World Kia Joliet
Joliet, IL
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Ask for Soto Today I visit World Kia Joliet where I had an appointment with Soto. He was very friendly and professional. He was able to get me a great deal on my n Today I visit World Kia Joliet where I had an appointment with Soto. He was very friendly and professional. He was able to get me a great deal on my new Kia Forte. I would definitely recommend Soto to anyone looking to buy a new car. So thankful. More
Very rude All im going to say is this was the first and last time i will ever go here and i wouldnt recommend any one it was a total waste of time and gas going All im going to say is this was the first and last time i will ever go here and i wouldnt recommend any one it was a total waste of time and gas going out here then it was only one person that was willing to help but it seems like he is the number one seller. So he put us with this other individual that basically was rude then after sitting there waiting for and hour plus he gets a attitude with me because im like ready to go so he brings my keys back and slams them on table and walks away so then i tell a so called manager he blows the situation totally off so again poor service wont recommend a dog to go here More
Review Aaron Williams, excellent sales man, very respectful, helped me a lot to get the car I wanted, he was very patient, I got to know him a little. Great Aaron Williams, excellent sales man, very respectful, helped me a lot to get the car I wanted, he was very patient, I got to know him a little. Great person More
Service is poor Took my can in for covered repairs picked it up with a new problem. Independent mechanic diagnosed as problem with the repair but world Kia says and Took my can in for covered repairs picked it up with a new problem. Independent mechanic diagnosed as problem with the repair but world Kia says and I quote "it's just a coincidence" and wants 3000 for the repair. why anyone would use them knowing that is beyond me. If you do good luck More
A-a-ron Aaron Williams did an excellent job! He was very patient inviting also got the job done. I would recommend him to everyone. I give him a 10 Aaron Williams did an excellent job! He was very patient inviting also got the job done. I would recommend him to everyone. I give him a 10 More
Wow ! Went for oil change and they washed the car.Forgot to close the windows.Car is soaked. Beware if you choose to go there.This is 2016 vehicle I purchas Went for oil change and they washed the car.Forgot to close the windows.Car is soaked. Beware if you choose to go there.This is 2016 vehicle I purchased 2 months ago More
Got sold a LEMON 3 months ago my wife bought a 2017 kia sportage. 0 miles on it , now 3 months later it completely died and is useless. Only less then 7000 miles a 3 months ago my wife bought a 2017 kia sportage. 0 miles on it , now 3 months later it completely died and is useless. Only less then 7000 miles and needs a new motor for it. Not to mention the computer recall. And her old car a soul. World kia techs didnt even close the hood properly when it was in for service. And my forte. The techs say things are good but when i check them they arent. When she called world kia they were very ignorant to her. And kept hanging up on her. And washed their hands from it now. We both own kia vehicles. This will be our last. Kia wont even provide a loaner car. And they are talking to up to a month to get the car fixed. This is. BS !! Will be contacting the BBB and a lawyer for lemon law. We will never buy kia or any foreign car again. More
Best experience We went to Jim Rich at world Kia in Joliet and had the best service he was very honest and loved helping us! He even planned to put balloons in my fir We went to Jim Rich at world Kia in Joliet and had the best service he was very honest and loved helping us! He even planned to put balloons in my first car and wrote on the window!! Was very shocked on how good he was would highly recommend him to anyone More
False Advertisement We received a flyer via mail about a red and gray 2015 Volkswagen Passat, when we called and talked to someone named Jamie asking if they had this car We received a flyer via mail about a red and gray 2015 Volkswagen Passat, when we called and talked to someone named Jamie asking if they had this car in stock and if so we will be there in 2 hours, we were told it was in stock. When we got to to the dealership, we told the sales associate that we are looking for this specific car, we walked around the whole lot and he was showing us others cars and not the specific one we came for, in a way the sales associate was giving us a run around when he came to realization we were not interested in anything else, he told us to come inside and he will look at the inventory. When we came inside he told us the car was not there and when asked to speak to the general manager, she told us that they did not even have that specific car they had a 2014 black Volkswagen Passat and it was in for detailing and if they did have it, it must be at a different location when the flyer had this specific Joliet location and when asked to speak to Jamie, general manager said she left for the day. When we left the dealership and called from the car, Jamie was on the phone. When we told her that the GM said you left for the day she said I am part of finance the GM may not know and when we asked about the 2015 Volkswagen Passat she said it was sold. So, we were lied to about having the red and gray 2015 Volkswagen Passat and also got lied to about the lady Jamie being gone for the day. The worst experience I have in the last 30 years. I have come across few crook ones but this dealership gets the gold medal in deception and false advertising. Good luck to future customers. Imagine if the GM and team can lie to get you in, what else can they deceive you with lies.. More
Great experience I was treated with respect and honesty and given a fair price. I would recommed this dealership to friends and family. Buying experience was great sta I was treated with respect and honesty and given a fair price. I would recommed this dealership to friends and family. Buying experience was great start to finsh. Great team. More