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Group 1 Ford of Pensacola
Pensacola, FL
2,685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,685 reviews
October 30, 2026
Friendly staff, knowledgeable employees, impeccable customer service, and the only place I choose to take my vehicles. Would absolutely without a doubt recommend this place to everyone I know. customer service, and the only place I choose to take my vehicles. Would absolutely without a doubt recommend this place to everyone I know. More
by Eric Vogel
Employees Worked With
Jerry
October 29, 2026
15,000 mile maintenance visit. Great experience like always. The service writer are was clean and organized, the updates and review of the services performed was excellent. Dann Great experience like always. The service writer are was clean and organized, the updates and review of the services performed was excellent. Danny McWatters took great care of me as he always does and got me scheduled for a recall visit as well. Great experience. More
by tlawless
Employees Worked With
Danny McWatters
October 28, 2026
Great service and staff. I appreciate the timely manner in which my service was completed. The customer service representative was through and explained what was done to my I appreciate the timely manner in which my service was completed. The customer service representative was through and explained what was done to my truck. More
by ripstide1
Employees Worked With
Staci
October 27, 2026
Amber was FANTASTIC! She was very informative and thorough! I will definitely be reaching out to her for all of my future appointment! I also loved how they sent me a vid She was very informative and thorough! I will definitely be reaching out to her for all of my future appointment! I also loved how they sent me a video of the inspection of my car to point out what is in great shape and what needed to be fixed! More
by hes2371rn
Employees Worked With
Amber
October 27, 2026
Another positive experience at Group One Ford's service Department. I took my vehicle in to be serviced, and couldn't be more pleased with the work and professionalism. When i arrived, I was greeted with c Department. I took my vehicle in to be serviced, and couldn't be more pleased with the work and professionalism. When i arrived, I was greeted with courtesy and friendliness by the other employees.My service advisor Timothy Watts(as always) was friendly and professional from the beginning till the time I left the service Department. I feel comfortable bringing my vehicle here. More
by trekfan21
Employees Worked With
Timothy Watts
