Group 1 Ford of Pensacola

I purchased a new F350 with HO 6. 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the ne 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the new truck and providing insight for future maintenance requirements to make this truck last a long time! Very appreciative of his knowledge and time spent with me. More

First time customer. Very pleased with the service. Service advisor Timothy was awesome. Will be a return customer Very pleased with the service. Service advisor Timothy was awesome. Will be a return customer More

Excellent service and work was done quickly. The service advisor was excellent and made sure everything was taken care of. The service advisor was excellent and made sure everything was taken care of. More

Absolutely outstanding customer service! Very easy to deal, with including negotiation. They have me and my husband as customers for life. And we buy a lot of vehicles. #MarcoBarlow is amazi Very easy to deal, with including negotiation. They have me and my husband as customers for life. And we buy a lot of vehicles. #MarcoBarlow is amazing. More

Jacob was a great service advisor and the work on my truck was done promptly and with great care. truck was done promptly and with great care. More

Did a great job , very courteous young man, took care of the issue I had! the issue I had! More

Service was quick and friendly. Purchased my 2025 f150 Lariat in November and haven’t had any issues Purchased my 2025 f150 Lariat in November and haven’t had any issues More

My car sales men was Andru. He was absolutely amazing! Everyone there was wonderful as well. I completely recommend getting your vehicles from here. They did not rip me off at a He was absolutely amazing! Everyone there was wonderful as well. I completely recommend getting your vehicles from here. They did not rip me off at all, but helped me get out of a lemon that I was upside-down on. Im so happy and grateful. Im in love with my new Bronco sport. Thank you guys for such a wonderful experience. More

Service manager was very professional, courteous, and thorough. He kept me informed on the progress of my Mustang and left me insured that everything would be first class when it was completed. thorough. He kept me informed on the progress of my Mustang and left me insured that everything would be first class when it was completed. More

I highly recommend Group 1. I came on a Friday night just to look around. Stephen greeted us and when I told him I was just looking for now, he said to come find him whenever we I came on a Friday night just to look around. Stephen greeted us and when I told him I was just looking for now, he said to come find him whenever we came back to the dealership. I came back the next day and Stephen wasn’t available, so he walked me to another salesperson to assist. Brandon Berry showed me multiple cars with zero pressure. At the end of the day my husband and I both purchased new vehicles. Steve in finance was very easy and transparent to work with as well. The process was seamless and no pressure the whole time. More