World Kia Joliet

EDITEDIT: After I bought the car, I was told that once EDIT EDIT: After I bought the car, I was told that once the deal was finalized, I would be able to get the second key for my BRAND NEW car. I recei EDIT EDIT: After I bought the car, I was told that once the deal was finalized, I would be able to get the second key for my BRAND NEW car. I received my welcome packet from my finance company, and have even already set up autopay. I called the dealership on Thursday of last week and left a message, however no one got back to me. I called again Friday to leave a message however no one got back to me again. I waited again and called this time on Wednesday and left a message with the sales manager. No call back. I leave a message again today, no call back. I leave a message with the finance guy at the dealership, no call back. Every time I call I wait on hold and then get told oh sorry they are with a customer. You are telling me they are with someone every time? They sure didn't have a problem answering customer phone calls when I was there in person....I called again just now and was told "Oh the GM is walking out right now, umm let me get a phone number and name for you so we can resolve this". We will see if they actually do it because right now, I have no faith in this dealership. Stay far away More

Great service great price Hatim is the best at what he do made everything much simpler and he worked with my budget I love my new car !!!!! Top service:) made everything much simpler and he worked with my budget I love my new car !!!!! Top service:) More

Rudy Gonzalez was a very very big help for me and my wife today.he did everything possible to help us..highly recommend going to him..also very knowable well spoken very polite.. today.he did everything possible to help us..highly recommend going to him..also very knowable well spoken very polite.. More

Jason was so helpful he help me get the best car for me and my boyfriend we really enjoy having his time probably have a lil hard time but hey it me being difficult and my boyfriend we really enjoy having his time probably have a lil hard time but hey it me being difficult More

Pierre got me in the car that I wanted. We had to go back in forth to get a good price with Warrenty but we did it. in forth to get a good price with Warrenty but we did it. More

Today was a nice experience I got the best deal an friendly customer service my sales rep was really professional an easy to talk to all an all a very good experience an um really happy with my buy th friendly customer service my sales rep was really professional an easy to talk to all an all a very good experience an um really happy with my buy thanks👍🏾 More

Hatim Wadan was awesome today, I came in for a simple oil and a recall on my 2015 Kia Optima. Today I leave with a brand new 2021 Kia X5 I recommend him if your looking to get a new Car He’s Great. and a recall on my 2015 Kia Optima. Today I leave with a brand new 2021 Kia X5 I recommend him if your looking to get a new Car He’s Great. More

Everything was very good at the dealership my dealer Rudy Gonzalez was the best dealer I ever dealt with in my life I really appreciate him he made my life so much better thank you so much World Kia Gonzalez was the best dealer I ever dealt with in my life I really appreciate him he made my life so much better thank you so much World Kia More

I have tried 3 times to get ahold of someone in their financing department and no call back. They were supposed to pay off my loan and I am getting calls from my bank. Wont go here again. They wanted gre financing department and no call back. They were supposed to pay off my loan and I am getting calls from my bank. Wont go here again. They wanted great reviews when I bought my car. They don't realize I can leave a bad review at any time. More

The customer service was good, he was knowledgeable about the vehicles. Made the transaction smooth, it was very nice working with Jerry to find the right vehicle for me. the vehicles. Made the transaction smooth, it was very nice working with Jerry to find the right vehicle for me. More