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Group 1 Ford of Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
2,363 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,363 reviews

March 11, 2026

Helpful, honest, and friendly staff. Started slow,but expected wait time was spot on. Like the fact that I could make an appointment. More

by larry.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Services
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March 10, 2026

I had purchased my car from another dealership and still have a manufacturer warranty. I had a poor experience at the dealership I bought from so when I had a dash warning light come on (2 weeks after buyin More

by miranda.kell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in the service department
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March 10, 2026

Work was done very quickly and Jacob kept me updated throughout the process. Very pleased! More

by lillie.Gilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob/service
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March 09, 2026

The staff was very efficient and easy to work with. The salesman was very knowledgeable on the various vehicles. More

by martydunn.dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laron
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March 07, 2026

Great service, took longer than expected but the service advisor rectified the situation. Throughly satisfied with my experience! More

by shanekelly988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Monarch, Jim Knudsen, Dean Allerheiligen, Marco Barlow, pbuch Admin, Chris Jones, James Collette, Sonic Fonacier
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Mar 09, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 07, 2026

I purchased a new F350 with HO 6. 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the ne More

by scottiealley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Mar 09, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

First time customer. Very pleased with the service. Service advisor Timothy was awesome. Will be a return customer More

by Alfreida Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hi Alfreida, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2026

Excellent service and work was done quickly. The service advisor was excellent and made sure everything was taken care of. More

by sccamarogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Pensacola! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Absolutely outstanding customer service! Very easy to deal, with including negotiation. They have me and my husband as customers for life. And we buy a lot of vehicles. #MarcoBarlow is amazi More

by Cddesch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2026

Did a great job , very courteous young man, took care of the issue I had! More

by kfleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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