World Kia Joliet
Joliet, IL
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Mike was very helpful and I would truly recommend him. We came here not planning on buying a new car, But we did and if it wasn’t for Mike we probably would have not. Just want to say thank you Mike We came here not planning on buying a new car, But we did and if it wasn’t for Mike we probably would have not. Just want to say thank you Mike More
Well what can I say they gave us a base model for the price of a more luxurious one and the way they do business is despicable the guy was nice but like every con you win em with smiles I would not recom price of a more luxurious one and the way they do business is despicable the guy was nice but like every con you win em with smiles I would not recommend people go here based on all the people I know that came here and got ripped off More
Very professional and speedy car buying experience. This was my son first purchase and . Our salesman Kyle J. was knowledgeable, understanding, and friendly … he really catered to our needs. 10/10 This was my son first purchase and . Our salesman Kyle J. was knowledgeable, understanding, and friendly … he really catered to our needs. 10/10 More
Had an amazing experience with World Kia Joliet and The sales team. Salesman was a young man named Diego who made sure I got into a quality vehicle that I was more than happy with. Great customer service sales team. Salesman was a young man named Diego who made sure I got into a quality vehicle that I was more than happy with. Great customer service made me feel welcomed and he stayed with me through the entire process. Definitely would recommend, if in need of a vehicle go to World Kia in Joliet ask for Diego and trust you won’t be disappointed. More
I recently had a disappointing experience at this dealership regarding service for my vehicle, specifically addressing a front-end shaking issue. I scheduled an appointment for October 2 and dropped dealership regarding service for my vehicle, specifically addressing a front-end shaking issue. I scheduled an appointment for October 2 and dropped off my car the night before. During our phone conversation on October 3, I learned the initial diagnostic fee was $200, but there was no mention of a $139 package that included an oil change, tire rotation, and multi-point inspection until I brought it up. Kameron, the associate I spoke with, seemed unaware of this package.After opting for the package deal, I received a call stating that no issues were found beneath the vehicle. However, Kameron recommended purchasing three new tires due to uneven tread wear, which he claimed could be contributing to the shaking. He suggested an alignment once the new tires were installed, but I hesitated to buy tires from the dealership given my concerns.When I picked up my vehicle around 2 PM on October 3, Kameron and I reviewed the work done, which included the oil change, inspection, and tire rotation. I paid the $134 fee, but a few hours later, I felt compelled to check the tire rotation, only to discover that it had not been completed. I have documentation for two recently replaced tires that confirmed their positions, contradicting the claim that a rotation was performed.On October 4, I reached out to Kevin to discuss this, and he mentioned he would check the service footage but has yet to follow up. I also recorded our conversation for reference.Given the lack of communication and discrepancies in the service performed, I am left feeling distrustful of the work done on my vehicle. I recommend potential customers document their vehicles thoroughly and communicate clearly with service personnel before proceeding with any service. More
Im an out of town buyer in Ohio and I had the WORST EXPERIENCE with this dealer! Was supposed to work with a salesman named Soto, who has no business professionalism at all! No phone call back or anyth EXPERIENCE with this dealer! Was supposed to work with a salesman named Soto, who has no business professionalism at all! No phone call back or anything! Extremely disappointing dealership! I was interested in a Q8 they had, clearly they’re not attempting to appreciate my business! Treat everyone the same! More