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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
547 Reviews

547 Reviews of Woodfield Lexus - Service Center

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May 26, 2020

Great service! The service advisor went over everything that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. More

by anahaw7
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Woodfield Lexus responded

Thanks again for servicing with us and for sharing your experience. We appreciate the 5 star review!

May 26, 2020

I been going to woodfield Lexus for over 20 years, and I got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a g More

by MariaE
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
May 26, 2020 -

Woodfield Lexus responded

Thank you for being our loyal customer, Maria! We appreciate your support with this 5 star review!

May 20, 2020

Fast Turnaround for Appointment I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Ever More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Woodfield Lexus responded

Glad to assist in keeping your vehicle in top running condition. Thanks for sharing!

May 17, 2020

Service not under warranty My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situ More

by Castle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Woodfield Lexus responded

Glad we were able to assist with your vehicle during these unchartered times. We are thrilled to have you as our customer!

May 14, 2020

VERY EXCEPTIONAL AND EXTREMELY PROFESSIONAL Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the deal More

by rachelle.red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
May 15, 2020 -

Woodfield Lexus responded

Glad we could help with your reapirs, Rachelle! We appreciate the your support with the 5 star review!

May 05, 2020

Service Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Woodfield Lexus responded

Thank you, thank you, thank you!!! We are thrilled to have you. Thanks for sharing!

April 04, 2020

People are always friendly and professional. I first took my 13 year old Honda Accord there for service to see how their service department was. I was paired with Tammie Sage as my service consultant and sh More

by Bill Huffman
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Woodfield Lexus responded

We are thrilled to have earned your business and look forward to assisting you with you auto needs for many years to come! Thanks for sharing, Bill!

March 26, 2020

Excellent fast quality service! Rich was great and service was great. My Rx350 runs really well. Wonderful loaner to. As usual Woodfield Lexus has come through with flying colors! More

by M Deniau McLoughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2020 -

Woodfield Lexus responded

We are thrilled to hear things went so well! Thanks for being our customer and we really appreciate the support!

March 22, 2020

Great service, as always. Tonya is my service advisor and always takes great care of me. If your Lexus needs devising I recommend Tonya Plutz More

by DaveKap
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 24, 2020 -

Woodfield Lexus responded

Thanks for being our customer, Dave! We really appreciate your support!

March 20, 2020

The Best Lexus Dealership on the Planet! What more can I say? I have been a customer of WOODFIELD LEXUS for 28 years when they opened their first dealership on Higgins Road in Schaumburg. I h More

by doctorwwwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson, Tonya Plutz, Jack Rossman
Mar 20, 2020 -

Woodfield Lexus responded

We are so thrilled to have you as our long time loyal customer, Dr.! It has been our pleasure assisting you for all these years! We wish you many many more happy miles!

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