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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
545 Reviews

545 Reviews of Woodfield Lexus - Service Center

Sort by
July 07, 2021

Courtepus, honest, punctual. Exceptional service. My car looks stunning, too bad it rained after Lexus washed it. More

by jdolito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Woodfield Lexus responded

Thank you for sharing! We appreciate your support!

July 01, 2021

I had Manideep for my service rep who checked me in for service. He was wonderful and checked for coupons to help decrease my costs. He went above and beyond! This is the kind of service I expect by alw More

by Jaci6820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 01, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated!

Jul 03, 2021 -

Jaci6820 responded

I had Manideep for my service rep who checked me in for service. He was wonderful and checked for coupons to help decrease my costs. He went above and beyond! This is the kind of service I expect by always buying a Lexus automobile!

June 27, 2021

She was very friendly and full of kindness. She also tried to minimize my waiting time since I was a bit in a hurry at that time. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jun 28, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing, Sean. Your support is appreciated.

June 19, 2021

Excellent service all around. Tammie, a service agent at Woodfield Lexus, was very helpful and friendly. She explained what was needed and the cost associated with the work. Couldn’t ask for anything more. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing, Kelly. Your support is appreciated!

June 17, 2021

Service was outstanding. The pick up and loaner process was perfect, I will certainly use that option in the future. They were accurate on the service cost and kept me informed at to when they were going t More

by RHJIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jun 17, 2021 -

Woodfield Lexus responded

Glad we could assist! Thanks for sharing. Your support is appreciated!

June 01, 2021

I want to Thank Gerald Clarke, Mustafa Dagoglu, and Gregory Clark for their customer service skills. This is my 3rd lease, and my experience was effortless and irresistible. I will continue to give Wo More

by Nora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Nora responded

I want to Thank Gerald Clarke, Mustafa Dagoglu, and Gregory Clark for their customer service skills. This is my 3rd lease, and my experience was effortless and irresistible. I will continue to give Woodfield Lexus my business. Thank you Woodfield Lexus for the Awesome Team that worked with me on my 2021 ES350!!!

May 21, 2021

I am always pleased and thankful for the friendly and professional service we get at Woodfield Lexus. I love working with Tonya. She always has our interest in mind. More

by Bigbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
May 21, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing. Your support is appreciated!

May 14, 2021

I will FOREVER come to Schaumburg Lexus for my car maintenance. Everyone is very nice and always try to assist with keeping the final total amount manageable for my pocketbook:)) More

by reyna200190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Woodfield Lexus responded

We are thrilled to assist in keeping your vehicle in the best running condition. Thanks for sharing, Reyna! Your support is appreciated.

May 01, 2021

As always the service at Woodfield Lexus is awesome. Victor Maristela is an awesome service specialist who is always ready to assist. We will definitely be contacting him whenever we need any service wi More

by RolSan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Woodfield Lexus responded

Thanks for sharing! Your support is appreciated.

April 21, 2021

Great and friendly service, drove in and was quickly greeted by the Lexus staff to get my car serviced. Always a great experience coming here. More

by Alfonso_510_209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 21, 2021 -

Woodfield Lexus responded

Thanks for being our customer and for sharing your thoughts, Alfonso! We appreciate your support.

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