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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

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February 06, 2022

Clean and pleasant waiting area. Service technician was very informative and my work was completed very quickly. More

by richard b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Woodfield Lexus responded

Glad we could help in keeping your vehicle in optimal condition. Thanks for sharing, Richard!

December 25, 2021

The service was done in a timely manner. Customer service was great and the cost was as expected. More

by Cassie963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 29, 2021 -

Woodfield Lexus responded

Thanks for sharing your thoughts, Cassie! We appreciate your support!

December 08, 2021

Very impressive dealer and service experience. Tony was very helpful, and their attention to detail was fantastic. More

by dalegathman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated. Wish you a wonderful holiday season!

December 01, 2021

Great service from advisor thru pickup. A great dealership with attention to detail and I would highly recommend this dealership to anyone looking for superior customer service. More

by Ddbbwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Woodfield Lexus responded

Glad we are able to assist in your auto needs! Thanks for sharing. Your support is appreciated. We wish you a wonderful holiday season!

November 28, 2021

Consider explained details and what’s is important to update/repair. I was very satisfied with service. Will see you as needed. Thank you More

by hannakurzatkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Woodfield Lexus responded

Thank you for sharing your thoughts. Your support is appreciated. Happy holidays!

November 02, 2021

We received excellent service. All her issues were taken care of and one does it very impressive More

by annajenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Woodfield Lexus responded

Thrilled to assist! Thanks for sharing. Your support is appreciated.

October 24, 2021

Excellent pick up and drop off. Car cleaned. Good info about what was checked out More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
Oct 25, 2021 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visit, Bruce! We appreciate your support.

October 23, 2021

I received Excellent Customer Service! Tammie was extremely helpful and a pleasure to deal with. More

by benandmichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Woodfield Lexus responded

Glad we could assist in your auto needs! Thanks for sharing. Your support is appreciated.

October 13, 2021

I actually look forward getting my car serviced. Truly nice experience with Lexus sales and service Dept. More

by 1mtorres1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Oct 14, 2021 -

Woodfield Lexus responded

We enjoy working with you too! Thanks for sharing your thoughts. Your support is appreciated.

October 12, 2021

The Service Department experience is excellent when dealing with Mandeep in coordinating it and John delivering a loner car. These two gentlemen are the best I have worked with in almost 50 years of se More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Transport person, Mandeep Mangat
Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Mandeep takes such good care of you! Thanks for sharing your thoughts. Your support is appreciated.

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