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World Ford Pensacola

Pensacola, FL

4.6
1,534 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,534 reviews

January 29, 2025

Excellent Sales and Service friendly and professional staff nice customer waiting area and good coffee and hot chocolate plus water. More

by asi_aw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Feb 03, 2025 -

World Ford Pensacola responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

I delayed getting my car repaired for months because I didn’t want to go to the dealership. What a mistake. The process was efficient and professional. Great customer service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Peavy
Feb 03, 2025 -

World Ford Pensacola responded

Hi Jeff, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

They always accommodate my needs and provide great service! They've never let me down. More

by dustyboot01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
January 28, 2025

Had a no pressure experience while purchasing my new vehicle. Dealt with Aaron Babb with the sale, and he made sure to answer all of my questions and made the process much more enjoyable than expected. More

by Topcop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Feb 01, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

January 28, 2025

Our sales rep Austin was very informative, helpful and friendly. He was great with explaining the process of buying and showing us the features on the vehicle we purchased. The overall customer service wa More

by IceQueen_OnOn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 01, 2025 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

I recently purchased a used vehicle from another dealership and wanted to bring it to Ford certified technicians for an evaluation. There were a few concerning elements to the evaluation which my a More

by hnspencerwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Simms
Feb 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Very friendly and extremely informative. Salesman broke down every number in extreme detail and was very helpful More

by derrickreagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laron Smith
Feb 01, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

After a snowstorm kept us home bound for a week, we were excited to get out. Had to call AAA to get going and checked in at our local dealer where Ellen’s amazing help got us back on our planned outing. S More

by Waynensylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Feb 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

Ellen at the service center was extraordinary. Five star all the way. Wait time to diagnose the issue was deplorable. Pandemic is over and you need to manage the service department better. Somethi More

by Mlaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Feb 01, 2025 -

World Ford Pensacola responded

Hi Mlaven, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2025

Very friendly service advisor. Work done in a timely manner. If you live in Pensacola this is a great place to have your car serviced. More

by fcarnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor #5
Jan 26, 2025 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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