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World Subaru

Tinton Falls, NJ

4.9
3,589 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,589 reviews

April 02, 2015

Certified pre-owned buyer My husband and I arrived at World Subaru looking to purchase a certified pre-owned Outback. We were immediately greeted by Dan Greco. After describing More

by Certified pre-owned buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Greco
Apr 02, 2015 -

World Subaru responded

Certified Pre-Owned Buyer, Congratulations on your purchase! I'm very happy to see you were treated with the respect and great customer service that you deserve. I really appreciate you taking the time to leave a message regarding your experience. Dan is a great member of our team. He is dedicated to helping the customer find what they are looking for and will go out of his way in order to get that for you. On behalf of our entire dealership, thanks again for coming in to see us and if you need anything else in the future please do not hesitate to ask. All the best, Joe Wajda General Manager

April 01, 2015

Great Purchasing Experience Needed to replace our Corolla with 160,000. Purchased our first Subaru because of the strong ratings. My husband and I are both senior citizens and More

by seniors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
Apr 02, 2015 -

World Subaru responded

Hi seniors, I am honored to see that we have been the best car buying experience you have had in over 40 years of purchasing. Thank you so much for taking the time to leave a message regarding your visit to our dealership. It's great to see Shane was able to assist you in getting out of your Corolla and into a vehicle that is going to last you for many years to come. Your research on safety lead you to Subaru which is an outstanding company. Your vehicle will provide you with comfort and ease as you drive knowing that you are in a ride that is reliable and stylish at the same time. Thank you for coming in to see us and if you need anything in the future we are more than happy to assist you! Please feel free to contact us at any time to ask questions, schedule a service appointment or more. Best, Joe Wajda General Manager

March 31, 2015

Dennis is the best Dennis was the best sales associate I've ever had the experience of working with right from the time I walked in the door. He went the extra mile to g More

by Outback Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney, Alli Mendez
Mar 31, 2015 -

World Subaru responded

Hey Outback Fan, One, let me say, great name! I too am an Outback fan! Second, thanks for leaving a comment. Customer service is very important to us and I really enjoy reading about the experiences. Dennis is a great employee of ours and a great representation of our team. He is dedicated to assisting the customer and understands that buying/leasing is a big to-do. It requires a lot of money, you want the best for what you can get and hope that everything runs as smoothly as possible. Luckily, we've learned that being personable and making suggestions based on the customers requests can make a stressful situation fun and successful. Congratulations on your Outback! That is a vehicle that is sure to bring a smile to your face day and in day out. If you need anything else please let us know. We like to see a familiar face pop into the dealership. All the best, Joe Wajda, General Manager.

March 31, 2015

Girsh Berman great person I found it very easy to buy a car from Girsh Berman, there was no pressure put on me at anytime during my visit to World Subaru, Girsh was very helpfu More

by aloneagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Mar 31, 2015 -

World Subaru responded

Hi aloneagain, Thank you for leaving a message about your time at our store. You're right, Girsh is a great guy and even better employee. His vehicle knowledge paired with his personality allow for the customers to feel comfortable and relaxed. We believe it's not right to feel stressed out and pressured during such an exciting time. Car buying should be fun and that's exactly the type of environment we try to provide. On behalf of our entire dealership, thank you for coming in, congratulations on your vehicle and please come back at any time! We'd be happy to assist you on the lot or within our Service Department. Best, Joe Wajda, General Manager.

March 31, 2015

Recently leased Subaru Legacy. JR was extremely helpful. This was the 2nd car that I leased from him and I couldn't be happier with the level of professionalism that he exhibited. H More

by regenstreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Mar 31, 2015 -

World Subaru responded

Hi regenstreich, Congratulations on the lease of your Subaru Legacy! With its agile handling, first-rate interior materials and standard all-wheel drive, that ride is really hard to beat. JR is a great employee of ours and it's nice to know that you felt comfortable enough to come back and lease again. Thanks for being a returning customer! It's people like you that really make our job enjoyable as we are able to help you throughout the years. We look forward to continuing our relationship with you as well. Good luck with your vehicle and if you need anything else, you know where to come! We'll be here waiting! All the best, Joe Wajda General Manager P.S. Thanks for the post :)

