World Kia Joliet
Joliet, IL
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
My 2020 Kia Soul is currently at the Joliet World Kia service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the followin service department due to a breakdown on the expressway last Saturday, March 9th. Despite being under warranty, I received no updates by the following Monday. Concerned, I called on Tuesday, March 12th, only to discover that my car's transmission had failed and requires replacement. However, I was denied a rental as another department needed to confirm the warranty coverage. Since then, despite multiple calls, I've received no further updates. Each time I call, I'm given the same information about the transmission needing replacement and the rental pending confirmation. On Thursday, March 14th, frustrated by the lack of progress, I requested to speak directly with the service department. Unfortunately, the person who answered seemed distracted and disinterested, even laughing when I inquired about my options. This treatment is completely unacceptable given the seriousness of my situation. My car broke down on a busy expressway, leaving me unable to work for a week. As of March 15th, I still haven't received any new updates or been provided with a rental, despite the clear terms of my warranty. This situation is deeply frustrating and I expect prompt resolution from World Kia of Joliet. More
Jerry was very nice and helpful and funny at the same time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. time, he helped me get a brand new car and kept me at my budget price. If your ever in the market for a vehicle to World Kia and go see Jerry. More
MISLEADING DISHONEST DISRESPECTFUL TEAM HERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. I REGRET WASTING MY VALUABLE TIME GOING TODAY ON FEBRUARY 23, 2024 TO A DECEPTIVE DEALERSHIP THAT INFORMED ME I HAVE A APPROVAL BEFORE COMING THERE. FALSELY INFORMING BUYERS IS ILLEGAL. THE SALES FOOLISH G GUY TREY HAD THE UNPROFESSIONAL ABRUPTED AUDACITY TO TELL ME IN A NASTY WAY I DON'T QUALIFY AND HE WAS STUPID ENOUGH TO CALL ME A HORRIBLE NAME BY THE MAIN DESK. THIS PLACE WILL MIS-INFORM YOU AND TELL YOU YOU ENTER SOMETHING ONLINE WHICH YOU DIDN'T. THE TOTAL DISREGARD OF A POTENTIAL CUSTOMER TIME IS UNCONSCIONABLE AND THE ARROGANCE AS IF ITS NORMAL THERE AND TO SAY...OH WELL YOUR DENIED WITH NO APOLOGY SHOWS HOW POORLY WORLD KIA OPERATES DAILY. More