
World Ford Pensacola
Pensacola, FL
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Best team I have ever worked with! 💯 have recommended them to friends! Thank you for being straight up and making it the easiest purchase! 💯 have recommended them to friends! Thank you for being straight up and making it the easiest purchase! More
Service Advisor - Ayden Nelson did a poor job by first stating that my front end steering linkage repair would cost $1,600 and I approved. Two day later he called to revise the estimate to $2,994.84 to th stating that my front end steering linkage repair would cost $1,600 and I approved. Two day later he called to revise the estimate to $2,994.84 to the penny. After being taken by the amount double, I had no option but to approve. Two days later, Saturday 9/6/25 Ayden calls me that my truck is ready. When I arrive at World Ford, my Total Amount due is $3,982.27 !!! I looked for the lady SERVICE MANAGER, but I was told that she was out for the day. As in the past, I trusted the factory trained mechanics / technicians working on my 2012 F350 and satisfied with their repairs. HOWEVER, Due to my experience with this service advisor, I WILL NEVER DO BUSINESS WITH WORLD FORD PENSACOLA AGAIN !!! FURTHERMORE, I WILL NEVER RECOMMEND WORLD FORD PENSACOLA TO ANYONE AND IN FACT WILL CAUTION ANYONE CONSIDERING WORLD FORD PENSACOLA FOR ANY TYPE OF REPAIRS.. More
Courteous, efficient, friendly service, addressed my concerns professionally. On time and service completed while I waited in their comfortable waiting room. concerns professionally. On time and service completed while I waited in their comfortable waiting room. More
I took our truck there for a recall. Bryan was my service advisor and he treated me very well. Even arranged an Uber home to await repair, and back when repair was complete. Repair was c Bryan was my service advisor and he treated me very well. Even arranged an Uber home to await repair, and back when repair was complete. Repair was completed quickly and efficiently. More
Great staff! Everyone listened and made recommendations based off of our needs. They didn’t try to rope me into spending more money and this was easily one of the Everyone listened and made recommendations based off of our needs. They didn’t try to rope me into spending more money and this was easily one of the easiest car buying experiences I have ever had. I’d like to send a big shout out to Brandon, sonic and Kyle you guys were great! Thank you! More
Our salesman, Brian,was easy to talk to, was willing to find answers to anything we asked, and was not pushy. World Ford gave us a great price on our new truck and a fair price on our trade in. They were find answers to anything we asked, and was not pushy. World Ford gave us a great price on our new truck and a fair price on our trade in. They were very easy to work with. More