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World Ford Pensacola

Pensacola, FL

4.7
2,104 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,104 reviews

September 12, 2025

I took my F 150 in for an Oil change and tire rotation. In the process they determined it was time to replace the wiper blades. Top notch service. More

by rc022762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 14, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 12, 2025

Best team I have ever worked with! 💯 have recommended them to friends! Thank you for being straight up and making it the easiest purchase! More

by Lousmilesatu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker, Bob Smith, Westley Devries, Chris Jones
Sep 14, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Service Advisor - Ayden Nelson did a poor job by first stating that my front end steering linkage repair would cost $1,600 and I approved. Two day later he called to revise the estimate to $2,994.84 to th More

by George.Martin5961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ayden Nelson
Sep 15, 2025 -

World Ford Pensacola responded

We are very sorry to hear about the experience you described and understand how upsetting unexpected changes in pricing can be. Our pricing should be consistent from the time you receive a quote until the time you pick up your vehicle, and we regret that this was not your experience. I would appreciate the opportunity to speak with you directly to learn more about what happened and see how we can make it right. Please feel free to contact me at (justinmurphy@group1auto.com). Justin Murphy, Service Director World Ford Pensacola | 850 266-2168 | justinmurphy@group1auto.com

September 11, 2025

As always Marco was a joy to work with on purchasing a new ford explorer More

by qtrhrses5217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Sep 14, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2025

Courteous, efficient, friendly service, addressed my concerns professionally. On time and service completed while I waited in their comfortable waiting room. More

by nealymb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall names.
Sep 12, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2025

I searched the internet for an F150 for weeks. Best trade in around. Price was competitive. More

by bookrr8
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton, Austin and Todd
Sep 12, 2025 -

World Ford Pensacola responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

I took our truck there for a recall. Bryan was my service advisor and he treated me very well. Even arranged an Uber home to await repair, and back when repair was complete. Repair was c More

by sqriegler_7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Sep 11, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bryan here at World Ford Pensacola! Thank you again, and have a fantastic day!

September 10, 2025

Bryan is a super great guy that is always quick to respond to texts and is always helpful More

by Rstuck6996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 11, 2025 -

World Ford Pensacola responded

Hi, thanks for your praise and kind comments about Bryan. We hope you have a great day!

September 10, 2025

Great staff! Everyone listened and made recommendations based off of our needs. They didn’t try to rope me into spending more money and this was easily one of the More

by melissamking2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Berry, Sonic Fonacier
Sep 12, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon, Sonic and Kyle here at World Ford Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

Our salesman, Brian,was easy to talk to, was willing to find answers to anything we asked, and was not pushy. World Ford gave us a great price on our new truck and a fair price on our trade in. They were More

by a_meyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian, salesman, Sonic Fonacier
Sep 11, 2025 -

World Ford Pensacola responded

Hi, thanks for your praise and kind comments about Brian. We hope you have a great day!

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