World Kia Joliet

KIA in Joliet has been very helpful and patient with us in the car shopping process. Daniel, our sales person was very helpful and nice, gave us helpful information. in the car shopping process. Daniel, our sales person was very helpful and nice, gave us helpful information. More

My experience was a great one. Got the SUV I WANTED! Daniel Smith my Salesman worked with me till the sale was final! I left very Satisfied! I will always get my cars from WORJD KI Got the SUV I WANTED! Daniel Smith my Salesman worked with me till the sale was final! I left very Satisfied! I will always get my cars from WORJD KIA OF JOLIET!! More

My boyfriend and I went to get 1 car and ended up leaving with 2 cars. Ever since then they have called everyday saying they are missing information, as well as they completely have my information in under t with 2 cars. Ever since then they have called everyday saying they are missing information, as well as they completely have my information in under the wrong car. My mother (who did not co-sign) is apparently under my car that I just went to go get and I am under her 2016 Kia optima. They threatening to drop my contract because in their system it is all messed up and they didn’t have my driver’s license. (They sold me the car without my drivers licenses) I signed papers for my 2023 Kia Seltos and my co-signer(which is my boyfriend) also signed. So how is everything messed up? Im getting calls to trade in my vehicle when I haven’t made a payment. Then the bank calls and tells me that my monthly payment is completely different then what Kia told me it would be. My boyfriend tells me that so and so texted him and told him that my contract was being dropped but nothing was communicated to me which is funny because my name is on the vehicle. They are very unprofessional and have no communication between eachother! Not to mention my boyfriends credit dropped tremendously because they did not close the contract for his last car so it’s showing that he is missing payments (that he traded in). Get it together Kia seriously! More

The costumer service here is amazing I would definitely refer my family and fiends to this dealer 10/10 experience refer my family and fiends to this dealer 10/10 experience More

Paul was directed and helpful in helping us get our New Seltos! The easiest car buying experience ever! Seltos! The easiest car buying experience ever! More

I bought my 2018 Kia Optima at this dealership in 2018 when my Kia Forte at the time had an engine issue that required a new engine. I traded that one in and got the Optima. Unfortunately here I am 4 yea when my Kia Forte at the time had an engine issue that required a new engine. I traded that one in and got the Optima. Unfortunately here I am 4 years later with an Optima that has an engine problem. A problem Kia is well aware of, but apparently not willing to rectify. The car is burning 3+ quarts of oil every 2000 or so miles. It also has a light engine ticking noise. I have gone through multiple oil consumption tests and they have confirmed an engine issue, but Kia has said an engine is not covered at this time because I am at 114,000 miles. So they basically said I need a new engine and I would have to pay for it if I wanted to get it now or I have to wait until an actual problem (heaven forbid an accident) happens to have the extended engine coverage kick in. I know all of this is not on the dealership, but the lies when purchasing the vehicle (lifetime oil changes purchased in order to cover engine issues that now DON'T cover the engine issues) on top of the complete runaround of working through the oil consumption test only to find out the results don't help me get my engine fixed/replaced in any way have made this quite a miserable experience. I won't be buying a Kia again again and I really pray others (I already know there are a lot) don't have to deal with this in the future. I can't say I have been more disappointed in any other consumer process I have gone through in the past. This is at the very top of the list. Kia has lost a longtime customer (3 cars). More

Paul L. Did a great job! He was patient and nice! Made the process easy! Did a great job! He was patient and nice! Made the process easy! More

World KIA Joliet took care of me an helped me with my purchase of a 2021 KIA Seltos purchase of a 2021 KIA Seltos More

Very good service very friendly 3rd car bought from world Kia my salesman Rudy was great Kia my salesman Rudy was great More

Always a pleasure working with World Kia, Josh Falcone( sales mgr.), Camille Wright(GM) and Paul Loeffel(sales) are nothing but wonderful, the entire staff including service are always professional, polit sales mgr.), Camille Wright(GM) and Paul Loeffel(sales) are nothing but wonderful, the entire staff including service are always professional, polite and courteous More