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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,621 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,621 reviews

March 07, 2025

Excellent service! Excellent job done! My technician, Bryan was very professional and an assessor to your organization! More

by Whitedf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department! Bryan! Excellent service!
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2025

The staff was friendly and helpful. Everyone was very thorough and the service was great. Highly recommend More

by DJCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Peavy
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2025

Very professional and courteous. Responsive to questions about warranty and recalls. Brian Finnerty was my service agent More

by stacymassari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Finnerty
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Mar 09, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Poor commuting, slow service and,was not done with work the day it was supposed to be done, and that happened two times had to call three to get status on truck, and then was trying to charge me 100 for oi More

by polshark97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin sims
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Mar 07, 2025 -

World Ford Pensacola responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at information provided below so we can work toward a resolution. Justin Murphy      Service Director World Ford Pensacola p-850 266-2168 justinmurphy@worldford.com

March 06, 2025

They was very helpful and reasonable priced will plan to return as needed my truck is running better than it did when I bought the truck More

by lonewolf2974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Lacombe
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Mar 07, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

Earl and Todd made the car buying process comfortable and a breeze. Thank you for the great customer service and we hope to see you soon. More

by Jack.wakeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Locke and Todd in financing
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Mar 07, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 05, 2025

Service department is always willing to get me the best price available. Haven’t taken my Ford Flex anywhere else. Great experience! More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 05, 2025 -

World Ford Pensacola responded

Hi Manny, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Great service staff and quick turnaround. I only trust my vehicles to qualified Ford service at World. More

by leebrown1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 05, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

My appointment was ready and intake did a great job of getting my vehicle checked in More

by Sloan696
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny service intake tech
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Mar 05, 2025 -

World Ford Pensacola responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2025

Quick professional. I loved the short video showing me what needed to be done with my truck. I qqw very pleased More

by rrherbst64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 05, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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