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World Kia Joliet

Joliet, IL

4.6
1,001 Reviews

2525 W Jefferson St

Joliet, IL

60435

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Showing 1,001 reviews

January 02, 2017

Vehicle purchase 12/30/16 Great experience with a purchase of a new vehicle for my Dad! The staff was very friendly, accommodating and helpful in finding the right vehicle. T More

by Scottf73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, World Kia Joliet
December 23, 2016

Great time Everything in our experience was smooth and hassle free. Jamie and Aaron took great care of us, and I'm very happy with the car I got! More

by Kt2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Dec 26, 2016 -

World Kia Joliet responded

Thanks for working with Jamie and Aaron while you were here! We appreciate your time and look forward to working with you again in the future. Let us know if you have any questions!

December 17, 2016

Very unsatisfied The customer care isn't really there, I was unsatisfied with their sense of urgency towards customers.... the are horrible at returning calls and I wa More

by Towtruckchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
World Kia Joliet
November 29, 2016

Ask for Soto Today I visit World Kia Joliet where I had an appointment with Soto. He was very friendly and professional. He was able to get me a great deal on my n More

by dlefko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
World Kia Joliet, Luis Soto
Dec 26, 2016 -

World Kia Joliet responded

Thank you for working with Soto while you were here! We appreciate your time and look forward to working with you again in the future. Let us know if you have any questions!

November 20, 2016

Very rude All im going to say is this was the first and last time i will ever go here and i wouldnt recommend any one it was a total waste of time and gas going More

by Brandon Joiner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
World Kia Joliet
Nov 21, 2016 -

World Kia Joliet responded

Hello Brandon, we do not have any record of you having visited our dealership. If you did visit and perhaps it is under another name, please give us a call so that we can address your issue. Otherwise, we have no way to look up your history in our system to see what occurred while you were here. You can reach out to us during business hours anytime.

Nov 21, 2016 -

Brandon Joiner responded

I was there with my wife risha motley

November 17, 2016

Review Aaron Williams, excellent sales man, very respectful, helped me a lot to get the car I wanted, he was very patient, I got to know him a little. Great More

by Arell21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Williams, World Kia Joliet
October 12, 2016

Service is poor Took my can in for covered repairs picked it up with a new problem. Independent mechanic diagnosed as problem with the repair but world Kia says and More

by Lemonade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
World Kia Joliet
Oct 12, 2016 -

World Kia Joliet responded

Hi Jack, thank you for your feedback. After having your vehicle towed here for a control arm recall, we updated all of the other outstanding recalls that were on your vehicle. Additionally, as you told us, your car had not been driven in months so once we started the vehicle you had numerous warning lights on. If you are unhappy with the quote we provided to get your vehicle ready for driving again we are sorry we couldn't assist you.

October 02, 2016

A-a-ron Aaron Williams did an excellent job! He was very patient inviting also got the job done. I would recommend him to everyone. I give him a 10 More

by Brianna N Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yedi Israel
October 01, 2016

Wow ! Went for oil change and they washed the car.Forgot to close the windows.Car is soaked. Beware if you choose to go there.This is 2016 vehicle I purchas More

by Sadcarowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
World Kia Joliet
Nov 21, 2016 -

World Kia Joliet responded

We appreciate your feedback about your experience when you came in for your oil change. The back window was down less than an inch and it appeared from the outside that the window was fully rolled up which dampened the interior just inside the car. We provided you with a full detail and interior cleaning of your vehicle which you accepted, however you also asked that we provide you with a backup camera in addition to your vehicle detail for your inconvenience. We feel that we gave you a fair exchange in having your vehicle completely detailed at no charge to you.

September 28, 2016

Got sold a LEMON 3 months ago my wife bought a 2017 kia sportage. 0 miles on it , now 3 months later it completely died and is useless. Only less then 7000 miles a More

by Metaldrummer1986
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
World Kia Joliet
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