World Ford Pensacola

I was very pleased with the communication with the sales person, Robin. Everything went so smoothly n truck was exactly as described. person, Robin. Everything went so smoothly n truck was exactly as described. More

Ellen was wonderful with keeping me informed of the items that were being fixed! Outstanding job! that were being fixed! Outstanding job! More

I delayed getting my car repaired for months because I didn’t want to go to the dealership. What a mistake. The process was efficient and professional. Great customer service. didn’t want to go to the dealership. What a mistake. The process was efficient and professional. Great customer service. More

The door man, the salesperson, everyone was amazing This process was so simple. We loved it. This process was so simple. We loved it. More

Cap under promised and over delivered and was a pleasure to work with. We’ll be back! to work with. We’ll be back! More

Excellent Sales and Service friendly and professional staff nice customer waiting area and good coffee and hot chocolate plus water. staff nice customer waiting area and good coffee and hot chocolate plus water. More

Good and friendly service. Individual that helped me was very courteous and got me all the service my truck required. Individual that helped me was very courteous and got me all the service my truck required. More

Our sales rep Austin was very informative, helpful and friendly. He was great with explaining the process of buying and showing us the features on the vehicle we purchased. The overall customer service wa friendly. He was great with explaining the process of buying and showing us the features on the vehicle we purchased. The overall customer service was excellent. More

Had a no pressure experience while purchasing my new vehicle. Dealt with Aaron Babb with the sale, and he made sure to answer all of my questions and made the process much more enjoyable than expected. vehicle. Dealt with Aaron Babb with the sale, and he made sure to answer all of my questions and made the process much more enjoyable than expected. He is a great asset for the dealership and his experience shines through with how he conducts business and makes the customer feel comfortable, and not overwhelmed. I would recommend him to my friends and family for a future experience. More