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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,531 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,531 reviews

June 26, 2026

Very professional and our salesman, Brandon, knew the vehicle inside and out. It was a lot faster than any other dealership I’ve dealt with in the past. More

by Dunwalddarrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Berry, Sonic Fonacier
Jun 26, 2026 -

Dunwalddarrin responded

I want to thank, Brandon Berry, for a great experience at my recent purchase of my F150 Tremor. Extremely knowledgeable and was not pushy and explained every detail. Thank you!!!!! Love my new ride!!!

June 25, 2026

JGreat service. Danny is the best. Thanks for taking care of our vehicles at Group 1! More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
June 25, 2026

It is always a pleasure dealing with your service department and especially enjoy working with Danny. He’s always very helpful and knowledgeable. More

by wking315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 26, 2026 -

Group 1 Ford of Pensacola responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

Great service and keeping me informed on status reports of vehicle maintenance and repairs and any issues as they arise More

by byronmatherne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Sara
Jun 26, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

I received a recall notice from FMC. I contacted the dealership and from appointment to completion the relationship was efficient, professional and friendly. Montana, my service agent is More

by cheetah06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana
Jun 24, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

Visit to Service Department for a recall repair and general maintenance on my 2024 F150. My experience was excellent. Tristen, my service advisor exceeded my expectations, extensive knowledge of my ve More

by odiel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Coole
Jun 24, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2026

Had a great experience purchasing a new F150 Tremor. Marco and the rest were fantastic and expedited the process! More

by daniel.meurett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Jun 24, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2026

Danny was extremely helpful and kept my truck overnight to try and troubleshoot an issue when it was originally only there for an oil change. Even though they couldn’t replicate it still gave me a coupon f More

by tonydag1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 23, 2026 -

Group 1 Ford of Pensacola responded

Thank you for your feedback and for recognizing Danny’s dedication and customer service. We’re glad he took the time to further investigate your concern and worked to make your visit a positive experience. We appreciate your continued trust and understanding regarding our scheduling process. We look forward to assisting you again in the future.

June 20, 2026

The salesman worked with me on my exact needs and helped me find the specific car I was looking for. More

by joe.e.billa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Perry
Jun 21, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2026

They were fast and friendly with what I needed to get done. I went a little bit later in the afternoon to get the discount, I was also informed of the bonus of doing the survey More

by Dannielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jun 21, 2026 -

Group 1 Ford of Pensacola responded

Hello Dannielle, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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