World Kia Joliet
Joliet, IL
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Janaya was great to work with. The service here was very welcoming. Everyone made us feel like a part of the Kia family! I would highly recommend coming here to buy a new or used vehicle. welcoming. Everyone made us feel like a part of the Kia family! I would highly recommend coming here to buy a new or used vehicle. More
Jason was an awesome person to deal with! We got the car we wanted at the price we wanted! I would recommend to friends, family, anyone! So excited to have a new kia! we wanted at the price we wanted! I would recommend to friends, family, anyone! So excited to have a new kia! More
Janaya was amazing helping me from beginning to end purchasing my new Kia Carnival. Very friendly and a pleasure to work with. Daniel was very helpful as well. Thank you both! purchasing my new Kia Carnival. Very friendly and a pleasure to work with. Daniel was very helpful as well. Thank you both! More
I would have given a positive rating to this transaction but the following experience made it sour. I sold my Acura RDX to the dealership (which had a $1,100 loan on it) and was told (after I signed the but the following experience made it sour. I sold my Acura RDX to the dealership (which had a $1,100 loan on it) and was told (after I signed the paperwork) that I'll receive my check within a week, even though this timeline was never specified when the used car manager - Brandon - initially came out to see the car. As of today, it has been two and a half weeks and even my loan with Acura wasn't paid off until today. I've been in touch with the used car manager - Brandon - for about a week now and he told me the last two times we talked that I should receive the check within 2-3 days. I tried contacting the dealership this morning and was involuntarily transferred to Brandon. When Brandon picked up the phone, he first yelled at me for "validating" his association with the dealership. When I politely contradicted his thought and clarified that I'm calling to inquired about my check, Brandon became furious and literally shouted on me. Though Brandon immediately followed-up afterwards and promised to overnight my check to me, being yelled at for no reason (apparently for asking for my own money) is extremely uncourteous and unprofessional. I would have either sold and/or bought a car from the dealership in the upcoming months (was already thinking about selling my second car and getting a Kia Stinger in a month;) never again from this dealership!!! More
Terrible experience!!! I would give 0 stars if i could. I was lied to about being preapproved for a $24,000 loan, I didn’t even talk to the salesperson “Tiffany” that I set up an appointment with, and I was was lied to about being preapproved for a $24,000 loan, I didn’t even talk to the salesperson “Tiffany” that I set up an appointment with, and I was “sold” a car that absolutely didn’t meet the requirements necessary for my 4 small children to fit. I still haven’t even received the car after giving a down payment although i was “approved for $0 down” and since trying to get a refund nobody is available. I wouldn’t recommend this place to anybody!!! More
Heres an honest review, I took the bait and came in to 'get a lower APR' on my previous purchase from this dealer. Wasnt expecting much and frankly wasnt shocked to find that a dpayment was requested if 'get a lower APR' on my previous purchase from this dealer. Wasnt expecting much and frankly wasnt shocked to find that a dpayment was requested if I were to refinance. But to my shock, I got a 2021 upgrade for no dpayment. I was very patiently, competently and confidently guided through it all by Sara Hughes. Big ups to Sarah and Camille for handling this so smoothly. I'm not a fan of the car buying experience but have been 2 for 2 in good vibes from World Kia Joliet. More