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Woodfield Lexus
Schaumburg, IL
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,384 reviews
May 28, 2020
Top notch customer service I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she coul I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she could to save me money on my unexpected $3k bill. Thank you!! More
by dyork
Employees Worked With
Tonya Plutz
May 27, 2020
Bought 2 cars from this dealership & both times have been an awesome experience. Great job by the team at Woodfield Lexus! Keep up the the great work. 👍🏼 an awesome experience. Great job by the team at Woodfield Lexus! Keep up the the great work. 👍🏼 More
by Jose
May 26, 2020
Great service! The service advisor went over everything that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. More
by anahaw7
Employees Worked With
May 26, 2020
I been going to woodfield Lexus for over 20 years, and I got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a g got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a good feeling knowing that you will not get ripped off. So thank you More
by MariaE
Employees Worked With
Dave Thermen
May 22, 2020
Our salesman Mike was amazing patient kind and gave us excellent customer service. I love my rx350. It is amazing it’s a great dealership excellent customer service. I love my rx350. It is amazing it’s a great dealership More
by Sueragona
May 20, 2020
Fast Turnaround for Appointment I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Ever I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Everything went very smoothly More
by Bob
Employees Worked With
May 17, 2020
Service not under warranty My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situ My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situation, I like that my car will be sanitized after service. Thank you!! More
by Castle1
Employees Worked With
May 16, 2020
185K Oil Change Took the Lexus in for its 185K mile Oil Change and Tire Rotation. They found that there was a Marker Bulb out and that the Cabin Air Filter needed to Took the Lexus in for its 185K mile Oil Change and Tire Rotation. They found that there was a Marker Bulb out and that the Cabin Air Filter needed to be replaced. Got the car in about 9:30am and was back out on the road by 11:00am. Tonya did an excellent job of getting everything taken care of for me. More
by jsrporsche993
Employees Worked With
Tonya Plutz
May 14, 2020
VERY EXCEPTIONAL AND EXTREMELY PROFESSIONAL Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the deal Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the dealer in less than half an hour. More
by rachelle.red
Employees Worked With
Other Employees :
Tonya Plutz
May 05, 2020
Service Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Thank you thank you thank you More
by Dan
Employees Worked With
