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Woodfield Lexus
Schaumburg, IL
1,410 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,410 reviews
May 22, 2020
Our salesman Mike was amazing patient kind and gave us excellent customer service. I love my rx350. It is amazing it’s a great dealership excellent customer service. I love my rx350. It is amazing it’s a great dealership More
by Sueragona
May 20, 2020
Fast Turnaround for Appointment I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Ever I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Everything went very smoothly More
by Bob
Employees Worked With
May 17, 2020
Service not under warranty My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situ My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situation, I like that my car will be sanitized after service. Thank you!! More
by Castle1
Employees Worked With
May 16, 2020
185K Oil Change Took the Lexus in for its 185K mile Oil Change and Tire Rotation. They found that there was a Marker Bulb out and that the Cabin Air Filter needed to Took the Lexus in for its 185K mile Oil Change and Tire Rotation. They found that there was a Marker Bulb out and that the Cabin Air Filter needed to be replaced. Got the car in about 9:30am and was back out on the road by 11:00am. Tonya did an excellent job of getting everything taken care of for me. More
by jsrporsche993
Employees Worked With
Tonya Plutz
May 14, 2020
VERY EXCEPTIONAL AND EXTREMELY PROFESSIONAL Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the deal Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the dealer in less than half an hour. More
by rachelle.red
Employees Worked With
Other Employees :
Tonya Plutz
May 05, 2020
My service was not under warranty, but I prefer all services at this Lexus dealership. Staff is amazing and I've always enjoyed a courtesy vehicle to waiting for services. Thank you!! services at this Lexus dealership. Staff is amazing and I've always enjoyed a courtesy vehicle to waiting for services. Thank you!! More
by reyna200190
May 05, 2020
Service Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Thank you thank you thank you More
by Dan
Employees Worked With
April 21, 2020
A terrific dealership! Mustafa has helped both my wife and I lease a car at Schaumburg Lexus, and everything has gone great. We got fantastic deals on both, and the process was quick and easy. We already and I lease a car at Schaumburg Lexus, and everything has gone great. We got fantastic deals on both, and the process was quick and easy. We already referred our son to him, and will be referring more people to him in the future. Thanks very much. More
by clintwolf
Employees Worked With
April 16, 2020
Review for Woodfield Lexus Dealer Great experience and great costumer services even during this pandemic crises. Everybody I was in contact with, were very courteous and showed extrem Great experience and great costumer services even during this pandemic crises. Everybody I was in contact with, were very courteous and showed extreme professionalism. The dealer was extremely clean and sanitized. Your Master Certified Sales Associate - Dan Rosen - who help us purchasing the car is a fantastic person and a great salesman. I had a great experience. I am glad that I have purchased my new car at your dealer. I will definitely buy all my cars in the future at your dealer. Keep up the good work. Kudos to everybody. More
by Dan
April 04, 2020
People are always friendly and professional. I first took my 13 year old Honda Accord there for service to see how their service department was. I was paired with Tammie Sage as my service consultant and sh my 13 year old Honda Accord there for service to see how their service department was. I was paired with Tammie Sage as my service consultant and she could not have treated me any better if I had been driving a brand new Lexus. The work was done in a timely manner and they knew what they were talking about. As a consequence of that initial experience I purchased a 2016 ES350 from them a month or two later. It was just due for the first scheduled maintenance and Tammie handled it in her customary competent manner. I’m quite happy and satisfied with Woodfield Lexus! More
by Bill Huffman
