World Kia Joliet
Joliet, IL
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Vehicle purchase 12/30/16 Great experience with a purchase of a new vehicle for my Dad! The staff was very friendly, accommodating and helpful in finding the right vehicle. T Great experience with a purchase of a new vehicle for my Dad! The staff was very friendly, accommodating and helpful in finding the right vehicle. Thank you for the great service! More
Great time Everything in our experience was smooth and hassle free. Jamie and Aaron took great care of us, and I'm very happy with the car I got! Everything in our experience was smooth and hassle free. Jamie and Aaron took great care of us, and I'm very happy with the car I got! More
Very unsatisfied The customer care isn't really there, I was unsatisfied with their sense of urgency towards customers.... the are horrible at returning calls and I wa The customer care isn't really there, I was unsatisfied with their sense of urgency towards customers.... the are horrible at returning calls and I watched there service department stand around for about 15 to 20 minutes just conversing while there were vehicles that needed tending to. The service rep Mike is awesome and should feel a little embarrassed about his crew of employees. As a customer I would have liked the " we are here for you" feel especially if others and myself are giving you business.... if there was a way to reverse my purchase I would and take my money and time elsewhere. Regardless of whose products your selling stand behind your customers and make them feel like they should spend money with your organization.. More
Ask for Soto Today I visit World Kia Joliet where I had an appointment with Soto. He was very friendly and professional. He was able to get me a great deal on my n Today I visit World Kia Joliet where I had an appointment with Soto. He was very friendly and professional. He was able to get me a great deal on my new Kia Forte. I would definitely recommend Soto to anyone looking to buy a new car. So thankful. More
Very rude All im going to say is this was the first and last time i will ever go here and i wouldnt recommend any one it was a total waste of time and gas going All im going to say is this was the first and last time i will ever go here and i wouldnt recommend any one it was a total waste of time and gas going out here then it was only one person that was willing to help but it seems like he is the number one seller. So he put us with this other individual that basically was rude then after sitting there waiting for and hour plus he gets a attitude with me because im like ready to go so he brings my keys back and slams them on table and walks away so then i tell a so called manager he blows the situation totally off so again poor service wont recommend a dog to go here More
Review Aaron Williams, excellent sales man, very respectful, helped me a lot to get the car I wanted, he was very patient, I got to know him a little. Great Aaron Williams, excellent sales man, very respectful, helped me a lot to get the car I wanted, he was very patient, I got to know him a little. Great person More
Service is poor Took my can in for covered repairs picked it up with a new problem. Independent mechanic diagnosed as problem with the repair but world Kia says and Took my can in for covered repairs picked it up with a new problem. Independent mechanic diagnosed as problem with the repair but world Kia says and I quote "it's just a coincidence" and wants 3000 for the repair. why anyone would use them knowing that is beyond me. If you do good luck More
A-a-ron Aaron Williams did an excellent job! He was very patient inviting also got the job done. I would recommend him to everyone. I give him a 10 Aaron Williams did an excellent job! He was very patient inviting also got the job done. I would recommend him to everyone. I give him a 10 More
Wow ! Went for oil change and they washed the car.Forgot to close the windows.Car is soaked. Beware if you choose to go there.This is 2016 vehicle I purchas Went for oil change and they washed the car.Forgot to close the windows.Car is soaked. Beware if you choose to go there.This is 2016 vehicle I purchased 2 months ago More
Got sold a LEMON 3 months ago my wife bought a 2017 kia sportage. 0 miles on it , now 3 months later it completely died and is useless. Only less then 7000 miles a 3 months ago my wife bought a 2017 kia sportage. 0 miles on it , now 3 months later it completely died and is useless. Only less then 7000 miles and needs a new motor for it. Not to mention the computer recall. And her old car a soul. World kia techs didnt even close the hood properly when it was in for service. And my forte. The techs say things are good but when i check them they arent. When she called world kia they were very ignorant to her. And kept hanging up on her. And washed their hands from it now. We both own kia vehicles. This will be our last. Kia wont even provide a loaner car. And they are talking to up to a month to get the car fixed. This is. BS !! Will be contacting the BBB and a lawyer for lemon law. We will never buy kia or any foreign car again. More