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Woodmen Nissan

Colorado Springs, CO

4.8
1,106 Reviews
Call Dealership (719) 300-6836
View Awards

6840 Vincent Dr

Colorado Springs, CO

80918

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1,106 Reviews of Woodmen Nissan

April 05, 2022

They were very helpful and David was helpful and understanding walking me through the process. More

by Kyle Eidahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Duenas
Report | Print
Apr 06, 2022 -

Woodmen Nissan responded

Hi Kyle, Thank you for your purchase. We are glad we could help you find a great vehicle to meet your needs. Thank you for this 5-star review about your experience. It sounds like David took excellent care of you. We appreciate this feedback. We have let David know how much you enjoyed working with him. If we can help you with anything else, please do let us know. We will look forward to seeing you return here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

April 04, 2022

Jose was a straight shooter right from the beginning. He wiped $2000 off the asking price to Allie Neto restore the truck at my expense. It’s a great ride and a great deal More

by Darrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Report | Print
Apr 06, 2022 -

Woodmen Nissan responded

Hi Darrell, Thank you for your purchase and for this review. Thank you for sharing with us your feedback about this experience. We are glad that Jose helped you with everything so that you could be completely satisfied with this purchase. We look forward to you coming here again one day. In the meantime, please let us know if we can help you with anything else. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

April 03, 2022

Jose was courteous and made felt like a friend trying to help a friend not at all as if he were just trying to sell a car More

by Steven-Brock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Dartanian Wade
Report | Print
Apr 03, 2022 -

Steven-Brock responded

Not what i expected from a car dealership

March 27, 2022

Dave was patience and very attentive. He is friendly and listened to our needs and helped us out with our new pathfinder. More

by luvthemtns2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, David Duenas
Report | Print
Mar 31, 2022 -

Woodmen Nissan responded

Hi Luvthemtns2, Thank you very much for your recent purchase. We are thrilled that everything went so well for you with David. It sounds like he took great care of you the entire time. Thank you for sharing your comments in this review. We appreciate the opportunity to help you find a new vehicle. If can offer additional help at all, please do let us know. We will look forward to your next visit here. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

March 27, 2022

Helpful and knew what I was looking for! Fast and friendly, literally was able to get everything done before I went to work and drove my new car to the office. Highly recommend Wooden and Jo More

by Brandyblmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Jose Gonzalez
Report | Print
Mar 31, 2022 -

Woodmen Nissan responded

Hi Brandyblmt, Congratulations on your new vehicle. Thank you for your purchase and for this review. We are so pleased that everything went well for your experience with Jose and others on our staff. It sounds like you were able to pull into work with your new ride and with a smile, too. Thank you for sharing all of this feedback with us. If we can help you with anything, please don't hesitate to reach out. We would love to see you here again one day. Your recommendation means a lot to us. Please come again. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

March 12, 2022

While the salesman was very helpful the sales practices associated with this location is disappointing. They mark up every new vehicle $4k while the south location does not. Then the finance department wil More

by dgtlrssn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Gibson, Jose Gonzalez
Report | Print
Mar 14, 2022 -

Woodmen Nissan responded

Hello Morgan, Thank you for your recent purchase. We are glad we were able to exchange vehicles for you since you were not initially happy with the LEAF and got the Rogue instead. It sounds like you enjoyed working with your salesperson. We are disappointed, however, that you are now not satisfied with your overall purchase experience. We are sorry you feel this way. You brought up the other Nissan store in town. We have the same owner and do things similarly. We aren’t sure where you got the $4K mark-up information from since that doesn’t relate to your situation. The Rogue cost more than the LEAF, so based on price and your pre-approval information, that determined what was offered to you by our finance department. It is not an accurate statement about only giving a certain interest rate if warranties are purchased. It seems there is some confusion about the details of your purchase agreement that we would like to clear up if you would like to speak with someone about that. Please let us know if we can help you. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Mar 14, 2022 -

dgtlrssn responded

No I wanted to exchange for a new leaf or a new Rogue but was told there is $4k in add ons for new vehicles and where I got that from was the sales person. And I was told by finance that he would give me a lower rate by 1.25% if I purchased warranties, I'm sorry you guys aren't happy with the review but there are dealers that don't mark up vehicles and there are some that do and when the dust settles customers will remember the ones that did participate in additional mark ups.

March 10, 2022

Woodmen Nissan has really impressed me by their customer service and use of resources to make sure I am happy with my vehicle. Friendly and creative staff stepped up. Thank you! More

by silverred7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Campbell, Chris Herr, Jose Gonzalez
Report | Print
Mar 11, 2022 -

Woodmen Nissan responded

Hi Silverred7, Congratulations on your purchase. Thank you for choosing our store. We are so glad you were pleased with everything. Thank you for this review about your experience with our staff. We appreciate the information you shared with us. it is good to know that several members of our team made sure you had a truly exceptional experience. If we can do anything else for you, please do let us know. We look forward to seeing you return here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

March 04, 2022

Jose was a great salesman, no pressure, friendly, knowledge of the car we bought. Highly recommend! More

by Harvestmoon14995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Jose Gonzalez
Report | Print
Mar 08, 2022 -

Woodmen Nissan responded

Hi Harvestmoon14995, Thank you very much for your recent purchase. We are thrilled you were pleased with this experience. Thank you as well for this review. We will make sure Jose knows how much you enjoyed working with him. Your recommendation means a lot to us. If we can help you with anything else, please don't hesitate to reach out. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

March 03, 2022

Super quick and easy process once I made my decision. Jose was very informative, thanks. More

by dgtlrssn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Report | Print
Mar 04, 2022 -

Woodmen Nissan responded

Hi Dgtirssn, Thank you for your purchase. We appreciate the great feedback you gave us in this review, too. That was helpful to know how well Jose took care of you. If we can help you with anything else, please do let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

February 27, 2022

If I could give this place 0 stars I would. Only bright spot was Dillon our salesman. We wasted 3 hours at the dealership making a deal only to have to cut it at the end because the finance tea More

by Stephen Zeiler
Recommend Dealer
No
Employees Worked With
Daniel Gibson, Cameron Carden
Report | Print
Mar 01, 2022 -

Woodmen Nissan responded

Dear Stephen, It is our hope that we can always provide a truly exceptional car-buying experience for our customers. It is disappointing, however, that you feel you did not receive that here. We are sorry you were not pleased with some aspects of the experience, and ultimately decided not to actually buy the Rogue you were looking at. It is great you were very pleased with your sales consultant. You felt the finance part of this experience was less than satisfactory. Our staff did go over pricing with you. You initially expressed interest in getting an extended warranty for your vehicle. We did tell you how much that would cost to add that warranty for your vehicle. We are not going to reduce the price of the vehicle for the price of that extended warranty just to complete this transaction, as you requested. We are sorry if there was any misunderstanding. We have worked closely with the military community for years and will continue to do so. We do not agree with your claims as stated in this review. We are sorry we could not come to an agreement in order to complete this purchase for you to your satisfaction. We wish you well with your search for a vehicle elsewhere. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

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