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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

January 05, 2020

New car buying experience This is the second vehicle my wife and I have purchased from Woodfield Lexus. The first vehicle we purchased at the dealership has also been serviced More

by pleased customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Woodfield Lexus responded

We are so happy to have you as our loyal customers! We will continue to do our best in assisting you with your service and sales needs. Thanks for sharing and hope you are enjoying your new car!

January 05, 2020

I have enjoyed working with Woodfield Lexus team, particularly Mark Demma over the last 10 years. Last week's NX 300 purchase was just another example of great professionalism. More

by Abraham
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Woodfield Lexus responded

Thanks for being our long time loyal customer! We hope you are enjoying your new car and wish you many happy miles!

January 05, 2020

Go to dealer for everything This is the second vehicle we have purchased from Woodfield Lexus. The staff has always been very nice and helpful. We never felt any pressure tacti More

by perkywitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Dukey
Jan 07, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customers! Thanks again for your purchases and for sharing your thoughts! Hope you are enjoying your new car and wish you many happy miles!

January 05, 2020

Car buying made easy As always, it was a pleasure buying an certified pre-owned auto from Woodfield Lexus. Eugene Merlin is very professional and makes you feel very comfo More

by M Deniau McLoughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bouza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer, Michael! We hope to continue to assist you with your auto needs for many years to come. Thanks again and hope you are enjoying your new car and wish you many happy miles!

January 04, 2020

"Excellent service Pat was very awesome. He was very nice and very helpful throughout the whole process. He was very helpful which made the process very easy. More

by phamquach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Woodfield Lexus responded

Glad we were able to assist you with your purchase! Thanks again and we wish you many happy miles!

December 31, 2019

Excellent service Vic is awesome service adviser . He got me a loner car on the same of my service and informed me the status of my car. They did awesome job on the rep More

by Henry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Woodfield Lexus responded

Glad we were able to help, Henry! Thanks again for servicing with us and sharing your thoughts!

December 23, 2019

it was fine, except When i picked up my car and I had a question about how to adjust the 'exit' setting, there was nobody around to help me...Then the car valet said it c More

by kim12373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 26, 2019 -

Woodfield Lexus responded

We apologize for your dissatisfaction. At times, all technology specialists can be busy. I see you mentioned Helen, she is trained in the technology and should have the correct answer. If we can further assist with this, please contact Derek, Technology Manager at 847 882-0200.

December 21, 2019

Exceptional dealership to do business with. Great experience overall and will highly recommend them to all my friends and family members. I will not go anywhere else. More

by brutal1
Recommend Dealer
Yes
Employees Worked With
Pat Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bouza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Dukey
Dec 26, 2019 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on working with us!

December 21, 2019

It has always been excellent This was my 8th car bought from them and they have always provided the best sales experience. I have always bought my cars from Bob Schmerler and Bob More

by TW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmerler, Paul Crossman, Dave Thermen, Jack Rossman, Mandeep Mangat
Dec 26, 2019 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Glad we were able to help in finding the exact car! Hope you are enjoying your new vehicle and wish you many happy miles!

December 21, 2019

Nice people ! Fast and polite , make bringing car in for service a breeze , in and out in no time . Easy to schedule , explain everything . Best around More

by Dg
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Dec 26, 2019 -

Woodfield Lexus responded

Thanks for sharing your thoughts on servicing with us! We are thrilled to have you as our loyal customer!

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