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Woodmen Nissan

Colorado Springs, CO

4.7
1,116 Reviews

6840 Vincent Dr

Colorado Springs, CO

80918

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1,116 Reviews of Woodmen Nissan

October 31, 2020

Everyone at Woodmen Nissan was very helpful with the problem that I had. It turned out there was no water problem with my vehicle. Excellent More

by theteamhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Macias, Josh Moreno
Nov 12, 2020 -

Woodmen Nissan responded

Hi Theteamhansen, Thank you very much for bringing your vehicle to our service department. We appreciate the opportunity to work with you about your concerns. It sounds like our staff was able to figure everything out and provide excellent service. Thank you for the feedback in this review. If you need any further assistance, please do let us know. We look forward to seeing you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 27, 2020

Tre'Von was very professional, very fast and really goes above and beyond to make a getting a car good experience. Even after the papers are signed and the cars sold! It was a very pleasant surprise to find More

by cwable1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Tre'Von Kelsey
Nov 11, 2020 -

Woodmen Nissan responded

Hi Cwable1706, Thank you for your recent purchase. We are thrilled you were quite pleased with this experience. Thank you as well for the review. You shared a lot to highlight all that Tre'Von does every time for his customers. We appreciate the kind words. If you need further assistance, please do let us know. We look forward to seeing you again in the future. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 27, 2020

I took my car in because I had a nail in the tire. The service was amazing. They fixed it faster than originally thought, for less money than estimated. More importantly they spoke to me like a person. I More

by Crys36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cross
Nov 12, 2020 -

Woodmen Nissan responded

Hi Crys36, Thank you so much for coming to our service department. We appreciate the feedback you were able to share in this online review. Thank you for all the great comments. It's important for us to know this information you provided here. We are pleased you had such a great visit. If you need any further assistance, please do let us know. We will look forward to seeing you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 26, 2020

Mike is great, Easy to work with, efficient and pleasant Mike is great, Easy to work with, efficient and pleasant This is the second used car I have purchased and each time I felt like I got a good We More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Mike Geiger
Nov 11, 2020 -

Woodmen Nissan responded

Hi Tom, Thank you for coming back here again for your recent purchase. We appreciate your business. Thank you for this review. We will be sure Mike knows you really liked how easy he made everything for you. If we can help you with anything else, please do let us know. We look forward to seeing you again one of these days. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 26, 2020

I was very pleased with my visit to your dealership today! Even though it was snowing and freezing out, mike and the staff made us feel comfortable during our shopping and buying experience. More

by cleverkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geiger
Nov 11, 2020 -

Woodmen Nissan responded

Hi Cleverkc, Thank you so much for coming out on such a cold day to our store. It sounds like we found what you were looking for. Thank you for your purchase and for this review. Your feedback was very helpful to us. We will be sure to let Mike know you appreciated all that he and the rest of the staff did for you. If we can help you with anything else, please do let us know. We would love to see you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 26, 2020

Terrible customer service. Does not have vehicle knowledge. She did not care about any of my vehicle needs and just kept trying to push vehicles that I didnt want. More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ari Silva
Oct 28, 2020 -

Woodmen Nissan responded

Hello there, We wanted to reach out and respond to the review you posted about a recent experience with our sales staff. It is very disappointing to know that your experience wasn’t a better one. We are sorry you left unhappy. In order to improve and make sure something like this doesn’t happen again, we would like more information. Can you provide additional details about what happened? Our staff should always provide great customer service. They’ve been trained to pay attention to the vehicle needs of customers. Perhaps someone new worked with you that is still learning all about the vehicles for features, trim levels, etc. We do have many vehicle options to meet the needs of almost anyone. If we can be of any further assistance, please do let me know. Again, any additional information you can provide will help us to do better in the future. We will continue to work with our staff to provide more training and better customer service. Thank you for sharing your feedback. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 25, 2020

Pleased. It was a very simple process. Great team. Thankful for the great service. It was a great experience. Thank you for your assistance ll More

by slkkohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Traynor, Hugh Tomkins
Nov 11, 2020 -

Woodmen Nissan responded

Hi Slkkohl, Thank you very much for your recent purchase. We appreciate this feedback in our review about how well our team took care of you. It sounds like you are completely satisfied with everything. If we can help you with anything else, please do let us know. We will look forward to seeing you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

October 22, 2020

I had an oil change/tire rotation and 10,000 mile check up. The service advisor Josh Moreno was courteous and helpful. I also purchased items from the parts department, another excellent employee. I wish I More

by Mohawkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Stabene, Josh Moreno
Nov 11, 2020 -

Woodmen Nissan responded

Hello Valued Customer, Thank you from your advisor especially and the rest of the team for taking the time to give us some feedback. It's always much appreciated! We are glad to know that you were completely satisfied with your visit! If you have any questions or feel that there is anything at all we did not do an exceptional job on please do not hesitate in letting us know! Thank you again. Maria De Lira Owner Loyalty Manager Woodmen Nissan 719-234-1094 mdelira@woodmennissan.com

October 17, 2020

tre’Von was awesome 👏 not only did he come up with a favorite bible verse after we conversed for a little while (2 Corinthians 5:7 “for we walk by faith not by sight”) but he also worked with me until I More

by yesusatosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
October 16, 2020

I had a wonderful experience. Tre’Von is an exceptional salesman he listened to my needs and made my car buying experience stress free. I’m happy with my new vehicle. More

by msretha929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
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