March 30, 2015

Girsh Berman is #1 Girsh was kind, funny, knowledgable, honest and great to work with. I've already recommended him to many family members and friends. We will definatel More

by bjsmith8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Mar 31, 2015 -

World Subaru responded

Hi bjsmith, Thank you for taking the time to leave a review about your visit to our dealership and your interactions with Girsh. It's great to see how easy it was to deal with him regarding your car search. He is exactly the type of person you described and we're really happy to have him as a great member of our team. I really appreciate you recommending us to your friends and family. That means a lot and I can't thank you enough. If you need anything else in the future please do not hesitate to reach out to us. We'd be happy to assist you in any of our departments. All the best, Joe Wajda General Manager

March 26, 2015

pleasant, informative, friendly, and fair I just bought a 2015 Forester from Girsh Berman, (my third) the service and overall experience could not have been better. This was a completely posit More

by fishandships
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike D'aiello, Mike Lomazzo, Lou Zuluaga, Girsh Berman, Nancy Miller
Mar 27, 2015 -

World Subaru responded

fishandships, Congratulations on your Forester purchase! It's great to see you have liked that vehicle that much (we can't blame you) that you continue to buy it. The Forester is a fantastic ride. I am excited to see that each of our team members were able to add to the enjoyable and successful experience that you had. On behalf of the entire dealership, we wish you all the best with your vehicle and welcome you back at any time. If you need anything at all please do not hesitate to stop in or give us a call. Have a nice weekend, Joe Wajda General Manager

March 24, 2015

2015 wrx Our sales associate, Safet, was very personable and was able to help us with everything we wanted to know about the car. He worked with us to come to More

by cmac427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safet Salaj
Mar 24, 2015 -

World Subaru responded

Hi cmac, Congratulations on the purchase of your new car! I am very excited to see Safet was able to assist you in getting the right vehicle for you. Customer service is very important to us. With that, we try to treat each customer as family. We don't want to pressure you into getting things you didn't come for and simply want to assist you along the way of getting you into the car you have always pictured. Thank you for taking the time to leave a message and please let us know if there is anything else we can do. We'd be glad to answer any questions you may have, show you around the sales lot again or help you out in the Service dept. All the best, Joe Wajda General Manager

March 23, 2015

Friendly quality service Lester was great and didn't try to push past my limits. Got a brand new '15 wrx for a great price and felt like I was being treated as if I was one of More

by Bjc6590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
Mar 24, 2015 -

World Subaru responded

Hi Bjc6590, Thank you for leaving such a great review. I am really happy to see Lester was able to get you into the vehicle you wanted and at the price you were looking for too! That sounds like the best of both worlds. Here at World Subaru we try our best to treat each customer with the respect and attention that we would want in this situation. Within the car dealership industry, it's very easy to create a money hungry situation where the customer feels uncomfortable and pressured. And with that we strive to to be the exact opposite! We treat our customers as we would like to be treated and Lester is a great representation of the customer service we provide on a daily basis. Congratulations on your WRX! Enjoy driving and if you need anything else, we are here for you! Joe Wajda, General Manager.

March 22, 2015

Completely positive experience buying a car this week This was the third Subaru dealer I visited over a one month span. I went here despite living 40 miles away because of their large inventory. I was gre More

by stevenb30
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nissim
Mar 23, 2015 -

World Subaru responded

Hi Steven, Thank you for taking the time to leave a message about your experience at World Subaru. I am excited to see that you traveled 40 miles to find the right vehicle for you. It's great to know that off the bat you were treated with a friendly introduction. We try our best to provide excellent customer service to each individual who walks through our doors. As you probably noticed (from your other dealership experiences) buying a car can be an overwhelmingly high pressure situation. The sales representatives are not always working with the intent of solely helping the customer. Unlike other dealers, our team is very well-informed on the cars and their equipment. They are also really determined to help you find exactly what you came in looking for. Isaac is a great representation of that overall. Congratulations on your purchase and all the great stuff that comes along with it. I wish you all the best with your ride and if you need anything else, we're always here to help. Sincerely, Joe Wajda General Manager

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