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Group 1 Ford of Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
2,374 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,374 reviews

March 20, 2026

Great service and work. Judy L. Is the best top notch drive manager service rep., you will not find a better one. She went above and beyond to take care of us. The maintenan More

by egilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Lachance
Report | Print
March 20, 2026

Outstanding service and attention to detail. Special thanks to Austin Sims Service Advisor for keeping me in the loop. More

by wlukehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sims
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March 19, 2026

Montana was very helpful in advising me on what my truck needed. Very easy to work with and a great representative of Group 1. More

by Josephthigpen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana in service
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March 19, 2026

Service Department is top notch! ! Always Friendly, Knowledgeable & efficient!! I love that they do a video of the vehicle's inspection!! Did I mention Sara Reily & Montana? They are More

by Sunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Reilly
Report | Print
March 18, 2026

It was nice and personal. Service writer Sara Reilly kept me informed on the repairs. Made sure my vehicle was repaired and ready. Excellent professional service. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Reilly
Report | Print
Mar 21, 2026 -

Group 1 Ford of Pensacola responded

Hi Jay, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2026

Saleman was knowledgeable, nice and met every need during transaction. Great job and finance part was painless and easy! More

by Dkdobson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pyland
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Mar 15, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2026

It was great! The customer service was great. They were very knowledgeable on what I needed. I would recommend them to my friends and family. More

by kim.harris36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWater
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Mar 14, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Chris Stafford the service advisor was great! Also he was patient and straightforward.Im glad I bought my vehicle from World Ford Pensacola. More

by Eldrith Shuford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen, Dean Allerheiligen
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March 12, 2026

Sarah Reilly my advisor was awesome. She was very upbeat and professional. She explained everything she was doing and kept me in the loop the whole time my truck was getting serviced. Th More

by Dpinkerton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Reilly
Report | Print
Mar 12, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

Tim is does great job taking care of getting my truck serviced and makes sure it's done correctly. More

by Backbonecattlecompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Mar 12, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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