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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
547 Reviews

547 Reviews of Woodfield Lexus - Service Center

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September 03, 2020

Have been a loyal customer for 2 years and their service department is exceptional! My service advisor Anthony Lopez is always very nice and takes very good care of my service needs and goes above and beyon More

by Lexus LS 460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Woodfield Lexus responded

We are thrilled to have you! Thanks for the 5 stars, we really appreciate your support!

September 01, 2020

We came to look about buying a car and when we were leaving the parking lot, found we had a totally flat tire. We went straight to the service bay. Tonya immediately met us, saw the problem and told u More

by NGray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Sep 02, 2020 -

Woodfield Lexus responded

Glad we were able to help! Thanks for the 5 star review. We really appreciate your support!

August 24, 2020

I had a great experience at Woodfield Lexus. Scheduling the service appointment was seamless. A loaner car was made available. I did not miss any time at work. The loaner car was clean. All of my car r More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Woodfield Lexus responded

Glad to assist in your auto needs! Thanks for the 5 stars, your support is appreciated!

August 20, 2020

As always, Mandeep makes sure that I'm taken care of. He deserves an extra kudos for going above and beyond for taking care of my service needs. More

by A.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Aug 21, 2020 -

Woodfield Lexus responded

Thanks for the 5 star review! We are pleased to hear Mandeep takes such good care of you!

August 17, 2020

My 30K checkup was a breeze. I dropped off the car Saturday & picked it up Monday.. Even washed & sanitized. Helen was friendly,knew what she was doing & got me going quickly. More

by calvinfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Aug 18, 2020 -

Woodfield Lexus responded

Glad we could make this easy for you, Calvin! Thank you for the 5 stars! We appreciate your support!

August 11, 2020

Came in for a scheduled maintenance check. Tony Lopez was my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better More

by Roma8152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for the wonderful 5 star review! We really appreciate your support!

August 08, 2020

I have been getting service for years I have never been disappointed thanks for all your help you have a great team try are all very professional More

by Grmorand
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks for the 5 star review. We really appreciate your support!

August 03, 2020

Always great service Have purchased and leased many Lexus vehicles here and it was always stress free. I would recommend this dealership to anyone looking for a Lexus or More

by gericox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks for the 5 star review. We really appreciate your support!

July 30, 2020

Good Service over the years I purchased my Lexus ES-350 from Woodfield Lexus 9 years ago and have continued to return to get my Lexus serviced at their Service Department since t More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 30, 2020 -

Woodfield Lexus responded

We are thrilled and appreciative to have you as our customer, Jimbo! We will continue to do our best in assisting you with your auto needs. Thanks for sharing!

July 26, 2020

Tonya Plutz took care of me and my car. Took my IS 350 in for an oil change and full detail but unfortunately Tonya told me the timing chain cover gasket was leaking. And worse, to repair it More

by klriehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 28, 2020 -

Woodfield Lexus responded

We are happy to hear Tonya worked our things for you. Thanks for being our customer and for sharing your thoughts. We really appreciate the support!

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