Back

Woodmen Nissan

Colorado Springs, CO

4.8
1,106 Reviews

6840 Vincent Dr

Colorado Springs, CO

80918

Directions

By Type

1,106 Reviews of Woodmen Nissan

February 22, 2022

Very professional, prompt and completed all expectations very well. Also follow up with service calls and part orders. More

by randychapman80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Stabene, Joseph Solven
Feb 26, 2022 -

Woodmen Nissan responded

Hi Randy, Thank you very much for your recent purchase. We are thrilled this was such a pleasant experience for you. It sounds like our staff took care of you to make sure you were completely satisfied. Thank you for this review. If we can be of further assistance at all, please do let us know. We would love to see you return to our store one day. We will look forward to being of help again in the future. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

February 07, 2022

I went there for.a car reprogram and it supposed to be around 200 they said that i need to replace one piece and than go back but still got charged for 198 for diagnostic that I don’t even know about. So More

by Noah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Moreno, Randy Galvin
February 03, 2022

This was my first vehicle purchase from a dealership and it was crazy simple with cool people. I saw the truck on CarGurus, went in the next morning and it was mine within a couple of hours. Approved and pa More

by radiomouf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Jose Gonzalez
Feb 04, 2022 -

Woodmen Nissan responded

Hi Radiomouf, we're thrilled to hear about your wonderful experience with us. Here at Woodmen Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 22, 2022

me and my wife were called up to the dealership because we were supposed to switch out of a Nissan versa to a Sentra. We showed up I couldn't find anyone but this guy. He told us that we had an issue getti More

by jermotb25
Recommend Dealer
No
Employees Worked With
Jesse Traynor
January 22, 2022

At first, he was on it as far as service to the 2021 Nissan Versa. Has a hard time calling back customers when told to return calls or updates but is pretty good with directions on service when you are More

by jermotb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOEY SCROGGS
January 19, 2022

Very unprofessional. I recently bought a F-250, and the passenger for would not latch. I asked them to fix it and I’d be back to get the truck. They called a few days later saying it was fixed. When I arri More

by Condore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley, used car manager , Stratton Case
Jan 24, 2022 -

Woodmen Nissan responded

Dear Dick, Thank you for your recent purchase. We are greatly sorry to hear, however, that you were not completely satisfied with this experience. It sounds like there were several issues that contributed to that dissatisfaction. We have higher standards, so it is disappointing that this wasn’t a better purchase experience overall. Regarding the door latch, that should have been handled in a timely manner so you wouldn’t have to waste your time and come back to find that the issue hadn’t been fixed yet. We are sorry about that. I have brought this matter to the attention of upper management. I’m not sure yet what may have led to this, but we will work at making sure this type of thing doesn’t happen again. Timely updates would be expected when a vehicle is here in service. You shouldn’t have to reach out to us for an update. That is our responsibility. We can do better in that area it sounds like. We do want to apologize for any interaction that was not truly exceptional. All staff should present themselves in a professional, helpful manner. If you experienced anything less than that, then that is not all right. I did try to reach out to you by phone and email to try to discuss your purchase experience, but I was not able to reach you. We are sorry for this poor experience. If I can be of assistance in the future, please do let me know. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 13, 2022

Amazing! So much better than Toyota. Tre’Von is such a great helpful person and made sure I was taken care of and I found the car I liked. More

by hatmakerchasity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey
Jan 14, 2022 -

Woodmen Nissan responded

Hi Hatmakerchasity, Thank you very much for your recent purchase. We are thrilled you were quite pleased with this experience. Thank you for sharing your feedback with us in this review. We will make sure Tre'Von knows how much you enjoyed working him. We hope you'll enjoy your new vehicle for a long time. Please come see us again sometime. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 13, 2022

Great service. Friendly. Knows about the cars he is selling to help better fit your needs More

by stevo8545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Traynor, Tre'Von Kelsey
Jan 14, 2022 -

Woodmen Nissan responded

Hi Stevo8545, Thank you for your purchase. Thank you for this review as well. Your feedback was very helpful for us. We are glad you were pleased with everything regarding your purchase experience. If we can help you with anything else, please do let us know. We will look forward to your next visit here one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 08, 2022

Very good service, will be happy to continue working with them!! Our dealer Jose was amazing! More

by Qua’Zale Rollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jan 11, 2022 -

Woodmen Nissan responded

Hi Qua'Zale, Congratulations on the new vehicle! We are pleased you were happy with this purchase experience. It sounds like Jose took great care of you. Thank you for this review. That means a lot to us. We will make sure Jose knows how much you appreciated what he did for you. If we can help with anything else, please let us know. We look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

January 06, 2022

They made the experience easy and got me out of there at a reasonable time, and were friendly and pleasant to be around More

by Dominicengland13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Jose Gonzalez
Jan 07, 2022 -

Woodmen Nissan responded

Hi Dominic, Thank you for your purchase. We appreciate you doing this review for us as well about your purchase experience. We are so glad you were pleased with everything. Your feedback in this review was quite helpful. If we can help you with anything else, please let us know. We will look forward to your next visit here one day. Thank you! Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

...
14
...