World Ford Pensacola

The people I worked with were great. The price for a simple 15000 mile service was ridiculous for a vehicle that I had to bring in for TWO recalls. To top it off, they didn’t even have The price for a simple 15000 mile service was ridiculous for a vehicle that I had to bring in for TWO recalls. To top it off, they didn’t even have the parts to complete the two recalls. Again, the ppl were great, the prices and preparedness, terrible. More

Fast friendly service and very responsive to questions. Very knowledgeable about the car model I was looking to buy. Very knowledgeable about the car model I was looking to buy. More

Service was easy to set up. The staff were friendly and helpful even when my direct Serivce Agent wasn't available. Communication options via text, call and email were very help The staff were friendly and helpful even when my direct Serivce Agent wasn't available. Communication options via text, call and email were very helpful. More

LeRon Smith was the salesman. He did a great job listening and making the deal happen. I'm satisfied. He did a great job listening and making the deal happen. I'm satisfied. More

Went in with an offer I found on the website. Marco worked to find a truck that fit the bill exactly as stated on the site. Very pleased with my truck, salesman, and experience in this effort. Wi Marco worked to find a truck that fit the bill exactly as stated on the site. Very pleased with my truck, salesman, and experience in this effort. Will return in the future without a doubt. More

Consistently prompt and professional. The work.is also done with care and quality. I trust World Ford. The work.is also done with care and quality. I trust World Ford. More

I drive an hour to this dealership to have my vehicle serviced because they have been the best in customer service and technician. serviced because they have been the best in customer service and technician. More

They had my Edge for almost a month, and I only saw progress on having them look at it when I showed up in person to speak with the service rep 2+ weeks in. Their first diagnoses for my transmission pr progress on having them look at it when I showed up in person to speak with the service rep 2+ weeks in. Their first diagnoses for my transmission problem was out of balance tires, and after fixing that, decided that it was indeed the transmission after all. Tried to charge me double the quoted price for the balancing until I called them on it. Very disappointed with the entire process. More

Very friendly and easy to work with. My sales rep Mr. Perry greeted us and answered all of our questions. My sales rep Mr. Perry greeted us and answered all of our questions. More

They had my Ford Maverick for a total of seven days, telling me first it wasn't a battery problem and charging me $255.00. Then I had to have it towed to World Ford because battery was dead again TWO da telling me first it wasn't a battery problem and charging me $255.00. Then I had to have it towed to World Ford because battery was dead again TWO days later. They kept the truck for a week. Guess what. It was a battery problem and charged me another $278.00 More