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545 Reviews of Woodfield Lexus - Service Center
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June 11, 2023
Serving my lexus at your dealership since I bought it in 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets recognition. More
by KRISSYK7
Employees Worked With
June 09, 2023
After purchasing and having all service performed over the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale. the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale. More
by Gorge
Employees Worked With
May 26, 2023
Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. continues to be the "Pay a big premium and maybe you can buy a car" operation. More
by joecpatterson
May 01, 2023
Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment. starting with the gentleman who checked my car in for the service appointment. More
by customer 1
Employees Worked With
Other Employees :
a very tall gentleman in the parts department helped me with a fob battery
April 18, 2023
The customer experience with regard to service is superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. More
by Steve.Lemper
Employees Worked With
April 01, 2023
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More
by Maryp1010
March 31, 2023
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident. The mechanic found a problem with a tire that could have caused a serious accident. More
by Danstev1
Employees Worked With
March 30, 2023
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her , More
by Jimbo
Employees Worked With
March 08, 2023
Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned. More
by Walt
Employees Worked With
Justin
February 05, 2023
Tammie went above and beyond to get the inside of my front windshield clean. Brought detailer back to work on the windshield the day after the detail. Sent out a loaner to my home, picked up my car, had front windshield clean. Brought detailer back to work on the windshield the day after the detail. Sent out a loaner to my home, picked up my car, had work done by detailer, returned my car to home. Smashing service. It's stuff like this that has kept me coming back to Woodfield Lexus. More
by tom
Employees Worked With
