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Group 1 Ford of Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
2,359 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,359 reviews

March 07, 2026

I purchased a new F350 with HO 6. 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the ne More

by scottiealley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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March 07, 2026

Great service, took longer than expected but the service advisor rectified the situation. Throughly satisfied with my experience! More

by shanekelly988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Monarch, Jim Knudsen, Dean Allerheiligen, Marco Barlow, pbuch Admin, Chris Jones, James Collette, Sonic Fonacier
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March 06, 2026

First time customer. Very pleased with the service. Service advisor Timothy was awesome. Will be a return customer More

by Alfreida Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hi Alfreida, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2026

Excellent service and work was done quickly. The service advisor was excellent and made sure everything was taken care of. More

by sccamarogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Pensacola! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Jacob was a great service advisor and the work on my truck was done promptly and with great care. More

by johnjferreiro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wagner
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Absolutely outstanding customer service! Very easy to deal, with including negotiation. They have me and my husband as customers for life. And we buy a lot of vehicles. #MarcoBarlow is amazi More

by Cddesch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2026

Did a great job , very courteous young man, took care of the issue I had! More

by kfleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2026

Service was quick and friendly. Purchased my 2025 f150 Lariat in November and haven’t had any issues More

by brittnkey25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 07, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

My car sales men was Andru. He was absolutely amazing! Everyone there was wonderful as well. I completely recommend getting your vehicles from here. They did not rip me off at a More

by britanyadair420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andru
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March 04, 2026

Service manager was very professional, courteous, and thorough. He kept me informed on the progress of my Mustang and left me insured that everything would be first class when it was completed. More

by Africahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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