my needs. He was quick to find me what I was looking for at a great price. He was very easy to w Steven took the time to listen to me and understand my needs. He was quick to find me what I was looking for at a great price. He was very easy to work with and I never felt pressured by him. It was a great car buying experience! I’d recommend Steven highly! More
by BJ
Employees Worked With
Steven Eckstein
October 03, 2019
Kevin made it very easy to conduct business. The entire crew that I dealt with was very friendly and straight-forward. I am not a haggler so I appreciated the low pressured yet competent operati The entire crew that I dealt with was very friendly and straight-forward. I am not a haggler so I appreciated the low pressured yet competent operation. I believe that we both won in my trade-in and purchase of another vehicle. I certainly would recommend your dealership to anyone. More
by dresselrp
Employees Worked With
Steven Eckstein
October 01, 2019
Nick Montalbano is the best! Amazing customer service, Nick went above and beyond for me and answered all of my questions throughly and made sure I was comfortable with my decisio Amazing customer service, Nick went above and beyond for me and answered all of my questions throughly and made sure I was comfortable with my decision! Everyone at the dealership was kind and easy to hold a quick convo with! I will definitely be recommending Kistler ford to everyone! I am extremely happy with my 2017 Escape and they even gave it an extra cleaning inside and out before I left before I left! Clearly the picture shows how thrilled I am! Very thankful for everyone’s hard work and getting me the best experience!! More
by Lindsey
Employees Worked With
Nick Montalbano
October 01, 2019
Earning a Competitor Lease Once the time came that my competitor lease was nearing it’s end, Nick Montalbano helped me get the Ford truck I wanted. I changed my mind multiple ti Once the time came that my competitor lease was nearing it’s end, Nick Montalbano helped me get the Ford truck I wanted. I changed my mind multiple times and was indecisive in what I wanted (essentially I was a pain of a customer) but, Nick was patient and willing to change searches as I changed my mind. A truck came in on the last day of the month. I came in at 6pm that day and Nick (and the Kistler Team) fit me in and got me out the door with the new truck in a reasonable time! Nick was not a pressuring salesman and provided personalized above-average service while trying to help multiple customers at once. I had come in months earlier looking for a CPO and had been looking at other trucks at other dealerships which didn’t deter Nick or change his treatment of me. I will gladly return to Nick for future purchases. More
by NVincent
Employees Worked With
Nick Montalbano, Jeff Thompson
September 30, 2019
Happy great didn’t beat around the bush and fast Found the car I wanted got a decent trade in price stayed within my price point.reviewed everything about the vehicle before we left lot Found the car I wanted got a decent trade in price stayed within my price point.reviewed everything about the vehicle before we left lot More
by Valerie
Employees Worked With
Steven Eckstein, Jeff Thompson
