World Kia Joliet
Joliet, IL
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Cortez Courtney was an amazing salesman deal went fast and smooth. Highly recommended to ask for him when you get here. Walk in and naught car in less then 2 hours and smooth. Highly recommended to ask for him when you get here. Walk in and naught car in less then 2 hours More
If you have a 5 credit score, a part time job at McDonald’s making 10k a year and are ok with a 40% interest rate, want to only purchase a base model vehicle of any sort, a horrible dealership exper McDonald’s making 10k a year and are ok with a 40% interest rate, want to only purchase a base model vehicle of any sort, a horrible dealership experience on the s service and parts department side, then boy is this the dealership for you. The parts department will. Or call you if you prepay and order parts when they come in, the service department will run you through the ringer on any customer pay service that you may or may not need, and if you need a warranty issue taken care of, they probably won’t do it unless you wait 3-4 months to get into the service department with an appointment. You need a loaner vehicle?, to bad, they won’t give you one. You want good customer service?, to bad they don’t offer it. Their whole dealership is based off of the “wow” (women of world)Kia experience. That too is nothing but a joke as it’s merely a bunch of Middle Aged women on power trips that have spent way too much time in the tanning bed and drinking pumpkin spice lattes. Am I bitter?, yea a little bit, but this is just my own opinion. Go form your own here at this disposable dealership. More
Do not utilize this dealership or service department for any needs. They do not stand behind the customer, but rather decide to blame and accuse the customer for service damage to brand new cars. They focus any needs. They do not stand behind the customer, but rather decide to blame and accuse the customer for service damage to brand new cars. They focus more on how they can make money then do the right thing and correct a problem. Also note when they falsely accuse you whatever their claim is will follow you to corporate and beyond. This service center is a scam and the management and under skilled people working there should be ashamed of their business practices. More
Courtney was an excellent sales representative and was reasonable in pricing along with making sure the process went as smooth as possible. Very great dealership reasonable in pricing along with making sure the process went as smooth as possible. Very great dealership More
I came to this dealership looking for a used car, and ended up buying a new Kia Forte. When I arrived at the dealership, Mike Bratlien greeted me and my husband and offered his assistance, providing us ended up buying a new Kia Forte. When I arrived at the dealership, Mike Bratlien greeted me and my husband and offered his assistance, providing us with useful information regarding the used and new cars on the lot. He was helpful and courteous, and I truly appreciated his assistance!! More