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World Kia Joliet
Joliet, IL
1,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,012 reviews
June 01, 2022
So i usually have VERY godo service for myself at world Kia in Joliet. But I will no longer recommend or go there. I dropped my car off for an oil change at my appointment time 4pm, and I got a call at 5:4 Kia in Joliet. But I will no longer recommend or go there. I dropped my car off for an oil change at my appointment time 4pm, and I got a call at 5:41pm that it was ready, the service department closes at 6 so they said they left the keys at the cashiers which is a normal thing. Well I get there the cashier doesn’t have my keys nor the paperwork even though it was free. They won’t release MY car to me because someone failed to fill out the invoice. They told me I’d need to get a ride back tomorrow at 7am to pick it up. So 10/10 don’t recommend no longer . More
by tamivilla12
Employees Worked With
Camille , Camille Wright
May 23, 2022
Loved my experience here at world Kia! The atmosphere was amazing!! Kelly did an outstanding job and was so helpful! Looking forward to doing more business with her and world kia!! Thanks The atmosphere was amazing!! Kelly did an outstanding job and was so helpful! Looking forward to doing more business with her and world kia!! Thanks for everything Kelly!! More
by amandaaffrunti6767
Employees Worked With
Kelly Miller
May 20, 2022
This dealership is the worse Been I've been trying to get My gap refund process started since 5/5/2022 only to end up being ignored (as far as returned phone calls text messages i.e...are concerned)and g get My gap refund process started since 5/5/2022 only to end up being ignored (as far as returned phone calls text messages i.e...are concerned)and given incorrect information regarding My refund if your considering buying a car from World Kia Joliet DONT!!! The dealership would not divulge the company name for My Refund it was like pulling teeth to finally get that information and once I attained it I was told no refund was initiated and that my information was deleted, and previously I was given the spiel that the refund process had begun and to allow 6 to 10 weeks turnaround which is utterly ridiculous to Me. And if I hadn't called the Entity that held My Gap insurance I would've been waiting until the cows came home for a refund. So if I can spare anyone else the frustration I had to endure while Dealing with World Kia Joliet regarding My Gap refund request I hope this review can help anyone to go some where else for a New Vehicle go anywhere Except World Kia Joliet. And by the way thanks Gianna & Robert for rendering the worlds worst customer Service... Signed A Customer that got the run around Royalty. More
by arrferriagoodwin
Employees Worked With
Gianna & Robert
May 18, 2022
Everyone was nice and friendly and very helpful My sales person was very nice and knowledgeable of my vehicle I really appreciate the service and the deal's I received no pressure was put on me at all and I person was very nice and knowledgeable of my vehicle I really appreciate the service and the deal's I received no pressure was put on me at all and I appreciate it More
by Leowilliamsfamily
Employees Worked With
Sarah Hughes
May 16, 2022
Came into this dealership after visiting two other dealerships. The place was crowded. After a 37 minute wait, I approached the sales manager and the first available Sales Rep (Danny) came through. Da dealerships. The place was crowded. After a 37 minute wait, I approached the sales manager and the first available Sales Rep (Danny) came through. Danny was kind, patient, listened to my request and advocated for me. They offered me more than others for my trade-in. Thank you World Kia! Your staff rock! More
by shannonj1986
Employees Worked With
Daniel Smith
May 15, 2022
If and when you are looking for your next vehicle please do yourself a favor… see Kelly at World Kia. She is top notch. She is very knowledgeable with the vehicle’s features and performance. Kelly paid atte do yourself a favor… see Kelly at World Kia. She is top notch. She is very knowledgeable with the vehicle’s features and performance. Kelly paid attention to detail and delivered what I asked for. She and the staff at World Kia have earned themselves a customer for life. Thank you all! More
by Lind4
Employees Worked With
Kelly Miller
