547 Reviews of Woodfield Lexus - Service Center
Have been a loyal customer for 2 years and their service department is exceptional! My service advisor Anthony Lopez is always very nice and takes very good care of my service needs and goes above and beyon department is exceptional! My service advisor Anthony Lopez is always very nice and takes very good care of my service needs and goes above and beyond. More
We came to look about buying a car and when we were leaving the parking lot, found we had a totally flat tire. We went straight to the service bay. Tonya immediately met us, saw the problem and told u leaving the parking lot, found we had a totally flat tire. We went straight to the service bay. Tonya immediately met us, saw the problem and told us they had the right tire and it could be fixed right away. We got the tire replaced on schedule, as promised. We will definitely be coming back for servicing of our Lexus and hope Tonya is there to greet us! Thank you!!! More
I had a great experience at Woodfield Lexus. Scheduling the service appointment was seamless. A loaner car was made available. I did not miss any time at work. The loaner car was clean. All of my car r the service appointment was seamless. A loaner car was made available. I did not miss any time at work. The loaner car was clean. All of my car repairs were fixed without issue. No additional surprises were found or noted. My car was returned to me all cleaned, inside and out. More
My 30K checkup was a breeze. I dropped off the car Saturday & picked it up Monday.. Even washed & sanitized. Helen was friendly,knew what she was doing & got me going quickly. I dropped off the car Saturday & picked it up Monday.. Even washed & sanitized. Helen was friendly,knew what she was doing & got me going quickly. More
Came in for a scheduled maintenance check. Tony Lopez was my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better and Woodfield Lexus always delivers the above line service More
I have been getting service for years I have never been disappointed thanks for all your help you have a great team try are all very professional disappointed thanks for all your help you have a great team try are all very professional More
Always great service Have purchased and leased many Lexus vehicles here and it was always stress free. I would recommend this dealership to anyone looking for a Lexus or Have purchased and leased many Lexus vehicles here and it was always stress free. I would recommend this dealership to anyone looking for a Lexus or a used vehicle. More
Good Service over the years I purchased my Lexus ES-350 from Woodfield Lexus 9 years ago and have continued to return to get my Lexus serviced at their Service Department since t I purchased my Lexus ES-350 from Woodfield Lexus 9 years ago and have continued to return to get my Lexus serviced at their Service Department since then. Tonya Plutz in the Service Department has taken exceptionally good care of me over the years and I drive 60 miles each way past other Lexus dealerships because of her making sure my service needs are met. More
Tonya Plutz took care of me and my car. Took my IS 350 in for an oil change and full detail but unfortunately Tonya told me the timing chain cover gasket was leaking. And worse, to repair it Took my IS 350 in for an oil change and full detail but unfortunately Tonya told me the timing chain cover gasket was leaking. And worse, to repair it they needed to pull the engine, meaning mega $$$ in labor costs. Tonya worked with me and gave me every discount she could to keep the total cost down. She will continue to be my go-to service advisor. More