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World Subaru

Tinton Falls, NJ

4.9
3,586 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,586 reviews

April 10, 2015

New car purchase Our salesman Girsh Berman made an unpleasant experience of buying a car a pleasurable one! From start to finish Girsh made the transaction simple and More

by Luann Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Girsh Berman
Apr 13, 2015 -

World Subaru responded

Hi Paul and Luann, Thanks for taking the time to leave a comment. I am glad to see Girsh was able to assist you in getting the right vehicle for you. Here at World Subaru we think car buying/leasing should be a fun experience! With that, we try our best to provide a relaxed atmosphere with friendly and knowledgeable representatives that will not hassle you into doing anything you're not interested in. Girsh is a great representation of our team overall and I'm glad to see he was able to help you in having a smooth transaction. Congratulations on your vehicle! If you need anything in the future we are more than happy to help you answer questions, look for another vehicle or assist in our Service Dept. All the best, Joe Wajda General Manager

April 09, 2015

SAM SPENCER, EXCELLENT CAR SALES!! SAM SPENCER IS MY CAR BROKER FOR LIFE! Sam Spencer from World Subaru sold me my last two cars! Sam can get ANY kind of car you want! I always buy pre More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Sam Spencer, Nancy Miller
Apr 09, 2015 -

World Subaru responded

Hi Bonnie, Thank you for leaving such a nice message. I really appreciate you being a returning customer to our store! Sam is a great employee of ours and is truly dedicated to helping each customer find exactly what they are looking for. Customer service is very important to us and I am so glad to see that has been reflected upon you more than once! Congratulations on your Mercedes purchase. If Sam says it is a solid car than I fully trust that it is! His car expertise are top-notch. If you need anything else please do not hesitate to ask. We're here for you! Best, Joe Wajda, GM.

April 08, 2015

World Subaru sets the bar for all others I have nothing but good things to say about this dealership. Although there are four of other Subaru dealerships closer to my home I chose to buy my c More

by charnichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Spencer
Apr 09, 2015 -

World Subaru responded

Hi charnichole, Thank you, thank you, thank you for the wonderful review you left! This really brought a smile to my face as I was reading your message. I am so happy to see our dedication to customer service is paying off by winning important customers like you. The way you described our team is exactly how we've tried to portray ourselves. We are a pressure-free dealership with the best intentions to get our customers into vehicles they want and can afford. I am sorry to see your vehicle was damaged a couple years ago. That is devastating and I hope we were able to help you pick up the pieces and and result in being the driver of a great new ride. I'm glad to see Sam left such an impression that you still remembered us. Please stay safe as having two serious accidents within two years is very scary! Congratulations on your purchase! The Legacy is a top rated vehicle in safety not to mention it being very stylish and a smooth ride. I really appreciate your message and wish you all the best in the future. If you need anything at all we are more than happy to help you out including our Service Department! Thanks again, Joe Wajda, General Manager.

April 07, 2015

Pleasant puchasing experience with Girsh Berman My wife and I had a pleasant experience with Girsh Berman in choosing our 2015 Outback last week. It was a busy week for the dealership but Girsh was More

by naiksubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Apr 07, 2015 -

World Subaru responded

Hey naiksubaru, Thank you for being a returning customer to our store and taking the time to leave a message about your experience. Congratulations on your purchase! As you know from previous Subaru experience, our brand is reliable and stylish with a well-known ability to last a life time. I really appreciate you recommending us to friends and family and hope that you will come back to see us in the future. If you need anything else we are here for you! On behalf of Girsh and our entire team, good luck with your Outback! Best, Joe Wajda, General Manager.

April 07, 2015

Great Customer Service My wife and I were introduced to Girsh Berman as we started shopping for a replacement for her five year old Outback. The models, options, and techno More

by TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Apr 09, 2015 -

World Subaru responded

Hi TV, I am really happy to see you noticed the dedication and hard work that each of our employees put into making World Subaru a top notch place to buy a vehicle. Our determination to help the customer find exactly what they are looking for without the hassle and pressure that most dealerships include has our customers returning. Girsh is a really fantastic employee of ours who is very good at what he does. His personality combined with vehicle knowledge allows for the customers to feel comfortable buying. I mean hey, purchasing a car should be fun and that is what we try to provide to our clients. If you need any other assistance in the future we'd be glad to help both you and your wife. Thank you for taking the time to leave a message and please do not hesitate to reach out to us again! All the best, Joe Wajda, General Manager.

