World Kia Joliet
Joliet, IL
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So my Kia got towed over-week now due to engine problems to a 2019 with 58,054 miles. I had to pay out of pocket for the first rental and I had to keep doing the follow ups regarding the updates . I have fi to a 2019 with 58,054 miles. I had to pay out of pocket for the first rental and I had to keep doing the follow ups regarding the updates . I have five children, so it’s hard out here to continue to pay for a rental and still paying a car note. I was told had to get the kia forte. How do I fit my children with two car seats in this car? If I get pulled over get a ticket who is responsible for paying ?Thus would be called putting children in endangerment . I came on here to start looking at reviews and see that they paid up front for the lady rental when I asked that I was told it will be reimbursed and call corporate, they said it could take up to 4 to 6 weeks. But some dealers have partnerships they run privately. I cannot afford to pay 1700 or more when I have a family and other bill’s monthly. I didn’t ask for this but I see a lot of people having the same issues with Kia. I was really surprised by customer service!!! This has been so stressful on me and my family !!! More
I needed service on my 2015 Kia Optima LX for an engine fail and wrote a message online on a Sunday. SCOTT got back to me right away on Sunday and communicated with their Service team. On the Service team, fail and wrote a message online on a Sunday. SCOTT got back to me right away on Sunday and communicated with their Service team. On the Service team, AKEEM, was awesome! He listened to my concerns, gave me timely updates and arranged a rental for me paid by KIA while my car is being fixed. Great teamwork and very friendly and professional! You made a very difficult situation a lot easier by your patience and prompt attention. Thank you! More
Cortez Courtney was an amazing salesman deal went fast and smooth. Highly recommended to ask for him when you get here. Walk in and naught car in less then 2 hours and smooth. Highly recommended to ask for him when you get here. Walk in and naught car in less then 2 hours More
If you have a 5 credit score, a part time job at McDonald’s making 10k a year and are ok with a 40% interest rate, want to only purchase a base model vehicle of any sort, a horrible dealership exper McDonald’s making 10k a year and are ok with a 40% interest rate, want to only purchase a base model vehicle of any sort, a horrible dealership experience on the s service and parts department side, then boy is this the dealership for you. The parts department will. Or call you if you prepay and order parts when they come in, the service department will run you through the ringer on any customer pay service that you may or may not need, and if you need a warranty issue taken care of, they probably won’t do it unless you wait 3-4 months to get into the service department with an appointment. You need a loaner vehicle?, to bad, they won’t give you one. You want good customer service?, to bad they don’t offer it. Their whole dealership is based off of the “wow” (women of world)Kia experience. That too is nothing but a joke as it’s merely a bunch of Middle Aged women on power trips that have spent way too much time in the tanning bed and drinking pumpkin spice lattes. Am I bitter?, yea a little bit, but this is just my own opinion. Go form your own here at this disposable dealership. More