Group 1 Ford of Pensacola

Sarah Reilly my advisor was awesome. She was very upbeat and professional. She explained everything she was doing and kept me in the loop the whole time my truck was getting serviced. Th She was very upbeat and professional. She explained everything she was doing and kept me in the loop the whole time my truck was getting serviced. Thank you More

Tim is does great job taking care of getting my truck serviced and makes sure it's done correctly. serviced and makes sure it's done correctly. More

Fantastic and quick service. Friendly and helpful staff. The service costs are good if not great compared to all of the other places that I’ve been in town. Jacob in service was Friendly and helpful staff. The service costs are good if not great compared to all of the other places that I’ve been in town. Jacob in service was extremely helpful and nice. He was able to help me right away and clear up an issue I was having with a part on back order immediately. He was even able to save me a lot of money compared to my first quote. I can’t thank him enough for the help and care to get my problem fixed, and cheaper than expected. More

Helpful, honest, and friendly staff. Started slow,but expected wait time was spot on. Like the fact that I could make an appointment. Started slow,but expected wait time was spot on. Like the fact that I could make an appointment. More

Work was done very quickly and Jacob kept me updated throughout the process. Very pleased! throughout the process. Very pleased! More

I had purchased my car from another dealership and still have a manufacturer warranty. I had a poor experience at the dealership I bought from so when I had a dash warning light come on (2 weeks after buyin have a manufacturer warranty. I had a poor experience at the dealership I bought from so when I had a dash warning light come on (2 weeks after buying it) I decided to take it to Group 1 in Pensacola. They fixed the issue and got me on my way. More

The staff was very efficient and easy to work with. The salesman was very knowledgeable on the various vehicles. The salesman was very knowledgeable on the various vehicles. More

I purchased a new F350 with HO 6. 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the ne 7 Diesel a week ago and had Group 1 perform the break-in oil change. Jacob (Service Advisor) went above and beyond answering my questions about the new truck and providing insight for future maintenance requirements to make this truck last a long time! Very appreciative of his knowledge and time spent with me. More

Great service, took longer than expected but the service advisor rectified the situation. Throughly satisfied with my experience! advisor rectified the situation. Throughly satisfied with my experience! More