April 06, 2015

Certified Pre-Owned Buyer I found a pre-owned Subaru Outback on-line which had low miles at a descent price. Subaru's are a sturdy reliable vehicle which I need because I am in More

by Kmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Rich Riccitelli
Apr 07, 2015 -

World Subaru responded

Hi Kmarie, Thank you for using our online services to find the right vehicle for you. You're right, if you are in need of a reliable vehicle that will make you feel safe while driving to work than your research hit the nail on the head. The Subaru Outback is widely known as being a fantastic car. It's safety ratings are through the roof and overall the vehicle is very nice and perfect for driving during all seasons of the year. Rich is a wonderful employee of ours. His determination to help the customer find exactly what they are looking stands out among the rest. Here at World Subaru we are not money driven and won't pressure you into buying something you don't want. Congratulations on your pre-owned ride! I hope you feel at ease driving to and from work now. If you need anything else please let us know. We're always here to answer questions or help you in our Service Department. Thanks for the comment! Joe Wajda General Manager

April 04, 2015

Excellent Dealership My brother who is deaf was badly in need of a more reliable vehicle as he works two jobs and travels Rte 287 in the early morning hours. Plus his da More

by bobbybmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warnock (not sure about his last name) but he is in finance, Glen "JR" Miller
Apr 06, 2015 -

World Subaru responded

Hi bobbybmw, I'm really happy to see your visit to our dealership went so well. JR is a great guy and I'm glad that was reflected throughout your interactions with him. I'm very happy to see we were able to get your brother into a car that will get him safely to work each day. We try our best to provide excellent customer service to all of our customers. Treating each person fairly with an honest opinion and sales tactic helps everyone out in the end. I really appreciate your business and hope your brother is liking his new ride! If either of you need assistance in the future please do not be afraid to just give us a shout. We'd be happy to assist you again on the lot or even within our Service Department. All the best to both you and your bro, Joe Wajda General Manager

April 02, 2015

Certified pre-owned buyer My husband and I arrived at World Subaru looking to purchase a certified pre-owned Outback. We were immediately greeted by Dan Greco. After describing More

by Certified pre-owned buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Greco
Apr 02, 2015 -

World Subaru responded

Certified Pre-Owned Buyer, Congratulations on your purchase! I'm very happy to see you were treated with the respect and great customer service that you deserve. I really appreciate you taking the time to leave a message regarding your experience. Dan is a great member of our team. He is dedicated to helping the customer find what they are looking for and will go out of his way in order to get that for you. On behalf of our entire dealership, thanks again for coming in to see us and if you need anything else in the future please do not hesitate to ask. All the best, Joe Wajda General Manager

April 01, 2015

Great Purchasing Experience Needed to replace our Corolla with 160,000. Purchased our first Subaru because of the strong ratings. My husband and I are both senior citizens and More

by seniors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
Apr 02, 2015 -

World Subaru responded

Hi seniors, I am honored to see that we have been the best car buying experience you have had in over 40 years of purchasing. Thank you so much for taking the time to leave a message regarding your visit to our dealership. It's great to see Shane was able to assist you in getting out of your Corolla and into a vehicle that is going to last you for many years to come. Your research on safety lead you to Subaru which is an outstanding company. Your vehicle will provide you with comfort and ease as you drive knowing that you are in a ride that is reliable and stylish at the same time. Thank you for coming in to see us and if you need anything in the future we are more than happy to assist you! Please feel free to contact us at any time to ask questions, schedule a service appointment or more. Best, Joe Wajda General Manager

March 31, 2015

Dennis is the best Dennis was the best sales associate I've ever had the experience of working with right from the time I walked in the door. He went the extra mile to g More

by Outback Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney, Alli Mendez
Mar 31, 2015 -

World Subaru responded

Hey Outback Fan, One, let me say, great name! I too am an Outback fan! Second, thanks for leaving a comment. Customer service is very important to us and I really enjoy reading about the experiences. Dennis is a great employee of ours and a great representation of our team. He is dedicated to assisting the customer and understands that buying/leasing is a big to-do. It requires a lot of money, you want the best for what you can get and hope that everything runs as smoothly as possible. Luckily, we've learned that being personable and making suggestions based on the customers requests can make a stressful situation fun and successful. Congratulations on your Outback! That is a vehicle that is sure to bring a smile to your face day and in day out. If you need anything else please let us know. We like to see a familiar face pop into the dealership. All the best, Joe Wajda, General Manager.

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