World Kia Joliet

I have purchased 4 cars from this dealership over the course of ten years. They are always friendly, honest and efficient. Christian was our salesperson today and he was THE BEST!!!! course of ten years. They are always friendly, honest and efficient. Christian was our salesperson today and he was THE BEST!!!! More

My name is Sharon and I not please with my service at all. I went to this dealership for the 1st and received scratches on my van while being serviced and requested the camera be check over 4 times. I ne all. I went to this dealership for the 1st and received scratches on my van while being serviced and requested the camera be check over 4 times. I never received any information or a response to my request. I believe I must contact the insurance company to get a result. I also paid for a review on a leak that I was experiencing last week, I was overcharged requested the adjustment immediately and now everything that I paid for which is over $800.00 I still have the leak in the same area. I am trusting nothing right now. I have to take my vehicle back Friday morning 12/15/23. I should not be charged for anything. I paid for all of this and some. My driveway continues to be damaged, I have to take time to drive back to the dealership and adjust my life to have these corrections made because my grandkids and I are not safe right now. I am truly upset. More

Daniel had good patience, great job. Very personable.. Pleasurable experience and very informative...The Go to Guy..Definitely cool people.. Very personable.. Pleasurable experience and very informative...The Go to Guy..Definitely cool people.. More

Mike made miracles happened today and ensured that I was able to drive out in a brand new car, thank you so much Mike and World Kia! able to drive out in a brand new car, thank you so much Mike and World Kia! More

Carlos is a family friend that helped out with my purchase of a 2023 KIA Sportage! If you are ever in the market come see him! purchase of a 2023 KIA Sportage! If you are ever in the market come see him! More

I needed service on my 2015 Kia Optima LX for an engine fail and wrote a message online on a Sunday. SCOTT got back to me right away on Sunday and communicated with their Service team. On the Service team, fail and wrote a message online on a Sunday. SCOTT got back to me right away on Sunday and communicated with their Service team. On the Service team, AKEEM, was awesome! He listened to my concerns, gave me timely updates and arranged a rental for me paid by KIA while my car is being fixed. Great teamwork and very friendly and professional! You made a very difficult situation a lot easier by your patience and prompt attention. Thank you! More

I’m grateful for Mike at world Kia for getting in a great vehicle he is really a blessing vehicle he is really a blessing More

So my Kia got towed over-week now due to engine problems to a 2019 with 58,054 miles. I had to pay out of pocket for the first rental and I had to keep doing the follow ups regarding the updates . I have fi to a 2019 with 58,054 miles. I had to pay out of pocket for the first rental and I had to keep doing the follow ups regarding the updates . I have five children, so it’s hard out here to continue to pay for a rental and still paying a car note. I was told had to get the kia forte. How do I fit my children with two car seats in this car? If I get pulled over get a ticket who is responsible for paying ?Thus would be called putting children in endangerment . I came on here to start looking at reviews and see that they paid up front for the lady rental when I asked that I was told it will be reimbursed and call corporate, they said it could take up to 4 to 6 weeks. But some dealers have partnerships they run privately. I cannot afford to pay 1700 or more when I have a family and other bill’s monthly. I didn’t ask for this but I see a lot of people having the same issues with Kia. I was really surprised by customer service!!! This has been so stressful on me and my family !!! More

carlos and rosa and rudy helped us get a great deal on our new kia sportage our new kia sportage More