World Kia Joliet

Sarah is awesome she explained everything very well and listened to my concerns. This is the 3 time Iam buying a Kia Soul here. This experience was soooo much better than last time She did what we wanted listened to my concerns. This is the 3 time Iam buying a Kia Soul here. This experience was soooo much better than last time She did what we wanted Thanks Sarah More

Great service no issues and I was helped and accounted for by ray and was shown everything appropriately for by ray and was shown everything appropriately More

Jose Torres is a very respectful sale person and was very good w his job. good w his job. More

I was assisted by Ronald Johnson at Kia Joliet he was clear on the terms of the car and he did not try and up-sale me. Up front and honesty is what I have come to Expect since this is my third car I have clear on the terms of the car and he did not try and up-sale me. Up front and honesty is what I have come to Expect since this is my third car I have bought through him at Kia. More

We came in and was greeted instantly with a warm smile and hospitality and got a beautiful forte thank you Jerry ! and hospitality and got a beautiful forte thank you Jerry ! More

Rudy was absolutely amazing help get a super low interest rate on a brand new car. rate on a brand new car. More

Tree was a huge help! And the trainee seemed to be picking up extremely quickly! Love the staff here picking up extremely quickly! Love the staff here More

I came in and was greeted instantly and got a beautiful forte thank you guys ! forte thank you guys ! More

I recently bought a vehicle from this dealership. I told the salesperson from the start that I did NOT want an extended warranty. When I got into finance I told Joe (finance) no extended warranty and yes to the salesperson from the start that I did NOT want an extended warranty. When I got into finance I told Joe (finance) no extended warranty and yes to gap insurance since they are charging over msrp. He said gap is in there. He snuck the “The Mechanic” paperwork in with the rest of the paperwork and didn’t have me sign it, I’m sure because he knew I would question it. Then added the warranty plus oil changes for life to the bill of sale. So I was got charged and added into my loan $3,150 that I did not approve. A couple days later when I caught it I question the salesperson and she told me that Joe told her the extended warranty was mandatory. I then contacted a different Kia dealership and spoke to their finance manager and he told me extended warranties can NOT be mandatory. I called the warranty 800 number and got an automated response that I have to go to the selling dealership to cancel the warranty. Which I did, and dealt with a newer finance employee who took down my information. I also got Camille’s business card (GM). I sent her 2 emails and called 4 times and left my message and number with the receptionist each time. I have never received an email response or a call back. I’ve never seen a GM that is so unprofessional. BUYER BEWARE!!!! After these issues are resolved and refunded I WILL NEVER DO BUSINESS with the crooks ever again!!!! More

Jose was very helpful and got us exactly where we need to be financially. Very happy with our experience be financially. Very happy with our experience More