World Kia Joliet

Great Experience I have bought my second car from World Kia and each experience was great. Soto is honest and considerate when he deals with his customers. He works wi I have bought my second car from World Kia and each experience was great. Soto is honest and considerate when he deals with his customers. He works with them and gets them the best deal possible. In the future when I go to look for another car I will definitely go back to World Kia and Soto. More

Great car buying experience World Kia Joliet delivered great service to my fiancé and I today helping us leave with 2 cars. 2017 Kia Forte and 2016 Kia Optima. Exactly what we w World Kia Joliet delivered great service to my fiancé and I today helping us leave with 2 cars. 2017 Kia Forte and 2016 Kia Optima. Exactly what we wanted! Soto the salesman provided great service . He was very helpful and delivered excellent customer service . Thank you Soto as well as the GM Camille who helped us a lot as her and Soto worked as a team to get us what we needed at the best prices. I would definitely recommend them to friends and family! More

I had a very likely time there, customer service was great I I had a great experience at World Kia, great customer service, Mr. Soto was great he worked with me until I was satified,I would come here again. I had a great experience at World Kia, great customer service, Mr. Soto was great he worked with me until I was satified,I would come here again. More

Dealer and service department I just bought a new 2017 turbo Sportage and worked with Eddie Little who did a great job of really explaining features on my new car to me which lead I just bought a new 2017 turbo Sportage and worked with Eddie Little who did a great job of really explaining features on my new car to me which lead me to buy my new Sportage . I had a great experience with Michael who is the service advisor caring for my previous suv a Sorento that requires some servicing as well as recall attention and he made my visit very smooth . Thanks to these great guys and excellent service I am a ?happy driver and happy customer ! 😊 More

The worst buying experience imaginable Do yourself a favor and go elsewhere.. terrible customer service.. 101 point used car inspection must not include checking life on oil or if turn sign Do yourself a favor and go elsewhere.. terrible customer service.. 101 point used car inspection must not include checking life on oil or if turn signals work.. the longest time i have ever had to go throu gettin a car.. uninformed salesman.. simply the worst place period to buy.. waited weeks to get a car they said was available only to find out it wasnt.. but the only way i found out is if i keep calling and git lucky someone felt like talking.. zero call backs.. zero updates.. pathetic! While we were there another couple told us they ended up waiting almost 7 hours to finish the deal.. the worst experience ever. More

Place dont know what there doing This place is bad as it gets. Will never go in world of kia again salesmen/owner/arron were very bad at selling a car besides the car was gone ready b This place is bad as it gets. Will never go in world of kia again salesmen/owner/arron were very bad at selling a car besides the car was gone ready but they said hes driving it as a demo it be back tomorrow and we came back the next day they said car is gone. They love wasting your time and lieing to your face. I rate this the worst car buying experience ever. More

2014 Lexus IS 250 RWD I recently came in to test drive a vechicle and from the very beginning it seemed shady. I initially spoke with Chad who immediately tried to process I recently came in to test drive a vechicle and from the very beginning it seemed shady. I initially spoke with Chad who immediately tried to process my information for a loan including social etc, as soon as I walked into World Kia. This is not an acceptable form of practice, secondly the vechicle was in a collision bought from an auction and then sold in this facury. Chad failed to mention this. I had to demand to be shown the carfax. More

Vehicle purchase 12/30/16 Great experience with a purchase of a new vehicle for my Dad! The staff was very friendly, accommodating and helpful in finding the right vehicle. T Great experience with a purchase of a new vehicle for my Dad! The staff was very friendly, accommodating and helpful in finding the right vehicle. Thank you for the great service! More

Very unsatisfied The customer care isn't really there, I was unsatisfied with their sense of urgency towards customers.... the are horrible at returning calls and I wa The customer care isn't really there, I was unsatisfied with their sense of urgency towards customers.... the are horrible at returning calls and I watched there service department stand around for about 15 to 20 minutes just conversing while there were vehicles that needed tending to. The service rep Mike is awesome and should feel a little embarrassed about his crew of employees. As a customer I would have liked the " we are here for you" feel especially if others and myself are giving you business.... if there was a way to reverse my purchase I would and take my money and time elsewhere. Regardless of whose products your selling stand behind your customers and make them feel like they should spend money with your organization.. More