World Kia Joliet

Please Read this it's very important. .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two m .. I use to be a faithful customer to world kia to service my kia, one day they told me you need a new Engine, they kept the car for more than two months, after I took the car it wasn't running as it should, I completed and took it to service department again and each time they tells me something new, and still not running as it should be, I took it to get a second opinion and I'm told it was a rebuilt Engine even though my car is still under warranty, I got thrre to complaint but on the way I thought of something else is to trade it to a new car , I did but they pressure me to buy a mechanic warranty, the next day I filled a form for the cancellations, I emailed it 5 times with no response I called them and they said it went automatically to kia finance and it take time to be canceled, now 5 weeks later I called kia Finance in California headquarters of Kia manufacturer and finance, I'm told they have nothing to do with it, it's between you and world kia, Today I called kia management and I explained what kia finance told me , she said you have to read the contract and the cancellations form and it will take them 12 to 16 weeks to get a reply. I'll wait and if none happened I will take it to the next step which take them to court. This Dealer it's something else, please go all over the dealerships before you come to world kia. Don't buy or take you car to service there. Good luck More

They must pay for good reviews because this dealership is like a zoo. That’s because they’re all snakes. Hatim acts nice, but plays dumb. I gave him a $1,500 deposit on a 2021 Nissan Rogue. Regularly checked like a zoo. That’s because they’re all snakes. Hatim acts nice, but plays dumb. I gave him a $1,500 deposit on a 2021 Nissan Rogue. Regularly checked in. Everything was fine. Go to get the car. Tells me he will be two minutes. Forty-five minutes later. Tells me the car isn’t there. Couldn’t offer up a decent explanation. The manager “Mo” was so rude about it. They sold the car despite my deposit holding it. They knew it was sold and didn’t care about my time or money. No quipped right away that he wants to show me a Jeep Cherokee. No wonder they didn’t tell me in advance the car was sold to another buyer. They still want my sale at all cost. I went to Thomas Nissan in Joliet and got a car in less than two hours. It was a Murano. Nicer than the Rogue I looked at with Hatim. AND, my monthly payment is $250 less than what World Kia quoted me. Mo and Hatim are the snakiest sales people EVER. More

I had an exceptional time and experience Mike was an excellent host made me feel like I was apart of something outside of the dealership I’m grateful to have had him help me achieve my endeavors the who excellent host made me feel like I was apart of something outside of the dealership I’m grateful to have had him help me achieve my endeavors the whole Kia world was exceptional all the staff included. Thanks I will highly recommend to my family and friends More

Rudy and Edward did an amazing job getting me my new vehicle! Will definitely come back again next time. vehicle! Will definitely come back again next time. More

Paul and Pete did a great job getting me into the exact color Sorento I was looking for at a great deal color Sorento I was looking for at a great deal More

I went to kia joliet today and wasn't expecting to walk out with a new kia carnival I explained to Patrick my sales associate it was really important to have enough space for my handicap son and he made it out with a new kia carnival I explained to Patrick my sales associate it was really important to have enough space for my handicap son and he made it happen I'm very happy and grateful this is my third vehicle with kia and I'm very pleased Patrick's Customer service was great More

I have purchased 4 cars from this dealership over the course of ten years. They are always friendly, honest and efficient. Christian was our salesperson today and he was THE BEST!!!! course of ten years. They are always friendly, honest and efficient. Christian was our salesperson today and he was THE BEST!!!! More

My name is Sharon and I not please with my service at all. I went to this dealership for the 1st and received scratches on my van while being serviced and requested the camera be check over 4 times. I ne all. I went to this dealership for the 1st and received scratches on my van while being serviced and requested the camera be check over 4 times. I never received any information or a response to my request. I believe I must contact the insurance company to get a result. I also paid for a review on a leak that I was experiencing last week, I was overcharged requested the adjustment immediately and now everything that I paid for which is over $800.00 I still have the leak in the same area. I am trusting nothing right now. I have to take my vehicle back Friday morning 12/15/23. I should not be charged for anything. I paid for all of this and some. My driveway continues to be damaged, I have to take time to drive back to the dealership and adjust my life to have these corrections made because my grandkids and I are not safe right now. I am truly upset. More

Daniel had good patience, great job. Very personable.. Pleasurable experience and very informative...The Go to Guy..Definitely cool people.. Very personable.. Pleasurable experience and very informative...The Go to Guy..Definitely cool people.. More