World Kia Joliet

Daniel was awesome. He made us feel comfortable. Did everything he said . A man of his word. Keep up the good work. And I will tell all my friends about Ki a Of Joliet everything he said . A man of his word. Keep up the good work. And I will tell all my friends about Ki a Of Joliet More

Paul is the man! Great service and very professional. Joe in finance is great as well. This issue I have wasn't in the original purchase of the vehicle it was the Monday after that left a sour taste. So I pu in finance is great as well. This issue I have wasn't in the original purchase of the vehicle it was the Monday after that left a sour taste. So I put too much down on a vehicle and was told they would cut me a check for the overpayment the following Monday at 9am. 945am Monday morning no call, I call them and was told the manager would be in at noon to call then. So noon I call she will be in at 1pm, call back then please. 1pm I call and Diane says my check will be ready for pick up at the cashier. And my wife could pick it up. So my wife gets there at 345 pm and wasn't greeted friendly ot treated nicely by almost any staff member she spoke with. Was told the cashier didn't have a check for us to see the front desk. The front desk told her to see the cashier. The finally Diane days they didn't have vital paperwork and couldn't release the check. Paperwork that the loan couldn't even be processed without and that they did in fact have. I called in 4 times in that 1 hour long fiasco and was hung up on 3 of the 4 times. Then they called my salesman Paul on hi vacation to verify that I did indeed give all the needed info. Finally they released the check to my wife without a single apology for the mix up or a thanks for buying a new $30,000 car. Just a "here's your check" and they walked away. Was not in my opinion how you should treat any customer and I don't see how I could recommend buying a vehicle from any dealer if this is how the "service" is handled. More

My experience in world Kia Joliet was extraordinary the customer service just magnificent. They have gone out of their way to get me in a vehicle I wanted. Thank you world Kia a special thanks to Sarah Hug customer service just magnificent. They have gone out of their way to get me in a vehicle I wanted. Thank you world Kia a special thanks to Sarah Hughes. More

Tra was my salesman. He was very knowledgeable and respectful. He explained the features on the 2021 Sorento very good. He was very helpful at World KIA. respectful. He explained the features on the 2021 Sorento very good. He was very helpful at World KIA. More

El vendedor José en esta localidad fue muy amable e hiso lo imposible para que yo pudiera salir manejando hoy mismo gracias a José Moreno lo imposible para que yo pudiera salir manejando hoy mismo gracias a José Moreno More

Really nice, informative sale reps. Paul assisted me right away, showed me two options and was quick with the process for my new 2021. Thank you! right away, showed me two options and was quick with the process for my new 2021. Thank you! More

Jason got me in the SUV I wanted. It was a process over a couple of days but he was patient and kind. So excited. a couple of days but he was patient and kind. So excited. More

hatim was amazing i came in wanting a cheap payment and he did me even one better with a beautiful car and beautiful payment couldnt be happier he did me even one better with a beautiful car and beautiful payment couldnt be happier More

Excellent service from Daniel Smith. Daniel went and beyond to make sure we were satisfied with making a purchase of our new Kia, he was professional! beyond to make sure we were satisfied with making a purchase of our new Kia, he was professional! More

Jason was amazing got me in car I wanted everything went flawlessly would recommend to my family and friends he was very professional and very knowledgeable flawlessly would recommend to my family and friends he was very professional and very knowledgeable More