Woodhouse Buick GMC of Omaha - Service Center
Omaha, NE
817 Reviews of Woodhouse Buick GMC of Omaha - Service Center
I bought this vehicle sight unseen. It was well described, and was delivered to my door. I usually do not do business this way, but Jim Ziepke made me feel confident! described, and was delivered to my door. I usually do not do business this way, but Jim Ziepke made me feel confident! More
Hard to rate our first experience but the service dept didn’t correct the problem. After calling us that the vehicle was repaired and we could pick it up, didn’t get more than a mile from the dealership didn’t correct the problem. After calling us that the vehicle was repaired and we could pick it up, didn’t get more than a mile from the dealership and the same warning came on. Had to return, make arrangements to be picked up again, then had to return the next day to find out a part had to be ordered and to pick the vehicle up again. Now will take another trip to and from the dealership to repair a brand new vehicle with only 500 miles on it. More
Sales was a good experience, but the people who install the accessories were disappointing to me and i felt that my new vehicle wasnt respected. the accessories were disappointing to me and i felt that my new vehicle wasnt respected. More
The service team at Woodhouse Buick GMC is great! Doug helped to determine what was causing the issue with my vehicle and they resolved it! I was hapoy to be able to drive a loaner since they needed a fe helped to determine what was causing the issue with my vehicle and they resolved it! I was hapoy to be able to drive a loaner since they needed a few days to work on mine. Very helpful and friendly. They always answer all my questions. More
Headlamp replaced in timely manner. Customer service friendly. Appreciated the social distancing in waiting area. Missed those fresh baked cookies, but understand why. Thank you friendly. Appreciated the social distancing in waiting area. Missed those fresh baked cookies, but understand why. Thank you More
Nice peopleGood atmosphereCould have used some Nice people Good atmosphere Could have used some coffee Made good on changing the oil and rotating the tires after the shop in Blair forgot after Nice people Good atmosphere Could have used some coffee Made good on changing the oil and rotating the tires after the shop in Blair forgot after I bought it. More
Couldn’t simulate one of the problems I want repaired. Not happy with the truck overall, for the price I paid for it and to have the electric problems start happening just as the warranty runs repaired. Not happy with the truck overall, for the price I paid for it and to have the electric problems start happening just as the warranty runs out it worries me, More
Jeff in the service department is the best.Woodhouse Jeff in the service department is the best. Woodhouse truly knows the meaning of customer service. Had a problem with heat & air conditioner in my B Jeff in the service department is the best. Woodhouse truly knows the meaning of customer service. Had a problem with heat & air conditioner in my Buick. It took 3 trips to get it resolved. Jeff took such good care of me that “patience” never even came into the equation. Proving that good customer service can make a positive difference. More