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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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817 Reviews

817 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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January 02, 2020

Kyle was very kind. Helpful also. Kyle was very friendly when I arrived. I was out in a timely manner. I had a coupon so that made the price even better! More

by Jolene O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
January 02, 2020

Service. Advisor, Jeff was excellent. Service was performed promptly. Part was overpriced. I think that MSRP allows for fair dealer profit. This dealership More

by mhendrickomaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Knoll
December 30, 2019

Great service, comfortable waiting area I like that someone always meets you at your car! A very comfortable area to wait where I can get work done and I’m retired. They are prompt in comp More

by krsieck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

Definitely a Five Star Rating! When we saw the Check Engine notice on the dashboard we contacted the service department the next day and made an appointment for our car to be thorou More

by DSHOUGH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
December 23, 2019

Oil Change - Tire Inspection - Back Up Sensor checked Jeff was extremely helpful, he personally sent a text with his contact information and called when care was completed. Jeff’s Customer Service skull More

by RSMCDOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
December 20, 2019

Assessment of problem bad/incomplete before estimate Estimate was wayyy off from actual price- over a third more. Turns out they did a very poor inspection of SAFETY issues before giving me a bid. did no More

by karathomsen84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff?
December 19, 2019

Excellent service I always get excellent service at Wood House. It used to be plaza Buick and I seem to be getting the same type of service More

by Annhar264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Greve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff knoll. Service. Always good
December 19, 2019

Thank you Ryan Burke was extremely helpful after my accident when it came to providing advice and support. He was knowledgeable and guided me when it came to wo More

by anw929
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
December 17, 2019

Personalized care, very professional service department. Cordial welcome to the service center and Jeff was a very professional service Representative. Work was done promptly and explained thoroughly. Follow More

by glbrunberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Service facilitator...greeter.
December 16, 2019

Body shop work Service exceeded what they told me. The work included new parts at less than a quote from another shop for after market parts. Good job. More

by cirus5252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body shop
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