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World Ford Pensacola

Pensacola, FL

4.6
1,539 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,539 reviews

January 31, 2025

I was very pleased with the communication with the sales person, Robin. Everything went so smoothly n truck was exactly as described. More

by dawg1975lover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Homer
Feb 03, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Robin! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Ellen was wonderful with keeping me informed of the items that were being fixed! Outstanding job! More

by loriruedy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Don’t remember last name
Feb 03, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff Ellen to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2025

I delayed getting my car repaired for months because I didn’t want to go to the dealership. What a mistake. The process was efficient and professional. Great customer service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Peavy
Feb 03, 2025 -

World Ford Pensacola responded

Hi Jeff, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

The door man, the salesperson, everyone was amazing This process was so simple. We loved it. More

by s.gudewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Homer
Feb 01, 2025 -

World Ford Pensacola responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 29, 2025

Cap under promised and over delivered and was a pleasure to work with. We’ll be back! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles “Cap” Peavy
Feb 01, 2025 -

World Ford Pensacola responded

Hi Gary, thank you for taking the time to let us know how we did. We hope you have a great day!

January 29, 2025

Excellent Sales and Service friendly and professional staff nice customer waiting area and good coffee and hot chocolate plus water. More

by asi_aw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Feb 03, 2025 -

World Ford Pensacola responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Good and friendly service. Individual that helped me was very courteous and got me all the service my truck required. More

by sorcic22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fitterling
Feb 01, 2025 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

Our sales rep Austin was very informative, helpful and friendly. He was great with explaining the process of buying and showing us the features on the vehicle we purchased. The overall customer service wa More

by IceQueen_OnOn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 01, 2025 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

They always accommodate my needs and provide great service! They've never let me down. More

by dustyboot01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
January 28, 2025

Had a no pressure experience while purchasing my new vehicle. Dealt with Aaron Babb with the sale, and he made sure to answer all of my questions and made the process much more enjoyable than expected. More

by Topcop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Feb 01, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

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