World Kia Joliet

Went there after they contacted me, they told me I was approved for a certain monthly. Then when I told them I wanted to stay below that they showed me something 400$ out of my price range and said that’s approved for a certain monthly. Then when I told them I wanted to stay below that they showed me something 400$ out of my price range and said that’s all they had for me. Once I signed EVERYTHING they told me my paperwork wasn’t legit and I’d have to wait 2 days to receive my car. When I said I just wanted a refund they told me they couldn’t write me a check because it was after 5PM and that I could come back tomorrow. Even though I gave them cash they still would not give me my money back. 2 days later I’ve been calling and trying to get my vehicle or my money but it’s always something, they don’t have the correct check stubs, the finance company needs the title application, then they wouldn’t send it. Then once I complained to them they called me a child who has never purchased a vehicle when this is the 4th time in my 21 years and I’ve never been treated like this. More

I had Rudy as my salesman and he was amazing, worked with us on a lot and was very helpful. us on a lot and was very helpful. More

Very satisfied with my purchase, Rudy took care me and he was very friendly. I would recommend him to anyone was very friendly. I would recommend him to anyone More

Very good customer service . He is very nice and gets stuff done . I prefer you to come to him when u come in Kia Joliet . He will make anything possible for you to purchase the He is very nice and gets stuff done . I prefer you to come to him when u come in Kia Joliet . He will make anything possible for you to purchase the car you want . 5 star recommended More

Rudy has been very honest and kind. Has been a very pleasant experience. Thank you . Has been a very pleasant experience. Thank you . More

Very happy with the way everything worked out. Ruby did a great job. Very professional Ruby did a great job. Very professional More

Our salesman was Rudy. Kept us informed about what was going on. He was knowledgeable about the vehicle we were interested in. Showed us all the components & how to use the Kept us informed about what was going on. He was knowledgeable about the vehicle we were interested in. Showed us all the components & how to use them or operate them. No pressure. Would recommend him. I just wish everything was in a more private setting, instead out in the open where anyone could hear. The finance dept was a nightmare!!! High pressure which upset me. More

I am very satisfied with the outstanding customer service provided by Mike Bratlien. He took time to fully understand my expectations and was customer focused throughout the sales process. provided by Mike Bratlien. He took time to fully understand my expectations and was customer focused throughout the sales process. More

Best dealer ship I’ve been to my whole life really good people and I would recommend more people to come these are the people who take there time and go thru everything love them so much god bless them all people and I would recommend more people to come these are the people who take there time and go thru everything love them so much god bless them all More

I bought a car from them a couple of months ago. It had a little scratch or chip in the windshield. They told me they would replace it. It has been a few months now I’ve made numerous phone calls. N It had a little scratch or chip in the windshield. They told me they would replace it. It has been a few months now I’ve made numerous phone calls. No one knows what they’re doing. Nobody has called me back and I still have a cracked windshield More