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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,898 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,898 reviews

June 09, 2025

Upfront with all cost for repairs. Katie, service rep. Kept me informed on status of all required repairs on my F-150 More

by CHOPERPILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell
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Jun 10, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

Tim got me in and out of the service center. He got me as soon as my truck was done. More

by Mfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jun 10, 2025 -

World Ford Pensacola responded

HI, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2025

Everyone there was awesome. I believe his name was Brett. Notre Dame fan and super helpful. More

by allence4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett (I think)
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Jun 10, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Brett and team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

Service was on time and was kept informed every step of the way and was very courteous. More

by bon.tj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karwack
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Jun 10, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, World Ford Pensacola

June 07, 2025

Bryan was great! Kept us updated and goes out of his way to ensure you are happy! More

by Fish350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jun 10, 2025 -

World Ford Pensacola responded

Hi, we're happy you found Bryan to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

Great service but … The waiting area was so cold, me and others, were complaining. I had to go outside several times to get warm and I live in Florida! More

by joe.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
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Jun 10, 2025 -

World Ford Pensacola responded

Thank you for your feedback. We will pass along your comments as we work to improve our processes. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Nate Cartwright General Manager - World Ford PENSACOLA n.cartwright@worldford.com

June 06, 2025

Very friendly, helpful and informative during the whole service process. Answered questions that I had without any issues or complaints. More

by jacob.elwell42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee that helped me is not listed.
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Jun 10, 2025 -

World Ford Pensacola responded

Hi Jacob, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

Excellent customer service from Bryan and Aiden. Very professional and comfortable environment! I will be a returning costumer. More

by Andy Prince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Aiden 5 stars
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Jun 10, 2025 -

World Ford Pensacola responded

Hello Andy, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 06, 2025

Bryan was prompt, courteous and professional. Well done by him and the service team at World Ford! More

by Bill S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the Service Dept.
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Jun 10, 2025 -

World Ford Pensacola responded

Hello Bill, thank you for your kind review; we are happy to pass along your comments to Bryan here at World Ford Pensacola! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

First the tech advisor is kind and knowledgeable about the issues. His name is Austin, this make the second time that I have had him take care of my Ford F150 limited. So thank you Fordfor this young m More

by cdavis6034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jun 10, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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