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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
554 Reviews

554 Reviews of Woodfield Lexus - Service Center

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June 26, 2025

They explained everything they were going to do. Finished the job when they said they would. Ask me if I had any questions on the way out of the dealership. Plus a car wash. More

by rastaxes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

We were very satisfied with the service, which was for the 10k mile checkup and safety check. More

by craig.horswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the service rep's name.
Jun 26, 2025 -

Woodfield Lexus responded

Glad we could assist in your service needs, Craig! Thanks for sharing. Your support is appreciated.

June 20, 2025

Everyone is so friendly and Erick Olson who took care of me in the service department is so kind and always keeps me apprised of what is happening with my car. He is a pleasure to work with. The dealership More

by SVladyinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Woodfield Lexus responded

Always happy to assist with your service needs. Thanks for sharing and for the 5 star review. Your support is appreciated.

May 24, 2025

Great communication and easy to deal with. They were very helpful and seemed to value us as a customer. More

by jlinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!!!

May 06, 2025

Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car More

by pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Woodfield Lexus responded

Always happy to help! Thanks for sharing. Your support is appreciated.

May 01, 2025

Tino was a great guy to work with and great with explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my More

by aakar76@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faustino Huerta
May 01, 2025 -

Woodfield Lexus responded

Happy to assist you with your service needs. Thanks for sharing. Your support is appreciated.

April 30, 2025

Service was great and Tammie IS GREAT! My mechanic needs to be in showbiz! Loved his video More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Woodfield Lexus responded

Always happy to help! Thanks for sharing. Your support is appreciated.

April 29, 2025

Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time. More

by jrlookalke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

My experience with this Lexus dealership and their maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a r More

by Timmeihls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito in service was great!
April 18, 2025

Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait. More

by Kapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Olson in service
Apr 21, 2025 -

Woodfield Lexus responded

Glad you enjoyed your visit! Thanks for sharing.

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