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World Mazda Kia North

San Antonio, TX

4.1
265 Reviews

12115 North Interstate 35

San Antonio, TX

78233

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265 Reviews of World Mazda Kia North

October 04, 2024

The store, brand, and its employees are money hungry, unprofessional, deceitfulI. Stay away at all costs! More

by Jane Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Hardin
July 05, 2024

I received AWESOME customer service from RJ in the Service Department!!!! Thank you very much, RJ! More

by Mwallace4mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AWESOME customer service from RJ!!
July 03, 2024

Josh was an amazing salesman, knew his stuff without pressuring or trying to sell unnecessary up charges More

by Roysaiz13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh S.
June 24, 2024

They were absolutely amazing! Laura was extremely helpful and so was her team! 10/10 More

by Artescope96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
May 09, 2024

Good service we were satisfied there is nothing negative to say. I received good service More

by vgrothwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen
April 16, 2024

This was my third vehicle, that I bought from KIA North. I love the service... More

by mrssledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaddeus Crum, Robert Fernandez
April 04, 2024

Mark was extremely nice, knowledgeable and helpful with the process of my new Kia purchase More

by star79cluster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Apao
November 28, 2023

Rafael was very patient and helped us find the right car for the right price. More

by francisco.d.castillo1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 29, 2023 -

World Mazda Kia North responded

We are so pleased to hear that Rafael provided you with patient and easygoing service during the sales process. It is always a pleasure to assist our customers and help them find a great vehicle for a great price. Thanks so much for the support and kind words! -- The World Car Kia North Team

August 21, 2023

this dealership never washes or vacuums my car, for as much money as they charge for route maintenance they should at least wash and vacuum the car. I also think for the long wait times the least they sh More

by pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonni
Aug 22, 2023 -

World Mazda Kia North responded

I'm sorry to read about your recent experience with us. We strive for top-notch customer service and it seems we fell short during your visit. Your feedback regarding the car wash, vacuuming, and amenities is valuable as we're always looking for ways to improve our services. I'd like the opportunity to discuss this further with you if you could reach out at your earliest convenience? Thank you, Matt Alexander - Service Manager - 210-564-3162

August 15, 2023

Bad customer service, I waited 2 hours to be told I needed parts for what I came in to fix that day and waited month later appointment ,what's the purpose having a Parts Dept. If you don't have parts n More

by leboop02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnnie
Aug 22, 2023 -

World Mazda Kia North responded

I'm sorry to read about your experience. We strive for efficient and effective service, so it's disappointing to see we've fallen short in this instance. I understand how frustrating the wait can be and would like an opportunity to make things right. Please reach out directly at your earliest convenience so that we may discuss a resolution together. Thank you, Matt Alexander - Service Manager - 210-564-3162

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