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World Mazda Kia North

San Antonio, TX

4.1
265 Reviews

12115 North Interstate 35

San Antonio, TX

78233

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265 Reviews of World Mazda Kia North

June 18, 2023

This dealership did complete the task that the car went in for. But I was disappointed that my car was not wash or vacuumed when I picked it up from the dealership. More

by Chefgypzee2169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Beal
Jun 20, 2023 -

World Mazda Kia North responded

Thank you for bringing this to our attention. We apologize for the oversight in not washing or vacuuming your car before returning it to you. We appreciate your feedback and will make sure to address this issue with our team. I'd like to step in and see if I can help make things right. If you are willing, please give me a call. Thank you, Matt Alexander - Service Manager - 210-564-3162

May 28, 2023

The dealership was clean and spacious. The staff was very attentive and the lot had a surprisingly decent stock of vehicles. More

by Ami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Estrella
May 31, 2023 -

World Mazda Kia North responded

We're glad to hear you were pleased with our facilities, attentive staff, and selection of vehicles! It's always our aim here at World Car Kia North. Thank you for taking the time to share your experience with us and we hope to see you again, Ami!

March 03, 2023

We have been dealing with Kia for 15 years and they never disappoint, Our salesman was Darrell Loving and he walked us through every detail, he kept us updated and was extremely knowledgeable about our New K More

by Lwoolridge201455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Loving
Mar 06, 2023 -

World Mazda Kia North responded

We are so grateful to have your loyal business, Woolridge family! Darrell will appreciate your kind feedback. Thank you for being a valued client of World Car Kia North! Robert Minatra - General Manager - 2108901400

February 18, 2023

I’ve been so disappointed from the beginning n Ik u guys probably don’t care with all the people that go there. I was excited at the beginning to be approved in getting my new car. It took a while n I get i More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Feb 22, 2023 -

World Mazda Kia North responded

Linda, this is disappointing feedback to receive. We value the time and satisfaction of our customers and I am sorry that you have experienced delays in service and issues with your vehicle. I would like to step in and see how we can make you a happy customer moving forward, so please give me a call directly when you have a moment. Thank you, Matt Alexander - Service Manager - 210-564-3162

February 04, 2023

I got my self a 2023 Kia Rio S and it’s amazing! The car salesman Giovanni gave us the best price no one can beat. He took the time to listen to me and give me everything I was looking for in a car! More

by shark_shooter33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovani Lugo, Mark Apao
Feb 06, 2023 -

World Mazda Kia North responded

Thank you for the review, congrats on the 2023 Kia Rio! We're glad that Giovanni was nice to work with. See you again next time here at World Car Kia North. Robert Minatra - General Manager - 2108901400

January 12, 2023

Anthony was great, we explained to him what we looking for and he got the perfect car right away. he was great to deal with always smiling, giving us updates in timely manner. overall he made the whole pr More

by JTan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 12, 2023 -

World Mazda Kia North responded

Thank you so much for stopping by to support World Car Kia North with your 5-star review! Anthony will definitely appreciate your shoutout to his quality assistance. We are grateful for your business and hope you're loving your new ride! Best, Robert Minatra - General Manager - 2108901400

September 03, 2022

Very satisfied with the Kia Sorento we bought 3 years ago. Mark Apao was great to work with. Great customer service. More

by hervey.abotsi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Apao
Sep 06, 2022 -

World Mazda Kia North responded

Thank you for the great review! We are so glad to hear that you are confident in the World Car Kia North team to get the job done. Drive safely, and we hope to see you back again down the road! Best, Robert Minatra - General Manager - 2108901400

August 31, 2022

Employee was very polite and I was extremely satisfied with the communication with employee to let me know what the problem was with my vehicle and how it would be fix. More

by Dragonflyfaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Sep 01, 2022 -

World Mazda Kia North responded

We're elated that our team demonstrated our commitment to courteous professionalism! Drive safely, and thanks for choosing World Car Kia North! Matt Alexander - Service Manager - 210-564-3162

August 10, 2022

Always a great experience. Kyle went above and beyond. Great dealership and service parts department. More

by chartex3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 10, 2022 -

World Mazda Kia North responded

We're thrilled Kyle welcomed you back with the outstanding service you've come to expect at World Car Kia North! We look forward to working with you again down the road! Matt Alexander - Service Manager - 210-564-3162

July 10, 2022

Juli Anna Narvaez provided a very clear post-service report. Ms. Narvaez is always very professional. I have full confidence and trust with the KIA service department! More

by patjoed21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juli Anna Narvaez Anna Narvaez
Jul 11, 2022 -

World Mazda Kia North responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the World Car Kia North team. Drive safely, and we hope to see you back again down the road! Best, Matt Alexander - Service Manager - 210-564-3162

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