Yark Ford

I received a letter today from Kistler Ford. It says I need new brakes immediatly. I had my car serviced 2/04 at Kistler..Said my brakes are fine..I had new back brakes put on less than 5000 miles ago.. need new brakes immediatly. I had my car serviced 2/04 at Kistler..Said my brakes are fine..I had new back brakes put on less than 5000 miles ago.. The service advisor,,Bill Zuccarell wasn't polite. He lied about the brakes.. RO#6184363/1. I have told everybody not to go to Kistler. It was 3/16 when I went in for a recall and was told ALL my brakes were MM,,metal to metal.. Don Crabtree More

Aaron was very helpful and informative with everything. He was able to get exactly what I wanted at a great price. He also took the time to help me get familiar with my new vehicle. He was able to get exactly what I wanted at a great price. He also took the time to help me get familiar with my new vehicle. More

Steven helped me find what I wanted, connect with financing, and on the road. He was available afterwards for questions. When the time comes for another vehicle, I will be back because just because t financing, and on the road. He was available afterwards for questions. When the time comes for another vehicle, I will be back because just because the sale is final doesn't mean the service stops. They really want you to have a quality automobile and be satisfied with your purchase. More

Initially, I had a very pleasant experience communicating with the service team to coordinate a service on my Ford. I was told I would have my vehicle back by the end of the day, no sweat. However, once the with the service team to coordinate a service on my Ford. I was told I would have my vehicle back by the end of the day, no sweat. However, once the facility's closing time got closer, I rang for an update and was told they would call before closing at 6pm. I made sure they knew I would appreciate this as I did need my vehicle for work tomorrow and was told that would not be a problem. 6:05pm I called, hoping someone would still be there to answer, and spoke with an individual from sales that had said everyone in the service department left. It is very frustrating to me that apparently clients can fall through the cracks and not be notified or updated in any way shape or form when their primary mode of transportation is in the shop. I would have planned accordingly had I known I would not have my vehicle back. It is one thing if the repair was on something of lesser importance - but someones car...? I hope this is not a common occurrence More

Had an engine replaced 12/01/2020 excellent job! Everything worked as it should, and there were no scratches, dents or dirt anywhere! 😊 would definitely recommend Everything worked as it should, and there were no scratches, dents or dirt anywhere! 😊 would definitely recommend More

This is our third purchase with your company. Deon is awesome and takes good care of us. Your staff is always friendly. We will definitely be back. awesome and takes good care of us. Your staff is always friendly. We will definitely be back. More

I came in and met with Deon Valentine. I told him exactly what I was looking for. He was very professional and courteous. I am happy I chose Kistler Ford to buy my SUV. I will absolutely come back when its t what I was looking for. He was very professional and courteous. I am happy I chose Kistler Ford to buy my SUV. I will absolutely come back when its time to get another car. More

Great service as usual. Bill is amazing and helpful He always greets us with a smile, and thanks again us. Well worth the hour drive. always greets us with a smile, and thanks again us. Well worth the hour drive. More

Jeff was great, listened to what I wanted, listen to my concerns, and got me in a great car for the right price. Thank you Jeff! concerns, and got me in a great car for the right price. Thank you Jeff! More

Thank you Jeff Mathes for your help with getting a great car for our daughter! We appreciate your friendly and positive attitude during our visit. It was a pleasure working with you and the rest of the team car for our daughter! We appreciate your friendly and positive attitude during our visit. It was a pleasure working with you and the rest of the team at Kistler Ford today. More