World Kia Joliet

I am very disappointed in world kia of Joliet. I’ve been a customer there before it was even world kia. Anyways it’s very disorganized there. I mean for crying out loud they have you make an appointment and a customer there before it was even world kia. Anyways it’s very disorganized there. I mean for crying out loud they have you make an appointment and half the time you go in there you’re sitting there twirling your thumbs waiting for someone, first issue I have there. Second issue is the greediness! We were looking at getting a k5 looked around and they had a used one. So I inquired on it and told Shae when I would come in, I spoke to her and said I can come this day which was the same day I spoke to her had a appointment all set up to see this used k5 and someone else called me to confirm the time and vehicle. Absolutely we’ll see you soon, we get there sat there for about 15 minutes and was helped by another gentleman which is fine but why schedule an appointment with me and not be available when I get there, whatever. Anyways I told the gentleman what we were here for and he’s like ok let me see where the keys were, perfect! Comes back a few minutes later and says we’ll we don’t have that vehicle here, excuse me? I just drove from Seneca over here for this vehicle. He proceeds to tell me the owner has this vehicle for some reason. So why again schedule me to see this vehicle then. Annoyed! The gentleman said he had a EX do you want to see it, sure ok. Very nice car might I add! So I said this is nice, but what is the markup. We’ll I don’t know but I’ll ask. Comes back with a $6,000! Yes 6 grand mark up on a k5 hahah I laughed and said seriously. He said yea and they won’t negotiate it. I said ok I’ll pass. He’s like well what are you thinking? I said you told me they won’t negotiate it I said I won’t pay more than $2k over even that is ridiculous! Then the manager comes by to one low ball me on my trade but then said he’ll match my other offer but wants $6k over msrp and wants to give me the go around, yeah not working on me buddy. I am not a dummy! So needless to say the greediness is through the roof at world kia! But say this! Thank you for the recommendation on the EX because of your greediness and being disorganized you have lost a forever customer and I will never step foot into this dealership and I have now on found a new dealership that appreciates my business and will treat me right! So not even 24 hours later I have FOUND AND BOUGHT my new 2022 k5 ex with premium package with a few extra perks for $5000 less than your ridiculous price. So thank you for that. Oh and just so future customers know, these 4 and 5 star reviews are rigged. They bribe you with a gift card to leave a positive review and don’t tell you that it will be a lousy $5 gift card, couldn’t even gift you a $25 gas card or something. More

Jose torris highly recommend, ask about him. Very helpful, and communicative. Thank you for helping us get my first car helpful, and communicative. Thank you for helping us get my first car More

carlos pulled up the perfect vehicle! A 2022 KIA sportage! He made everything easy and enjoyable! sportage! He made everything easy and enjoyable! More

I’m very happy I came to World Kia Joliet for my car purchase!!! Definitely go to World Kia Joliet!!! They will work very hard to get you the car you need and want. purchase!!! Definitely go to World Kia Joliet!!! They will work very hard to get you the car you need and want. More

Purchased 2 vehicles from World Kia, once with Jerry and on Dec. 1 with Hatim. Very knowledgeable friendly. Felt very welcome. Got a good deal both times. Very Important. Just make sure you read and unders on Dec. 1 with Hatim. Very knowledgeable friendly. Felt very welcome. Got a good deal both times. Very Important. Just make sure you read and understand everything you are getting before you sign! There were costs added to the contract that were not explained to us. But we neglected to check the contract before signing. We love our KIA Nightfall Edition! A little concerned about most staff not wearing masks though.. More

Rudy was awesome straight forward no hassle im very happy with the staff here at world Kia with the staff here at world Kia More

Came her unsure and they greeted me with kindness and attention they took care of me attention they took care of me More

Kia World was an easygoing experience thanks to José Torres. Everything was explained simply and to the point. I walked out with a new car and a great deal! Torres. Everything was explained simply and to the point. I walked out with a new car and a great deal! More

Today was a very smooth and fast experience with Ray image got me into a brand new 2022 Rio thank you guys so much! image got me into a brand new 2022 Rio thank you guys so much! More

Sarah and Nicole were very friendly and knowledgeable. I would highly recommend them to everyone. would highly recommend them to everyone. More